Polycom RSS 2000 User Manual
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Polycom RSS 2000 User Manual

Polycom RSS 2000 User Manual

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Polycom RSS 2000
User's Guide
Version 1.0

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  • Page 1 Polycom RSS 2000 User’s Guide Version 1.0...
  • Page 2 All Rights Reserved All text and figures included in this publication are the exclusive property of Polycom, Inc., and may not be copied, reproduced, or used in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Polycom RSS 2000 User’s Guide Table of Contents Preface............................3 Equipment Installation and Preliminary Configuration............4 Preparation before Installation........................4 Equipment Installation..........................4 Equipment Connection ..........................4 Preliminary Configuration of the Equipment ....................4 Connecting the Cable..........................4 Initiating the Endpoint Emulation Software ..................5 Configuration Parameters for the Port ....................
  • Page 4 Polycom RSS 2000 User’s Guide Backup/Cleanup Settings for Recorded Files ..................35 Device Upgrade ..........................38 Device Reset ............................40 Account Management..........................41 Endpoints Management ........................41 Users Management ..........................43 User Groups Management ........................46 Recording Settings............................50 Single Point Recording Settings ......................50 Point to Point Recording Settings.......................

  • Page 5: Preface

    Internet using common media players software, including: Microsoft Office Windows Media Player and RealPlayer . The Polycom RSS features extensive security features to protect content. The server features password protected management, the ability to set recording and viewing rights, and the ability to identify terminals or web users.

  • Page 6: Equipment Installation And Preliminary Configuration

    Polycom RSS 2000 User’s Guide Equipment Installation and Preliminary Configuration Preparation before Installation For safe installation and operation of the RSS 2000, make sure that your working environment meets the RSS 2000 server requirements: mains voltage, mains power, temperature and humidity, etc.

  • Page 7: Initiating The Endpoint Emulation Software

    Polycom RSS 2000 User’s Guide Initiating the Endpoint Emulation Software In general, operational systems of various types are equipped with endpoint emulation software. For example, in Windows operational system, the HyperTerminal is included, which may be used as an endpoint emulation program.
  • Page 8 Polycom RSS 2000 User’s Guide CAUTION: 1. The default login password set at the time of shipment is 'polycom'. 2. If you forget your login password, you may first connect the endpoint emulation software with the RSS 2000, and then reset the RSS 2000 equipment. Once you see ".."...
  • Page 9 # reboot System is restarting now..# ..........Change Login Password You can reset your password to the default password (Polycom). To reset password, in the prompt line (#), type Reset Password and press Enter. # reset password Password has been successfully reset.
  • Page 10 Polycom RSS 2000 User’s Guide System Information Display To display the system information, in the prompt line (#), type Show and press Enter. # show --------------------------------------------------------------- Physical Memory:1039836 KB Intel(R) Pentium(R) 4 CPU 2.80GHz LAN1: IP: 172.21.99.43 MASK: 255.255.224.0 GW: 172.21.99.1 MAC: 00:90:FB:06:A0:80...

  • Page 11: Conference Recording

    Polycom RSS 2000 User’s Guide Conference Recording The RSS 2000 supports the recording of H.323 endpoint (or MCU) conference in the mode of call connection, i.e. to connect the RSS 2000 through the call made by the endpoint (or MCU), then the RSS will decode and save the code streams of the endpoint (or MCU).

  • Page 12: Using The Endpoint To Perform Single Point Recording

    Polycom RSS 2000 User’s Guide Using the Endpoint to Perform Single Point Recording Start Recording When the RSS 2000 is called by the endpoint to establish H.323 connection, the main menu screen sent by the RSS 2000 will be seen on the endpoint, as it is shown in Figure 2-1. The speed of the menu screen is 128 kbps and 3 frames per second.
  • Page 13 Polycom RSS 2000 User’s Guide Dual Video Recording Select Yes or No at Dual Video Recording, so as to confirm if to record dual video at this time. When such function is selected, the RSS 2000 will record the PC screens sent by the endpoint and save them in a file with the audio/video streams.
  • Page 14 Polycom RSS 2000 User’s Guide Figure 2-4 Set the PIN code and return to Start Recording menu After setting whether to perform dual video recording and setting the PIN code, select Start Recording to start archive recording. At this time, you will enter the recording menu, hear a voice message "Conference recording starts", and see voice volume bars displaying at the bottom of the interface.

  • Page 15: Fast Recording

    Polycom RSS 2000 User’s Guide Fast Recording Setting the property of the endpoint as Fast Recording at the web client will make it unnecessary to select at the menu interface at the time when the endpoint is calling the RSS 2000. Single point recording can then start directly.

  • Page 16: Delete Recording

    Polycom RSS 2000 User’s Guide Figure 2-6 Continue Recording Delete Recording Selecting Delete Recording through the endpoint remote control can stop the recording and delete all saved streams. The menu will return to Start Recording, as shown in Figure 2-7.

  • Page 17: Stop Recording

    Polycom RSS 2000 User’s Guide Stop Recording Selecting Stop Recording through the endpoint remote control can stop the recording and generate archives, as shown in Figure 2-8. If played back through the endpoint, the generated archives can only be seen as files saved as raw code streams.

  • Page 18: Use Mcu For Single Point Recording

    MCU, and the information recorded at the RSS 2000 will be a video/audio stream forwarded by the MCU. Currently, the RSS 2000 can support MCUs including the Polycom MGC series and DST 4000 series. It is still possible to use a remote control to control the RSS 2000 when an MCU is used for single point recording.

  • Page 19: Point To Point Recording

    Polycom RSS 2000 User’s Guide For MCU single point recording, the generated file is named in the format of conference_name + start_time, where the conference_name is set on the MCU. For example, if a conference on the MCU that is named as RECORDING_TEST and starts recording at 8:43:47 on April 19, 2006, the file generated will have a name of RECORDING_TEST_APR19_2006_084347.

  • Page 20: Start Recording By Calling A Gk Number

    Polycom RSS 2000 User’s Guide In the Conference Room menu, you can see all names of ongoing conferences, the number of current participants in each conference, and the bandwidth and video protocol used for each conference. Select the conference you want to enter, and verify that you see a single-window screen showing the loopback image of your endpoint when it is the only endpoint that enters the conference.

  • Page 21: Pause Recording

    Polycom RSS 2000 User’s Guide 2. Call into the conference by using the endpoint controller to enter 'the E.164 number with which the RSS 2000 is registered to GK + the conference room number defined on the RSS 2000'. 3. After entering the conference, select Start Recording to start the point to point recording.

  • Page 22: Stop Recording

    Polycom RSS 2000 User’s Guide Figure 2-13 Continue Recording In this case, when you play the generated archive after the recording is completed, you will find that the part of archive played after the pause and before the resumption has not been recorded.

  • Page 23: Delete Recording

    Polycom RSS 2000 User’s Guide Delete Recording Use the endpoint controller to select Delete Recording. The current recording process will be stopped, all saved code streams will be deleted, and the menu will go back to the Conference Room menu, as shown in Figure 2-15.

  • Page 24: Name Recorded Files

    Polycom RSS 2000 User’s Guide Name Recorded Files For point to point recording, the generated file is named in the format of conference_name + start_time, where the conference_name is set in the point to point parameters. For example, in a point to point conference that is named as Testroom and starts recording at 08:43:53 on April 19, 2006, the generated filename is Testroom _APR19_2006_084353, as shown in Figure 2-17.

  • Page 25: Play Recording

    Polycom RSS 2000 User’s Guide Play Recording The recorded archive is saved in a raw code stream file and a WMV file. The raw code stream file can be played by calling the RSS 2000 from an endpoint. During playing, the RSS 2000 supports up to 10 H.323 connections for recording if there is no archive recording is in process, or 5 H.323 connections (including H.323 connections...

  • Page 26: Fast Forward/Skip Forward/Skip Backward/Stop Of Archives

    Polycom RSS 2000 User’s Guide Fast Forward/Skip Forward/Skip Backward/Stop of Archives During playing, you can use Forward/Backward/Stop on your endpoint remote control to control the program. A number of shortcut operations was defined through DTMF on RSS 2000 to control the program played, as shown in Table 3-1.

  • Page 27: Web Management

    Fig. 4-1 Login RSS 2000 with web Client 2. Enter the correct User Name and Password and click Login. By default, the User Name is 'Administrator' and the Ppassword is 'polycom'. These values are saved for future login. Click the Clear button to clear the saved User Name and Password, and enter new values.

  • Page 28: Query Of System Information

    Polycom RSS 2000 User’s Guide Query of System Information System Information allows you to view the current system settings, such as System Name, Product Type, version , Maximum H.323 Connections, Maximum Archive Viewers, and Maximum Recording Sessions, as shown in Fig. 4-2 .

  • Page 29: System Usage

    Polycom RSS 2000 User’s Guide System Usage You can view the Disk Usage, CPU Usage, Date & Time and you can synchronize the RSS 2000 time with the PC as shown in Fig. 4-3. In the System Management pane, click System Usage.

  • Page 30: System Configuration

    Polycom RSS 2000 User’s Guide System Configuration By clicking System Configuration in the function tree on the left side of the page, you can perform basic configurations for the device including IP settings, Gatekeeper Settings, IVR/Languages Settings, Backup/Cleanup settings, and Upgrade/Reset System.
  • Page 31 Polycom RSS 2000 User’s Guide Fig. 4-5 Invalid IP address If you enter 172.21.99.43 for the IP address, 255.255.255.0 for the subnet mask, and 172.21.96.254 for the gateway, you will see an Invalid Gateway prompt as shown in Fig. 4-6.

  • Page 32: Gatekeeper Settings

    Polycom RSS 2000 User’s Guide Gatekeeper Settings Here you can specify whether the RSS 2000 needs to register a gatekeeper. Select the check box to register to a gatekeeper. If a gatekeeper is not used, the relevant setting options under the box will be disabled and you will not be able to edit them, and the indication 'Unregistered' will appear at the top of the pane, as shown in Fig.
  • Page 33 Polycom RSS 2000 User’s Guide With the Use GK box checked, you can set the IP address, E.164 number and H.323 alias for the system where the gatekeeper is registered, and the port number used for the registration, as shown in Fig. 4-9.
  • Page 34 Polycom RSS 2000 User’s Guide You can only input no more than 16 numerals for the E.164 number; otherwise an Error dialog box will pops out as shown in Fig. 4-11. Fig. 4-11 Invalid E.164 number You can input an H.323 alias of any length within 16 characters.

  • Page 35: Change Ivr Language

    Polycom RSS 2000 User’s Guide If you want to continue with the existing settings before clicking the Save button, click Clear to cancel the changes you have just made. Note: If you check the Use Gatekeeper box but the registration fails, you can still use the IP address to call endpoints.
  • Page 36 Polycom RSS 2000 User’s Guide Fig. 4-14 Play IVR To change an IVR Language, select that Language, click Browse to locate the file with which you want to make the change, and then click Download File to upload the file, as shown in Fig. 4-15. After the file is uploaded, you can verify that the file change is successful by playing the Language.

  • Page 37: Choose Languages For Endpoint Menu

    Polycom RSS 2000 User’s Guide Choose Languages for Endpoint Menu After you call from your endpoint and establish a connection to the RSS 2000, you can see on a display unit the menu interface forwarded from the RSS 2000 through the video output of the endpoint. The available menu UI languages are English and Chinese, which can be specified through a webpage.
  • Page 38 Polycom RSS 2000 User’s Guide Fig. 4-175 Set address and password for FTP server You have two choices for the backup policy: never backup, and backup in certain days after recording. If you choose never backup, your files will never be backed up to the FTP server. If you choose backup in certain days after recording, you may set a start time for backup, that is to choose a certain day after recording and a certain time on that day for the backup to start, as shown in Fig.
  • Page 39 Polycom RSS 2000 User’s Guide Notes: The archive backup stops immediately when a archive recording/playback starts. If such archive recording/playback ends within the backup period, the archive backup will continue. If it ends at or after the backup stop time, the archive backup will not continue.

  • Page 40: Device Upgrade

    Polycom RSS 2000 User’s Guide Device Upgrade By clicking Upgrade/Reset System in the function tree on the left side of the webpage, you can upgrade the software on the device. You can upgrade your software only after you read the License Agreement and check the Agree box to confirm it;...
  • Page 41 Polycom RSS 2000 User’s Guide After the file is transferred, the device will reset. Then you can verify the upgrading is successful by connecting to the device through IE and checking the version in the System Information. To upgrade the device software: 1.

  • Page 42: Device Reset

    Polycom RSS 2000 User’s Guide Device Reset You can reset your device by clicking Upgrade/Reset System in the function tree on left side of the web page, as shown in Fig. 4-23. Fig. 4-23 Device Reset Click the Reset button, and a dialog box will appear for you to confirm whether to reset the device.

  • Page 43: Account Management

    Polycom RSS 2000 User’s Guide Account Management You can set endpoint properties, user properties and user groups by clicking Account Management in the function tree on the left side of the web page. Endpoints Management On the Endpoint Management page, you can perform operations including adding endpoints, modifying endpoint properties and deleting endpoints.
  • Page 44 Polycom RSS 2000 User’s Guide Notes: No duplicate endpoint name can be added; and the name and IP address are required items. In recording rights and viewing rights authentication, all the items that you set when adding an endpoint will be authenticated, including IP address, E.164 number and H.323 alias.

  • Page 45: Users Management

    Polycom RSS 2000 User’s Guide After setting relevant property items for the endpoint, click the Save key to save the settings and complete the modification, or click the Back key to cancel the settings and return to the Endpoint page.
  • Page 46 Polycom RSS 2000 User’s Guide Fig. 4-27 Add Users On the Add Users page, you can set user IDs, user names, user passwords, user rightss and email addresses for new users. User ID: A user needs to input this ID for login. You can type in any characters, with a length limit of 32 characters.
  • Page 47 Polycom RSS 2000 User’s Guide ordinary user can only see the archive list, live streaming archives and personal user information. Multiple users are allowed to use a single user name to log in at the same time. Maximum 200 administrators can be added.

  • Page 48: User Groups Management

    Polycom RSS 2000 User’s Guide Delete Users You can click the Delete button to delete existing users from the User page. To delete users, first select one or more users to delete, or select Delete All to delete all existing users, as shown in Fig. 4-29.
  • Page 49 Polycom RSS 2000 User’s Guide Fig. 4-30 Add User Group On the Add User Groups page, you can set user group names and user group descriptions for new user groups, and endpoints and users included in these user groups. User Group Name: You can type in any characters, with a length limit of 32 characters.
  • Page 50 Polycom RSS 2000 User’s Guide You can select to add single, multiple or all endpoints and users to a user group, and you can use the Ctrl and Shift keys to make the selections. Notes: The User Group Name is a required and unique item, and no duplicate is allowed. The User Group Description and User Group Members are optional items and can be left blank.
  • Page 51 Polycom RSS 2000 User’s Guide Fig. 4-33 Modify endpoints and users for user groups You can select to add single, multiple or all endpoints and users to a user group, and you can use the Ctrl and Shift keys to make the selections.

  • Page 52: Recording Settings

    Polycom RSS 2000 User’s Guide Fig. 4-34 Select Delete All Then click the Delete button, and a dialog box pops out asking whether to delete the user group(s). Select OK to delete the user group(s), or select Cancel to cancel the delete operation.
  • Page 53 Polycom RSS 2000 User’s Guide Fig. 4-35 Set record PC content Note: The ability of an endpoint to record the duel video of PC screen is determined by the endpoint's support for H.239 instead of its enabling duel video recording.
  • Page 54 Polycom RSS 2000 User’s Guide If the duel video is recorded at the same time, Iframes of both the main channel image and the duel video image will be requested at the same preset interval points. During playback at an endpoint, the Skip Forward/Backward operations through DTMF will stop at the Iframe location nearest to the intended stop point.
  • Page 55 Polycom RSS 2000 User’s Guide Fig. 4-38 Set recording rights An endpoint can start to record an available resource only if it has recording rights. Otherwise, it can not start recording even if the recording resource is available. When an endpoint without recording rights tries to start recording, a 'Without recording rights' message appears on the endpoint menu interface, as shown in Fig.
  • Page 56 Polycom RSS 2000 User’s Guide Endpoints within user group list only: This option only allows endpoints within selected user groups to start recording. To set user groups, select them from existing user groups and add them in the list of user groups with recording rights, as shown in Fig.

  • Page 57: Point To Point Recording Settings

    Polycom RSS 2000 User’s Guide Fig. 4-41 Set viewing rights Allow all endpoints/users: This allows all endpoints/users to play the archive generated from the ongoing single point recording. Deny all endpoints/users: This disallows all endpoints/non-administrator users to play the archive generated from the ongoing single point recording, i.e.
  • Page 58 Polycom RSS 2000 User’s Guide Figure 4-42 Page of Settings for Point to point Recording The parameters of the conference room are indicated by the name, number and rate of the conference room. Checking (or not) enabling the H.239 recording indicates if two popup windows will appear when archives are played back during web playback;...
  • Page 59 Polycom RSS 2000 User’s Guide Figure 4-43 Add Conference room In this page, basic properties such as the conference room's name, number, video protocol and rate can be set. Name of the conference room: identifying a conference. Any characters can be entered but the length shall not exceed 32 digits.
  • Page 60 Polycom RSS 2000 User’s Guide Figure 4-44 Set recording PC content Note: Whether the dual video PC screens can be recorded or not has nothing to do with the checking and enabling of the dual video recording option, but depends on the endpoint's ability to support the H.239.
  • Page 61 Polycom RSS 2000 User’s Guide Live Stream the Archive Whether to live stream the archive during the process of point to point recording can be set by checking the option, as shown in Figure 4-46 . Figure 4-46 Set Live Streaming If the option is checked, click Live Streaming option to see the live broadcast of the archive during the process of single point recording.
  • Page 62 Polycom RSS 2000 User’s Guide Figure 4-47 Setting Recording rights Only the endpoint possessing recording rights can enable recording when recording resources are available. Otherwise, recording must not be initiated even if recording resources are idle. If any endpoint without recording rights attempts to initiate recording, the menu of the interface at the endpoint will not display Start Recording.
  • Page 63 Polycom RSS 2000 User’s Guide When selecting user groups to add into the group list, click Add or Add All button to add a single user group or all user groups. Also, multiple user groups can be added by way of Ctrl + user groups and Shift + user groups.
  • Page 64 Polycom RSS 2000 User’s Guide Figure 4-50 Selecting User Groups When selecting user groups to add into the group list, click Add or Add All button to add a single user group or all user groups. Also, multiple user groups can be added by way of Ctrl + user groups and Shift + user groups.
  • Page 65 Polycom RSS 2000 User’s Guide Figure 4-51 Editing Conference room Properties In the page of editing conference room properties, the parameters of conference rooms, options, and recording and viewing rights can be modified. Note: Property change of meeting room is not permitted during meeting room recording.
  • Page 66 Polycom RSS 2000 User’s Guide After the user groups are selected for deletion, click Delete button, and a dialog box will pop up asking for confirmation of the deletion of the selected conference room. Choose OK to delete and Cancel to call off the deletion.
  • Page 67 Polycom RSS 2000 User’s Guide Figure 4－54 Button status during the process of point to point recording To pause the recording, click the left button. Simultaneously the button changes as Figure 4－54 shows. Figure 4－55 Button status when pause point to point recording Click the left button again to resume the recording.

  • Page 68: Dial Out And Record Through Web

    Polycom RSS 2000 User’s Guide Dial out and Record through Web Click Dial out and Record in the function tree on the left of the web page to make a call and initiate recording, as shown in Figure 4-53 .
  • Page 69 Polycom RSS 2000 User’s Guide Figure 4-54 Set Recording PC content Note: Whether duel video PC images will be recorded is not related to whether duel video recording is checked here, but to whether H.239 is supported by an endpoint.
  • Page 70 Polycom RSS 2000 User’s Guide When dual video is recorded concurrently, I frames will be requested simultaneously from the main channel video and dual video at the designed time interval. Live Stream the Archive Whether to live stream the archive during the process of web dialing out and recording can be set by checking the option, as shown in Figure 4-56.
  • Page 71 Polycom RSS 2000 User’s Guide Figure 4-57 Setting Viewing Rights of Archives Allow all to view: this indicates that the archives generated by single point recording can be played back by any endpoints and users. Deny all to view: this indicates that the archives generated by single point recording cannot be played back by any endpoints and users who are not an administrator (i.e.

  • Page 72: Management Of Recorded Files

    Polycom RSS 2000 User’s Guide When selecting user groups to add into the group list, click Add or Add All button to add a single user group or all user groups. Also, multiple user groups can be added by way of Ctrl + user groups and Shift + user groups.

  • Page 73: Modify Archive Properties

    Polycom RSS 2000 User’s Guide Archive Recording Rate: call-to-connect rate between an endpoint and RSS 2000 when a archive is recorded. Unit: KBPS. Video Protocol Used for Archive Recording: the video protocol used for calling connection when the archive is recorded.
  • Page 74 Polycom RSS 2000 User’s Guide Figure 4-61 (Setting Viewing Rights of Archives). Allow all to view: this indicates that the archives can be played back by any endpoints and users. Deny all to view: this indicates that the archives cannot be played back by any endpoints and users who are not an administrator (i.e.

  • Page 75: Request An Archive

    Polycom RSS 2000 User’s Guide When selecting user groups to add into the group list, click Add or Add All button to add a single user group or all user groups. Also, multiple user groups can be added by way of Ctrl + user groups and Shift + user groups.

  • Page 76: E-Mail Invitation To View The Archive

    Polycom RSS 2000 User’s Guide Figure 4 － 67 Download archives to local PC E-mail Invitation to View the Archive Click the e-mail this link icon to auto open the default mail system and send the link of the archive as the text content of the e-mail, as is shown in Figure 4-64.

  • Page 77: Delete The Recorded Files

    Polycom RSS 2000 User’s Guide Simply fill out the recipient's address before sending. The default file title is "You are invited to view this archive". Upon receiving the e-mail letter, the recipient can view the archive by directly clicking the link in the mail text, provided that his network can establish communication with RSS.
  • Page 78 Polycom RSS 2000 User’s Guide Figure 4-66 Button for Page Turning The leftmost and rightmost buttons are for going to the first page and the last page respectively, while the two middle buttons are for going to the previous page and the next page. Enter the page number you want to go to in the space to the right of Go To and click the "go"...

  • Page 79: Display The H.323 Link Status

    Polycom RSS 2000 User’s Guide Display the H.323 Link Status The recording status of the endpoints linked to the RSS 2000 call can be displayed in real-time at the bottom of the Web page, as is shown in Figure 4-68. The H.323 link status connection can control the recording and the status display of the link.
  • Page 80 Polycom RSS 2000 User’s Guide Click the left button to start a single point recording, when the button icon is as shown in Figure 4-70. Figure 4-70 the status of buttons when recording is started Click the left button again to pause/resume the recording, as is shown in Figure 4－71 .
  • Page 81 Polycom RSS 2000 User’s Guide Figure 4-72 recording stopped Continuing to click the right button shall disconnect the H.323 link, as is shown in Figure 4-73. 4-73 disconnect the link Each H.323 link status display includes the following: the IP address of the H.323 endpoint connected to the RSS 2000, H.323 alias, connection time, conference room entered, recording status, packet loss, audio/video protocol...
  • Page 82 Polycom RSS 2000 User’s Guide Whether H.239 is Enabled Notes: displayed here does not indicate whether H.239 dual video is being recorded or played, but simply whether the endpoint has H.239 ability to send H.239 dual video. 2. The refreshing frequency of the H.323 link status display is every 30 seconds.

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