Duplex Problems; Driver Problems - Xerox Phaser 6115MFP User Manual

The Date and Time Are Incorrect
Probable Causes
Did you set the correct date and time?
The backup battery has reached the end of its
service life.

Duplex Problems

Probable Causes
Media or settings are not correct.

Driver Problems

With Pages/Sheet on Multiple Copies, the Output Is Incorrect
Probable Causes
Both the driver and the application have been set to
Collate.
Booklet Left and Right Binding Output Is Incorrect
Probable Causes
Both the driver and the application have been set to
Collate.
Phaser® 6115MFP Multifunction Product
11-21
Product Troubleshooting
Solutions
Ensure you have set the correct Date and
Time on the control panel, through
CentreWare IS or the MCC.
Replace the backup battery.
Solutions
Make sure the duplex unit is installed and
enabled in the product driver.
Make sure that you are using correct media.
See Supported Paper and Media
Do not duplex custom-sized media, envelopes,
labels, postcards, thick stock, or
transparencies.
Make sure that you have not mixed media
types in Tray 1.
In the product driver choose "Print on Both
Sides".
Solutions
For Pages/Sheet on multiple copies, choose
Collate only in the driver's Basic tab. Do not
set collation in the application.
Solutions
For Booklet Left Binding and Booklet Right
Binding, choose Collate only in the product
driver's Basic tab.
Do not set collation in the application.
on page 6-2.