Godox KNOWLED MS60R Instruction Manual page 81

Inapplicable Cases
The guarantee and service offered by this document are not applicable in the following cases: ①
The product or accessory has expired its warranty period; ② Breakage or damage caused by
inappropriate usage, maintenance or preservation, such as improper packing, improper usage,
improper plugging in/out external equipment, falling off or squeezing by external force, contacting
or exposing to the improper temperature, solvent, acid, base, flooding and damp environments,
etc; ③ Breakage or damage caused by non-authorized institution or staff in the process of
installation, maintenance, alternation, addition and detachment; ④ The original identifying
information of product or accessory is modified, alternated, or removed; ⑤ No valid warranty
card; ⑥ Breakage or damage caused by using illegally authorized, nonstandard or non-public
released software; ⑦ Breakage or damage caused by force majeure or accident; ⑧ Breakage or
damage that could not be attributed to the product itself. Once met these situations above, you
should seek solutions from the related responsible parties and Godox assumes no responsibility. The
damage caused by parts, accessories and software that beyond the warranty period or scope is not
included in our maintenance scope. The normal discoloration, abrasion and consumption are not the
breakage within the maintenance scope.
Maintenance and Service Support Information
The warranty period and service types of products are implemented according to the following Product
Maintenance Information:
Product
Name
Type
Circuit board
Parts Battery
Electrical parts e.g.battery charger, etc.
Other
Lamp body, lamp cover, locking device,
Items
package, etc.
Maintenance
Period(month)
12
3
3
No
Godox After-sale Service Call +86-755-29609320(8062)
Warranty
Service Type
Customer sends the
product to
designated site
Customer sends the
product to
designated site
Customer sends the
product to
designated site
Without warranty