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AJAX KeyPad Plus User Manual

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KeyPad Plus is a wireless touch keypad for managing the Ajax system with
encrypted contactless cards and key fobs. Designed for indoor installation. Supports
"silent alarm" when entering the
Manages security modes using passwords and
current security mode with a LED light.
The keypad only works with
and
Hub 2 Plus Jeweller
Jeweller
and the
The keypad operates as part of the Ajax system by connecting via the
secure radio communication protocol
obstacles is up to 1700 meters. The pre-installed battery life is up to 4.5 years.
Buy KeyPad Plus keypad
KeyPad Plus user manual
Updated June 27, 2024
duress code
Hub (4G) Jeweller
running OS Malevich 2.11 and higher. Connection to
ocBridge Plus
and
.
cards or key fobs
, Hub Plus Jeweller,
uartBridge
integration modules is not supported.
to the hub. The communication range without
. Indicates the
Hub 2 Jeweller Hub Hybrid
,
Hub (2G)
Jeweller

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Summary of Contents for AJAX KeyPad Plus

  • Page 1 KeyPad Plus user manual Updated June 27, 2024 KeyPad Plus is a wireless touch keypad for managing the Ajax system with encrypted contactless cards and key fobs. Designed for indoor installation. Supports “silent alarm” when entering the duress code Manages security modes using passwords and cards or key fobs .

  • Page 2: Functional Elements

    Functional elements 1. Armed indicator 2. Disarmed indicator Night Mode indicator 4. Malfunction indicator 5. Pass/Tag Reader . Numeric touch button box 7. Function button . Reset button 9. Arm button 10. Disarm button...

  • Page 3: Operating Principle

    Operating principle 00:00 00:04 KeyPad Plus arms and disarms the security of the entire facility or separate groups as well as allows activating the Night Mode. You can control the security modes with KeyPad Plus using: 1. Codes. The keypad supports general and personal codes, as well as arming without entering a code.
  • Page 4 Before entering a code or using Tag/Pass, you should activate (“wake up”) the KeyPad Plus by sliding your hand over the touch panel from top to bottom. When it is activated, the button backlight is enabled, and the keypad beeps.

  • Page 5: Function Button

    You can use the KeyPad Plus without ambient lighting as the keypad has a backlight. The pressing of the buttons is accompanied by a sound signal. The backlight brightness and keypad volume are adjustable in the settings. If you do not touch the keypad for 4 seconds, KeyPad Plus reduces the backlight brightness, and 8 seconds later goes into power-saving mode and turns off the display.
  • Page 6 Learn more Two-stage arming KeyPad Plus can participate in two-stage arming, but cannot be used as a second- stage device. The two-stage arming process using Tag or Pass is similar to arming using a personal or general code on the keypad.
  • Page 7 The keypad only works with one hub. When connected to a new hub, the device stops sending commands to the old hub. Once added to a new hub, KeyPad Plus is not removed from the device list of the old hub. This must be done manually through the Ajax app.
  • Page 8 The device was not transferred to the new hub. Learn more States The states include information about the device and its operating parameters. The states of KeyPad Plus can be found in the Ajax app: 1. Go to the Devices tab. 2. Select KeyPad Plus from the list.
  • Page 9 The battery charge level of the device. Two states are available: ОК. Battery low. When the batteries are discharged, the Ajax apps and the security company will receive appropriate Battery Charge notifications. After sending a low battery notification, the keypad can work for up to 2 months.
  • Page 10 What is a tamper Displays the status of the ReX Jeweller range extender use. Works via *range extender name* The field is not displayed if the keypad works directly with the hub. Pass/Tag Reading Displays if card and keyfob reader is enabled. Displays whether or not the security mode can be Assigned Group Easy Management switched with Pass or Tag and without...
  • Page 11 A fixed passcode length should be set in the hub settings in the Ajax PRO app.
  • Page 12 Device identifier. Device No. Number of the device loop (zone). Settings KeyPad Plus is configured in the Ajax app: 1. Go to the Devices tab. 2. Select KeyPad Plus from the list. 3. Go to Settings by clicking on the gear icon...
  • Page 13 The name can contain up to 12 Cyrillic characters or up to 24 Latin characters. Selecting the virtual room to which KeyPad Plus is Room assigned. The name of the room is displayed in the text of SMS and notifications in the event feed.
  • Page 14 3 times in a row Unauthorized Access Auto-Lock within 1 minute.It is not possible to disarm the system via keypad during this time. You can unlock the keypad through the Ajax app. Selecting the keypad lock period after wrong code attempts: 3 minutes.
  • Page 15 Available if the Authorization confirmation with a passcode Time for confirmation toggle is enabled.This setting is supported when KeyPad Plus Jeweller is connected to hubs with OS Malevich 2.21 firmware version or higher. When enabled, changing the security mode with Tag and Pass does not require confirmation by...
  • Page 16 A fixed passcode length should be set in the hub settings in the Ajax PRO app. The option allows you to arm the system without Arming without Code entering a code.
  • Page 17 Allows deleting all hubs associated with Tag or Pass/Tag Reset Learn more Pass from device memory. Opens KeyPad Plus Jeweller user manual in the User Guide Ajax app. Allows the user to disable the device without removing it from the system.Three options are available: No —...
  • Page 18 Entry and exit delays are set in the corresponding detector settings, not in the keypad settings. Learn more about entry and exit delays Configuring codes Ajax system allows you to set up a keypad code, as well as personal codes for users added to the hub. With the OS Malevich 2.13.1...
  • Page 19 To set a personal code in the Ajax app 1. Go to the user profile settings (Hub → Settings → Users → Your profile settings). 2. Select Passcode Settings (User ID is also visible in this menu). 3. Set User Code and Duress Code.
  • Page 20 KeyPad Plus can work with Tag key fobs Pass cards , and third-party cards and key fobs that use DESFire® technology. Before adding third-party devices that support DESFire®, make sure they have enough free memory to handle the new keypad. Preferably, the third-party device should be pre-formatted.
  • Page 21 Keypad access codes are supported by hubs (except the Hub (2G) Jeweller model) with OS Malevich 2.13.1 and higher. The RRU codes are supported by hubs (except the Hub (2G) Jeweller model) with OS Malevich 2.17 and higher. Arming with a personal code The username is displayed in the notifications and events feed Arming with a general code The device name is displayed in the notifications and events feed...
  • Page 22 If a group is assigned to KeyPad Plus, you will not be able to manage Night Mode using a general code. In this case, Night Mode can only be managed using a personal code if the user...
  • Page 23 For example: 2 → * → 1234 → * → 5 → If a group is assigned to KeyPad Plus (in the Group Management field in the keypad settings), you do not need to enter the group ID. To manage the security mode of this...
  • Page 24 What is Group ID Using a duress code A duress code allows you to simulate alarm deactivation. The Ajax app and sirens installed at the facility will not give the user away in this case, but the security company and other users will be warned about the incident. You can use both a personal and a general duress code.
  • Page 25 2. Enter the general duress code. 3. Press the disarming button For example: 4321 → To use a personal duress code of registered user 1. Activate the keypad by swiping your hand over it. Bring Tag or Pass to the keypad pass/tag reader if the Authorization confirmation with a passcode feature is activated.
  • Page 26 → 2 → Security management using Tag or Pass 1. Activate the keypad by swiping your hand over it. KeyPad Plus will beep (if enabled in the settings) and turn on the backlight. Note that the keypad can be activated automatically with the Auto-wake on Delay when...
  • Page 27 Learn more Indication KeyPad Plus can report the current security mode, keystrokes, malfunctions, and its status by LED indication and sound. The current security mode is displayed by the backlight after the keypad is activated. The information about the current security mode is relevant even if the arming mode is changed by another device: a key fob, another keypad, or an app.
  • Page 28 Event Indication There is no connection to the hub or radio signal blinks range extender KeyPad Plus body is open (SmartBracket mount is blinks briefly once removed) Short beep, the current system security status LED Touch button pressed blinks once. The volume depends on the keypad...
  • Page 29 Sound notifications of malfunctions If any device is offline or the battery is low, KeyPad Plus can notify system users with an audible sound. The keyboards’ LEDs Х will blink. Malfunction notifications will be displayed in the events feed, SMS text, or push notification.

  • Page 30: Functionality Testing

    The Ajax system provides several types of tests that help you make sure that installation points of devices are selected correctly. KeyPad Plus functionality tests do not start straight away but after no more than one hub-detector ping period (36 seconds when using the standard hub settings). You can change the ping period of devices in the Jeweller menu of the hub settings.
  • Page 31 When holding KeyPad Plus in your hands or using it on a table, we cannot guarantee that the touch buttons will work properly. It is a good practice to install the keypad 1.3 to 1.5 meters above the floor for convenience.

  • Page 32: Installing The Keypad

    Inside premises with temperature and humidity outside the permissible limits. This could damage the device. In places where KeyPad Plus has an unstable or poor signal strength with the hub or radio signal range extender. Within 1 meter of a hub or radio signal range extender.

  • Page 33: Maintenance

    5. Slide KeyPad Plus onto the mounting plate and tighten the mounting screw at the bottom of the body. The screw is needed for more reliable fastening and protection of the keypad from quick dismantling. . As soon as the keypad is fixed on the SmartBracket, it shall blink once with LED X —...

  • Page 34: Complete Set

    X (Malfunction) indicator smoothly lights up and goes out after each successful code entry. KeyPad Plus can work up to 2 months after the low battery signal. However, we recommend you replace the batteries immediately upon notification. It is advisable to use lithium batteries.
  • Page 35 If the device does not function properly, we recommend that you first contact the support service as half of the technical issues can be resolved remotely. Warranty obligations User Agreement Contact Technical Support: e-mail Telegram Subscribe to the newsletter about safe life. No spam Email Subscribe...