Humanscale eFloat OV1000 User Manual page 18

TROUBLESHOOTING
TROUBLESHOOTING
EASY TO RECTIFY FAULTS
WARNING: Before troubleshooting, especially on possibly faulty cables, the controller must be isolated from the network.
If a fault cannot be described, isolate the product from the voltage supply, wait for at least 3 minutes and try again.
If the fault continues to occur after the initialization run, isolate the product from the voltage supply and contact
customer service.
UNIT
T
FAULT DESCRIPTION
Check whether the controller has power
Check the connection between the drives and the controller(s). Restore the connections.
Check the loading of the table. Reduce the weight on the table.
Powering-on duration exceeded. Wait until the table is ready for use again (approx. 3 min
Table does not move
Drive defective: Contact customer service.
Controller defective: Contact customer service
Defective control box: Contact customer service
Handswitch faulty: Replace the handswitch or contact customer service.
Carry out an initialization movement.
Table is at a slant: Carry out an initialization run
Table is not moving, but
Table leg was separated: Check all the connections and carry out an initialization movement.
moved earlier
Powering-on duration was exceeded: Wait until the table is ready for use again.
Powering-on duration was exceeded: Wait until the table is ready for use again.
Table stops abruptly
Check the loading of the table. Reduce the weight on the table
Table stops abruptly and
Collision protection has been triggered: Remove the hindrance and try it again.
moves back
Table moves slowly and
Table is in an initialization movement: Continue it up to the end.
downwards only
Table only moves briefly Table is below the safety stop (downward movement slow; upward movement at normal speed): Move upwards, out of this
on one side and than zone
remains stationary
Drive defective: Contact customer service
Table is below the safety stop (downward movement slow; upward movement at normal speed): Move upwards out of this
zone.
Table moves slowly
Check the loading of the table. Reduce the weight on the table
ROUBLESHOOTING
18
User Guide