Common Postscript Problems; Common Linux Problems - Xerox Phaser 3600 User Manual

Common PostScript problems

The following situations are PostScript language specific and may
occur when several printer languages are being used.
Note
To receive a printed or screen displayed message when
PostScript errors occur, open the Print Options window and
click the desired selection next to the PostScript errors section.
Condition Possible cause
PostScript file The PostScript
can not be driver may not
printed. be installed
correctly.
"Limit Check The print job
Error" message was too
appears. complex.
A PostScript Print job may
error page not be
prints. PostScript.
The optional The printer
tray 3 is not driver has not
selected in the been
driver. configured to
recognize the
optional tray 3.
Suggested solutions
• Print a configuration page
and verify that the PostScript
driver has been installed.
• Install the PostScript driver.
• If problem consists, contact a
service representative.
You might need to reduce the
complexity of the page or install
more memory.
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be sent
to the printer.
Open the PostScript driver
properties, select the Device
Settings tab, and set the
Tray 3 option of the Installable
Options section to Installed.

Common Linux problems

Condition
The machine does not
print.
9.16
<Troubleshooting>
Suggested solutions
• Check if the printer driver is installed in
your system. Open Unified Driver
configurator and switch to the Printers
tab in Printers configuration window to
look at the list of available printers.
Make sure that your machine is
displayed on the list. If not, please,
invoke Add new printer wizard to set up
your device.
• Check if the printer is paused. Open
Printers configuration and select your
machine on the printers list. Look at the
description in the Selected printer pane.
If its status contains "(stopped)" string,
please, press the Start button. After that
normal operation of the printer should
be restored. The "stopped" status might
be activated when some problems in
printing occurred. For instance, this
could be an attempt to print document
when port is claimed by a scanning
application.
• Check if the port is busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access of different
"consumer" application to the same port
is possible. To avoid possible conflicts,
only one of them at a time is allowed to
gain control over the device. The other
"consumer" will encounter "device busy"
response. You should open ports
configuration and select the port
assigned to your printer. In the Selected
port pane you can see if the port is
occupied by some other application. If
this is the case, you should wait for
completion of the current job or should
press Release port button, if you are
sure that the present owner is not
functioning properly.
• Check if your application has special
print option such as "-oraw". If "-oraw" is
specified in the command line
parameter then remove it to print
properly. For Gimp front-end, select
"print" -> "Setup printer" and edit
command line parameter in the
command item.