Polycom RSS 2000 Getting Started Manual & Release Notes
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Polycom RSS 2000 Getting Started Manual & Release Notes

Polycom RSS 2000 Getting Started Manual & Release Notes

Version 3.0.2
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Polycom RSS 2000
Getting Started Guide
& Release Notes
Version
3.0.2
August 2008
DOC2207C

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Summary of Contents for Polycom RSS 2000

  • Page 1: Release Notes

    Polycom RSS 2000 Getting Started Guide & Release Notes Version 3.0.2 August 2008 DOC2207C...
  • Page 2 All Rights Reserved All text and figures included in this publication are the exclusive property of Polycom, Inc. and may not be copied, reproduced or used in any way without the express written permission of Polycom, Inc. Information in this document is subject to change without notice.

  • Page 3: Regulatory Notices

    To comply with the European Battery Directive 2006/66/EC, dispose of weak and worn out batteries in accordance with local and national regulations. Regulatory Notices Polycom Inc., declares that the Polycom RSS2000 is in conformity with the following relevant harmonized standards:...

  • Page 5: Table Of Contents

    Unpacking and Installing the RSS 2000 ·············································2 Initial RSS 2000 IP Configuration ·····················································2 RSS 2000 Maximum Capacity ··································································6 Network TCP/UDP ports used by RSS 2000 ···········································7 Notes Regarding On Demand Archive····················································8 RSS 2000 V3.0.2 Upgrade Guide ···························································12 New Systems – New Installations ·················································· 12 Existing Systems (Software upgrade only, no new installation) ············...
  • Page 7 Polycom RSS 2000 Getting Started Guide Version 3.0.2...

  • Page 9: General Safety Precautions

    General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RSS 2000 unit clean, free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RSS 2000 unit and is near a grounded power outlet.

  • Page 10: First Time Installation And Configuration

    Gatekeeper IP address, Prefix, and E.164 of the RSS 2000. Unpacking and Installing the RSS 2000 Place the RSS 2000 unit on a stable flat surface in the selected location. To connect to the power source, insert the power cable into the Power connector on the rear panel of the MGC+ unit and insert the Power cable into the power source socket.
  • Page 11 Open a browser and go to: http://192.168.1.254 Login to the system. User name: administrator Password: polycom First Time Installation and Configuration...
  • Page 12 IP or choose DHCP. Click the save button and then reset the system. Changing the initial IP address via an RS232 Console or Telnet Another option to modify the IP address of the RSS 2000 is using the RS232 console. Connect to the RS232 port – and activate the console (9600, 8bits) Login: polycom (or any administrator password) When you first login to the console, you will see the current IP address of the system.
  • Page 13 • The same process applies also for Telnet connections. • Only one console session can be active at any given time (either Telnet or RS232, not both). The system is now ready for use. For additional configuration instructions, refer to the user guide.

  • Page 14: Rss 2000 Maximum Capacity

    RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 RSS 2000 Maximum Capacity Table 2 Scenario Conference Recording Point to Point recording H323 Playback Archive playback (WMV Unicast) Archive playback (Multicast) Clustering Maximum Capacity Description How many conferences can...

  • Page 15: Network Tcp/Udp Ports Used By Rss 2000

    Network TCP/UDP ports used by RSS 2000 Table 3 Usage Manager https Trace Endpoint/ H.323 Media TCP/UDP ports used by RSS 2000 Type Gatekeeper Q.931 Socket H.245 Socket Live Broadcast Audio / Video Data On demand Protocol On Demand Archive...

  • Page 16: Notes Regarding On Demand Archive

    Notes Regarding On Demand Archive The UDP ports used for on demand archives are randomly chosen. There are two ways to configure firewalls and Windows Media Player for usage with RSS 2000 on demand archives. Open an outbound UDP port range matching what is used by Windows Media Player, or open all UDP ports outbound from RSS 2000 to effectively bypass the firewall for outbound traffic.
  • Page 17 Notes Regarding On Demand Archive...
  • Page 19 Polycom RSS 2000 Release Notes Version 3.0.2...

  • Page 20: Rss 2000 V3.0.2 Upgrade Guide

    K-keycode U-keycode To get K-keycode: Log into RSS and go to Product Activation Click Polycom Resource Center , go to the PRC and under product activation: Key Code Definition Description Option Activation (Basic, Multicast, Clustering) New Version activation (Will not affect the current...
  • Page 21 Multicast). Keep this keycode in your records. After entering the K Keycode in the RSS 2000 web UI activation screen, the user will need to go back to the PRC and generate a U Keycode to permit a software upgrade.
  • Page 22 RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 After entering both the K Keycode and the U keycode, the RSS 2000 will be ready for use with the enabled options:...

  • Page 23: Existing Systems (Software Upgrade Only, No New Installation)

    For additional options, an appropriate K-Keycode must be purchased). • For an RSS 2000 running version 3.0 or 3.0.1, there is no need to perform any activations whatsoever in order to upgrade to version 3.0.2. How to generate keycodes: Please refer to the instructions and screenshots in the New Systems –...

  • Page 24: Upgrade From 1.0 To 3.0.2

    Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.
  • Page 25 RSS 2000 V3.0.2 Upgrade Guide Ensure that the version number, Activation Status, V3.0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated.)

  • Page 26: Upgrade From 2.0 To 3.0.2

    Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.
  • Page 27 RSS 2000 V3.0.2 Upgrade Guide Ensure that the version number, Activation Status, V3.0 Key code activation, and any expected options are properly displayed. (Note on multicast and clustering options: If these options were not purchased, they will not display as activated.)

  • Page 28: Upgrade From V3.0.0 Or V 3.0.1 To V3.0.2

    Download the “RSS 2000.3.0.2.pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.

  • Page 29: Php V5.2.6 Upgrade

    Download the “RSS 2000 PHP v5.2.6 .pkg” to the RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. For more details on the file download process, please read the RSS 2000 Version 3.0.2 User Guide.

  • Page 30: New Feature And Bug Fixes (Compare With V3.0.1)

    RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 New Feature and Bug Fixes (Compare with V3.0.1) Table 7 New Feature and Bug Fixes of Version 3.0.2 Summary Notes v6.5.x client not able to use the email archive link function of RSSv3.0 Multiple Vulnerabilities in PHP 5.2.5 and earlier version, need to upgrade PHP...

  • Page 31: Rss 2000 Policies And Limitations

    RSS 2000 Policies and Limitations Table 8 Subject H.323 Alias length Console Service Endpoint menu P2P recording maximum bandwidth Archive file size Media Player Support Archive playback H.323 playback System Reset LDAP integration Policies and Limitations Description The maximum length of the system H.323 alias name is 16 characters.
  • Page 32 Each RSS 2000 is capable of 2 recording and 8 H323 playbacks (total of 10 H323 Connections). When using the RSS Hunting function with Cisco GK, the GK will hunt to the next available RSS after the RSS is full with 10 H323 connections.
  • Page 33 English/Japanese/Chinese) require base image V5.0 . For details, please read the Additional Languages section of this document. Multi language IVR support – RSS 2000 version 3 only supports support English/Chinese/Japanese IVRs by default. However, the user can manually upload customer IVRs if needed to accommodate local...

  • Page 34: Known Limitations

    When recording a multipoint on a VSX – first connect the endpoint to the VSX and only than connect to the RSS 2000 Sony HG90 can connect in HD only. The RSS 2000 menu is in CIF (Not in HD) as so the HG 90 will connect as secondary.
  • Page 35 RSS takes a while to respond to a "stop recording" action at endpoint, can not end and play IVR immediately. RSS 2000 Can not support 2CIF live streaming, will convert to WMV off line. There is a limitation here , if you enable HD capacity of RSS , when it...

  • Page 36: Pending Issues

    RSS 2000 Getting Started Guide & Release Notes – Version 3.0.2 Pending issues Table 10 Subject FF or REW action within HD archive playback may cause some video artifacts Distortion/freezing in converted video using media tool kit Pending issues Description When performing Fast Forward or Rewing when viewing an HD archive using an HDX endpoint, some video artifacts may be observed.

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