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Polycom RSS2000 Getting Started Manual
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Polycom RSS2000 Getting Started Manual

Powerful and flexible recording and streaming server
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Polycom ™ RSS2000 V3.0.1.000
Getting Started Guide

General Safety Precautions

Follow these rules to ensure general safety:
• Keep the area around the Polycom RSS2000 unit clean, free of clutter
and well ventilated.
• Decide on a suitable location for the equipment rack that will hold
the RSS2000 unit and is near a grounded power outlet.
• Use a regulating uninterruptible power supply (UPS) to protect the
RSS2000 unit from power surges and voltage spikes, and to keep it
operating in case of a power failure.
Hardware Specification
Pentium 4, 2.8Mhz, 2G RAM, 250G Hardisk.
• Form Factor: 1U 19" rack mount
• Height: 1.73" (44 mm)
• Width: 16.83" (430 mm)
• Depth: 15.35" (390 mm)
• Gross Weight: 22.4 lbs (10.2 kg)
• Power Supply: Thermal controlled 220W
ATX AC power supply w/PFC
• AC Voltage: 100 - 240 VAC, 60-50 Hz, 5-3
Amps
Windows XPEK OS
DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes

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Summary of Contents for Polycom RSS2000

  • Page 1: General Safety Precautions

    Getting Started Guide General Safety Precautions Follow these rules to ensure general safety: • Keep the area around the Polycom RSS2000 unit clean, free of clutter and well ventilated. • Decide on a suitable location for the equipment rack that will hold the RSS2000 unit and is near a grounded power outlet.

  • Page 2: Unpacking And Installing The Rss2000

    • Gatekeeper IP address, Prefix, and E.164 of the RSS2000. Unpacking and Installing the RSS2000 1 Place the RSS2000 unit on a stable flat surface in the selected location. 2 To connect to the power source, insert the power cable into the Power connector on the rear panel of the MGC+ unit and insert the Power cable into the power source socket.

  • Page 3: Initial Rss2000 Ip Configuration

    2. Via a RS232 or Telnet Console. Changing the initial IP address via a cross over lan cable Connect a cross over lan cable to LAN1 in the RSS2000. Set your laptop to the same segment of the RSS a. For example (in your laptop IP config setting):...
  • Page 4 Password: polycom Go to system configuration->IP setting and modify the IP address. You can set a static IP or choose DHCP. Click the save button and then reset the system. DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 5 2.Changing the initial IP address via an RS232 Console or Telnet Another option to modify the IP address of the RSS2000 is using the RS232 console. 1.Connect to the RS232 port – and activate the console (9600, 8bits) Login: polycom (or any administrator password) When you first login to the console, you will see the current IP address of the system.
  • Page 6 RSS device where the archive actually resides, not from the clustered device that the user is connected to. Note this is the reverse of the resource usage behavior for H.323 playback. DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...

  • Page 7: Network Tcp/Udp Ports Used By Rss2000

    1) Open an outbound UDP port range matching what is used by Windows Media Player, or open all UDP ports outbound from RSS2000 to effectively bypass the firewall for outbound traffic. Also open the port range used by Windows Media Player for inbound traffic to the viewing PC. This range is configurable in Windows Media Player, as seen in Figure 1 (Windows Media Player defaults shown).
  • Page 8 Figure-1 DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 9 Figure-2 DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 10 New Version activation (Will not affect the current installed options) Log into RSS and go to Product Activation Click Polycom Resource Center , go to the PRC and under product activation: DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 11 Keep this keycode in your records. After entering the K Keycode in the RSS2000 web UI activation screen, the user will need to go back to the PRC and generate a U Keycode to permit a software upgrade. This is done in the Single Upgrade Key Code page shown below, accessed by clicking the Retrieve Software Key Code button.
  • Page 12 The user will receive a U-Key code permitting activation of Version 3.x software. This keycode will also need to be entered in the product activation section on the RSS2000 Web UI): After entering both the K Keycode AND the U keycode, the RSS2000 will be ready for use with the enabled options:...

  • Page 13: Existing Systems (Software Upgrade Only, No New Installation)

    2. Existing Systems (Software upgrade only, no new installation) Preparation before Upgrade 1: Obtain the 3.0.1 upgrade package and activation keys from the Polycom website or your local service center. Save the software and keycodes on your PC.(For more details , please see the RSS2000 Version 3 User Guide.)
  • Page 14 RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. Note: For more details on the file download process, please read the RSS2000 Version 3 User Guide. 2: Activate RSS Keycode After rebooting and waiting 5 minutes, log into the RSS and browse to the System Information >...
  • Page 15 If you want additional language options, you need to download and install the second package with additional language options. For additional language options installation, please refer to “Additional Language Support.” DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 16 RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. Note: For more details on the file download process, please read the RSS2000 Version 3 User Guide. 2: Activate RSS Keycode After rebooting and waiting 5 minutes, log into the RSS and browse to the System Information >...
  • Page 17 If you want additional language options, you need to download and install the second package with additional language options. For additional language options installation, please refer to “Additional Language Support.” DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 18 RSS, wait 10 minutes, then restart the RSS from the web UI. Wait 5 minutes before attempting to log in. Note: For more details on the file download process, please read the RSS2000 Version 3 User Guide. 2: Check the status Go to “...
  • Page 19 5 or above can utilize additional language support. 1: Click on Start>Run>Enter “telnet 172.21.103.127 23” (without quotation marks), and Click OK. NOTE: The IP address above is for EXAMPLE ONLY. Please replace it with your RSS2000 IP address.
  • Page 20 Log in to the RSS and browse to the System Configuration > Upgrade/Reset System page . Download the “RSS2000.3.0.1.0_part2_addtional languages.pkg” file to the RSS, wait 10 minutes, then restart the RSS from the web UI. DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 21 Playback of an archive stored on RSS-A from the third EP connected to RSS-B triggered automatic termination of ongoing playback on two other EPs in a clustered two-RSS configuration. One of the two RSS2000 servers that form a clustered configuration lost controls over the web. Time discrepancies between Connection time and Start time HDX system hosting High Definition MP call fails when dialing into RSS.
  • Page 22 H.323 preview 1. Only two H323 devices can utilize archive Preview. This means when there are 2 endpoints previewing on RSS2000, the third endpoint to connect to RSS2000 will not receive preview. Even if the two endpoints stop receiving preview or disconnect the third endpoint still cannot receive preview images until it re- connects to the RSS.
  • Page 23 Hunting Each RSS2000 is capable of 2 recording and 8 H323 playbacks (total of 10 H323 Connections). 1. When using the RSS Hunting function with Cisco GK, the GK will hunt to the next available RSS after the RSS is full with 10 H323 connections.
  • Page 24 When recording a multipoint on a VSX – first connect the endpoint to the VSX and only than Multipoint on the connect to the RSS2000 Sony HG90 Sony HG90 can connect in HD only. The RSS2000 menu is in CIF (Not in HD) as so the HG version: 90 will connect as secondary. 2.11 Beta...
  • Page 25 We recommend when working with endpoint embedded MP , please don’t use FECC control , please just use DTMF . Clustering Only support 10 H.323 playback , including local and remote playback . DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...
  • Page 26 After converting an HD archive to H.263 using the media tool kit and uploading the in converted converted file back to the RSS, playback from a ViewStation or VSX endpoint may video using result in some video artifacts being observed. media tool kit DOC2207B RSS2000 V3 0 1 Getting Started Guide + Release Notes...