Troubleshooting Table; Table 4 Common Valueloader Problems - Freecom VALUELOADER LTO User Manual

Diagnostics and Troubleshooting
Troubleshooting
Troubleshooting
4
Table
Table 4 Common
ValueLoader
Problems
Problem
Power
ValueLoader does not
power on.
No display messages
appear.
50
•
Backup Application Installation:
included with your backup application for instructions on how
to verify proper installation. Most backup software packages
require an additional module to communicate with the
ValueLoader robotics.
•
Device Driver Installation:
driver, if applicable, is installed for the ValueLoader. (See
Installing Device Drivers
site for more information.
Table 4 lists common problems with the ValueLoader and possible
solutions.
Solution
• Check all power cord connections.
• Make sure the power switch on the front panel is in the ON
position.
• Make sure there is power to the outlet. Try another working
outlet.
• Replace the power cord.
• Contact your service representative.
• Make sure the power cord is connected.
• Make sure the power switch is on.
• Power cycle the ValueLoader.
• Download ValueLoader firmware.
• Contact your service representative.
ValueLoader LTO Tape Autoloader User Manual
Refer to the documentation
Make sure that the proper device
on page 17.) Also refer to our Web