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Freecom LTO 460I Manual

Ultrium generation 2 internal tape drives
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  • Page 1 8OWULXP *HQHUDWLRQ  ,QWHUQDO 7DSH 'ULYHV *HWWLQJ 6WDUWHG *XLGH...

  • Page 3: Table Of Contents

    Contents Read the “Pre-Installation” and “Installing the tape drive” sections if you have to install or replace your Ultrium Generation 2 tape drive. If you have purchased your tape drive pre- installed in a server, go directly to the operating and troubleshooting information commencing on page 23.
  • Page 4 Copyright © 2003 by Hewlett-Packard Limited. February 2003 This document was produced for your tape drive or library vendor by Hewlett-Packard. The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved.

  • Page 5: Before You Start

    Before you start Ultrium Generation 2 tape drives are high performance Ultra 3 SCSI devices designed to operate on a low voltage differential SCSI bus (LVDS). The tape drive is installed into a spare drive bay in your server. To get optimum performance from your tape drive you need a SCSI bus that can transfer data at a rate that supports the tape drive’s maximum burst transfer speed of 160 MB/second.
  • Page 6 Ensure that all fans in your server are in place and operational, and make sure that empty bays have the appropriate blanking plates installed so that airflow is maintained. Do I need additional items for installation? • If you do not have a spare, suitably rated SCSI connector on your server, a new HBA (also known as a SCSI card) will be required.

  • Page 7: Backup Software And Drivers

    Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is designed for a single server environment.
  • Page 8 68-pin internal SE connector SCSI ribbon (Do not use) cable 50-pin internal SE connector (Do not use) 68-pin internal LVD/SE connector The example shows an Adaptec 29160 HBA tape drive SCSI HBA SCSI ribbon cable Figure 1: checking the SCSI connection...

  • Page 9: Step 1: Check The Scsi Connection

    Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. If you answer ‘Yes’ to all these questions, you are ready to install your tape drive. If you answer ‘No’, you will probably need to purchase and install additional items.
  • Page 10 Example SCSI IDs (Default) Figure 2: checking the SCSI ID...

  • Page 11: Step 2: Check The Drive's Scsi Id

    Step 2: Check the drive’s SCSI ID Your Ultrium Generation 2 drive is shipped with a default SCSI ID of 3, but it can be assigned any unused ID between 0 and 15. Do not use SCSI ID 7, which is reserved for the SCSI controller, or SCSI ID 0, which is typically assigned to the boot disk.
  • Page 12 Figure 3b: preparing mounting bay in a Figure 3a: preparing mounting bay in a typical HP Proliant server typical HP Netserver Figure 3c: preparing mounting bay in a Figure 3d: preparing mounting bay in a typical IBM server typical Dell server...

  • Page 13: Step 3: Prepare The Mounting Bay

    Step 3: Prepare the mounting bay Warning To avoid personal injury or damage to the computer or tape drive, ensure that the computer is disconnected from the mains power supply while you install the drive. Caution Static electricity can damage electronic components. Always wear an antistatic wriststrap if one is available.
  • Page 14 Figure 4a: attaching mounting tray Figure 4b: attaching mounting rails...

  • Page 15: Step 4: Attach Mounting Hardware

    Step 4: Attach mounting hardware For many servers, no tray or rails are required. Devices simply slide into the computer’s chassis and are fixed with screws. Other servers have built-in trays or rails. If your computer does not require special mounting hardware, proceed to “Step 5: Install the drive”...
  • Page 16 Figure 5: installing the drive...

  • Page 17: Step 5: Install The Drive

    Step 5: Install the drive Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in Figure 5. If your computer does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive.
  • Page 18 SCSI ribbon cable power cable SCSI ribbon cable (correctly terminated) tape drive SCSI power controller cable connection power supply Figure 6: attaching power and SCSI cables...

  • Page 19: Step 6: Attach Power And Scsi Cables

    Step 6: Attach power and SCSI cables Attach a spare power cable from the computer's internal power supply to the power connector, as shown in Figure 6, item 1. Attach a spare connector on the computer or HBA’s SCSI ribbon cable to the SCSI connector of the drive, as shown in Figure 6, item 2.
  • Page 20 Figure 7a: securing drive to mounting hardware Figure 7b: securing drive, no mounting hardware...

  • Page 21: Step 7: Secure The Drive

    Step 7: Secure the drive Mounting hardware used Secure the tape drive into place. Use the screws you removed in “Step 3: Prepare the mounting bay” on page 11 to fix the drive in place, as shown in Figure 7a. Replace the cover on the computer.
  • Page 22 arrow indicates leading direction affix label here Figure 8a: loading a cartridge Eject button Figure 8b: unloading a cartridge...

  • Page 23: Step 8: Verify Installation

    Step 8: Verify installation Once you have installed the drive hardware and ensured that you have downloaded any upgrades and drivers necessary for your backup application (see page 5), verify that the tape drive is functioning properly before you store your valuable data. Check operation Switch on the server.
  • Page 24 Eject button Emergency Reset Status LEDs Ready Drive Error Tape Error Clean Figure 9: tape drive controls and indicators...

  • Page 25: Your Ultrium Generation 2 Tape Drive

    Your Ultrium Generation 2 tape drive Your Ultrium Generation 2 tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information. See also “Understanding the LEDs” on page 33. See page 21 for more information about using the eject button in normal operation and page 36 for details about force eject and emergency reset.
  • Page 26 padlock indicates cartridge is protected Figure 10: write-protecting cartridges...

  • Page 27: Use The Correct Media

    Use the correct media Data cartridges Ultrium Generation 2 tape drives use Ultrium tape cartridges. These are single-reel cartridges that match your drive's format and are optimized for high capacity, throughput and reliability. Compatible media can be recognized by the Ultrium logo, which is the same as the logo on the front of your drive.
  • Page 28 Looking after cartridges • Do not touch the tape media. • Do not attempt to clean the tape path or tape guides inside the cartridge. • Do not leave cartridges in excessively dry or humid conditions. Do not leave cartridges in direct sunlight or in places where magnetic fields are present (for example, under telephones, next to monitors or near transformers).

  • Page 29: Optimizing Performance

    Optimizing performance Various factors can affect tape drive performance, particularly in a network environment or if the drive is not on a dedicated SCSI bus. If your tape drive is not performing as well as expected, consider the following points. Is the tape drive on a dedicated SCSI bus? For optimum performance, we recommend that the tape drive is the only device on the SCSI bus.
  • Page 30 Performance checklist The following list summarizes factors that can affect performance. They provide a guideline only of areas that may need further investigation. They do not attempt to explain how to configure individual systems.) • Is the tape drive reading and writing data at the correct speed? •...

  • Page 31: Troubleshooting

    Troubleshooting The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host computer and its connections, or with the way the system is being operated. Most modern SCSI host bus adapters locate and display attached devices when the system is booting up.
  • Page 32 Problems encountered during installation Unpacking Description Further information Some parts appear to be missing or Contact your vendor if any parts need replacing. damaged. The server requires mounting hardware Description Further information Additional parts may be required for Mounting hardware may need to be ordered fitting the tape drive into the server.
  • Page 33 Is the correct SCSI host bus adapter installed? Description Further information The server already has a SCSI host bus You can check the SCSI configuration from the adapter but it is difficult to determine boot-up screen or from the Windows Control what type it is.
  • Page 34 The computer boots but does not recognize the tape drive Possible reason Recommended action The power or SCSI cable is not connected Check that the cables to the tape drive are firmly properly. connected. Ensure that the SCSI cable is LVDS- compliant and does not have any bent pins.

  • Page 35: Understanding The Leds

    Understanding the LEDs LEDs during self-test Your Ultrium Generation 2 tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information. The tape drive performs a power on self-test whenever power is applied or the drive is reset.
  • Page 36 Cause Action required Sequence None. Ready is FLASHING. The drive is carrying out If the drive is upgrading firmware, do not reset or a normal activity (read, power cycle it. write). None. Ready is FLASHING fast. The drive is Do not reset or power cycle the drive. downloading firmware.
  • Page 37 Cause Action required Sequence Load a new cartridge. If the error persists, power cycle Drive Error FLASHING. or reset the drive. The drive mechanism has detected an error. If the 'Drive Error' LED remains on, call for service. Insert a cartridge to clear the LED sequence. If the Drive Error, Tape Error and condition persists, call for service.

  • Page 38: Problems With Cartridges

    Problems with cartridges If you experience any problems using Ultrium branded cartridges, check: • The cartridge case is intact and that it contains no splits, cracks or damage. • The cartridge has been stored at the correct temperature and humidity. This prevents condensation.
  • Page 39 Check for damage to your media (to the cartridge case, leader pin or cartridge teeth) and discard it if it is damaged. Use a new or known, good piece of media and see if it loads. If it does, the original cartridge is faulty and should be discarded.

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