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AJAX KeyPad TouchScreen Fibra User Manual

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KeyPad TouchScreen Fibra user manual
KeyPad TouchScreen Fibra is a wired keypad with a touch screen designed for
managing the Ajax system. Users can authenticate using smartphones,
fobs,
Pass
cards, and codes. The device is intended for indoor use.
The keypad operates in the Ajax system and exchanges data with the hub using
the secure Fibra wired communication protocol.
Learn more
KeyPad TouchScreen Fibra is part of the Fibra product line of wired devices. Only
accredited Ajax Systems partners can install, sell, and administer these devices.
Buy KeyPad TouchScreen Fibra
Functional elements
Updated February 14, 2024
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Summary of Contents for AJAX KeyPad TouchScreen Fibra

  • Page 1 The keypad operates in the Ajax system and exchanges data with the hub using the secure Fibra wired communication protocol. Learn more KeyPad TouchScreen Fibra is part of the Fibra product line of wired devices. Only accredited Ajax Systems partners can install, sell, and administer these devices. Buy KeyPad TouchScreen Fibra...
  • Page 2 Do not break it off. 7. Built-in buzzer. 8. The hole for attaching the SmartBracket mounting panel with a holding screw. Tamper button 10. QR code with the device ID for adding the keypad to the Ajax system.

  • Page 3: Operating Principle

    11. Terminals for connecting an external power supply unit (not included). The terminals can be removed from the holders when necessary. 12. Input terminals for connecting the Fibra line to KeyPad TouchScreen Fibra. 13. Perforated part of the mounting panel for routing cables from the top.

  • Page 4: Security Control

    Users can control the security using KeyPad TouchScreen through: 1. Smartphones. With the installed Ajax Security System app and Bluetooth Low Energy (BLE) support. Smartphones can be used instead of Tag or Pass for user authorization. BLE is a low-power consumption radio protocol. The keypad supports Android and iOS smartphones with BLE 4.2 and higher.
  • Page 5 RRU code is an access code for the rapid response units (RRU) activated after the alarm and valid for a speci ed period. When the code is activated and used, events are delivered to Ajax apps with a title associated with this code.

  • Page 6: Emergency Buttons

    KeyPad TouchScreen allows controlling the groups’ security (if Group Mode enabled). An admin or PRO with the rights to con gure the system can also adjust the keypad settings to determine which groups will be shared (keypad groups). By default, all groups are visible on the keypad display in the Control tab.
  • Page 7 Panic button; Fire; Auxiliary alarm. In Ajax app, an admin or a PRO with the rights to con gure the system can select the number of buttons displayed in the Panic tab. There are two options available in the KeyPad TouchScreen...
  • Page 8 over multiple switches, relays, or sockets simultaneously. Create automation scenarios in the keypad settings and manage them using KeyPad TouchScreen. Learn more Indication of malfunctions and security mode KeyPad TouchScreen informs users about system malfunctions and security mode through: display; logo;...

  • Page 9: Duress Code

    In case of a re alarm in the system, users can mute it using KeyPad TouchScreen. Pressing the Fire emergency button in the Panic tab doesn’t activate Interconnected Fire Detectors Alarm (if enabled). When sending an emergency signal from the keypad, an appropriate noti cation will be transmitted to the app and the CMS.
  • Page 10 KeyPad TouchScreen supports a duress code that allows a user to simulate alarm deactivation. In this case, neither the Ajax app nor the sirens installed at the facility will reveal your actions. Still, the security company and other security system users will be alerted about the incident.
  • Page 11 Learn more Sending events to the monitoring station The Ajax system can transmit alarms to both PRO Desktop monitoring app and the central monitoring station (CMS) in the formats of SurGard (Contact ID), SIA...

  • Page 12: Adding To The System

    KeyPad TouchScreen Fibra is compatible only with Hub Hybrid (2G) Hub Hybrid (4G) . Only accredited partners can add and con gure Fibra devices in Ajax PRO apps. Before adding a device 1. Install the Ajax PRO app 2. Create a PRO account if you don’t have one.
  • Page 13 KeyPad TouchScreen works with only one hub. When paired with a new hub, it stops sending events to the old one. Adding the keypad to a new hub does not automatically remove it from the device list of the old hub. This must be done through the Ajax app. Malfunctions...
  • Page 14 When a KeyPad TouchScreen malfunction is detected, the Ajax app displays a malfunction counter on the device icon. All malfunctions are indicated in the keypad’s states. Fields with malfunctions will be highlighted in red. A malfunction is displayed if: the keypad enclosure is open (tamper is triggered);...

  • Page 15: Icons On The Display

    The keypad backup battery charge level is OK, or the battery is charging. The keypad backup battery charge level is low. The keypad backup battery is malfunctioned or not installed. Displayed when the keypad Bluetooth module is enabled. Bluetooth setup is not complete. The description is available in the keypad states.
  • Page 16 Appears on the display when the required States The states provide information about the device and its operating parameters. The states of KeyPad TouchScreen can be found in Ajax apps: 1. Go to the Devices tab. 2. Select KeyPad TouchScreen from the list.
  • Page 17 The eld is displayed only if a malfunction is detected. Clicking on opens the instructions for updating the keypad’s rmware. New rmware version available new rmware The eld is displayed if a version is available. Clicking on opens the list of the settings and Warning permissions that the app needs to be granted for the correct operation of the keypad.
  • Page 18 The status of the keypad tamper that responds to detachment or opening of the device enclosure: Open — the keypad was removed from the SmartBracket or its integrity was compromised. Check the device. Closed — the keypad is installed on the SmartBracket mounting panel.
  • Page 19 When enabled, the keypad noti es about arming Arming/Disarming and disarming with a short beep. When enabled, the keypad noti es you when the Night Mode Night Mode Activation/Deactivation is switched on/off by making a short beep. delays When enabled, the keypad beeps about Entry Delays when entering delays...
  • Page 20 The number of the Fibra line that KeyPad Line No. TouchScreen is connected to. Settings To change the KeyPad TouchScreen settings in the Ajax app: 1. Go to the Devices tab. 2. Select KeyPad TouchScreen from the list. 3. Go to Settings by clicking on the icon.
  • Page 21 Name of the keypad. Displayed in the list of hub devices, text of SMS and noti cations in the events feed. To change the name of the device, click on the Name text eld. The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
  • Page 22 Max. Select the optimal sensitivity the keypad will respond to approaching as you prefer. Ajax re When enabled, users can mute detectors alarm (even Interconnected) with a keypad. Mute Fire Alarm Learn more When enabled, the security mode can be Pass/Tag Reading controlled with Pass and Tag access devices.
  • Page 23 Allows deleting all hubs associated with Tag or Pass from device memory. Pass/Tag Reset Learn more Opens the KeyPad TouchScreen user manual in User Guide the Ajax app. Permanent Deactivation Allows the user to disable the device without removing it from the system. Three options are available:...

  • Page 24: Security Management

    No — the device operates in normal mode and transmits all events. Entirely — the device does not execute system commands and does not participate in automation scenarios, and the system ignores alarms and other device noti cations. Lid only — the system ignores the device tamper triggering noti cations.
  • Page 25 When disabled, the Control tab is hidden from the keypad display. The user cannot control the security mode of the system and groups from the keypad. Selecting which groups will be shared and available for management by all authorized users. All system groups and groups created after Shared Groups adding KeyPad TouchScreen to the hub are...
  • Page 26 Automation Scenarios Setting Value Activates/deactivates scenarios management from the keypad. When disabled, the Scenarios tab is hidden Scenarios Management from the keypad display. The user cannot control the automation scenarios from the keypad. The menu allows you to create up to six scenarios to control one automation device or a group of devices.

  • Page 27: Display Settings

    Selecting the number of buttons to display on the Panic tab. Two options are available: Only the Panic button (by default). Button type Three buttons: Panic button, Fire, Auxiliary alarm. When enabled, sending an alarm requires Accidental Press Protection additional con rmation from the user. Alert with a siren When enabled, the sirens added to the system If panic button is pressed...
  • Page 28 Manual adjustment is available when the Auto Adjust toggle is disabled. Interface appearance adjustment: Dark (by default). Appearance Light. The keypad display always remains enabled when the toggle is enabled and the external power supply is connected. Always Active Display The toggle is disabled by default.
  • Page 29 We do not recommend using KeyPad TouchScreen instead of the siren. The keypad’s buzzer is meant for additional noti cations only. Ajax sirens are designed to deter intruders and draw attention. A properly installed siren is more di cult to dismantle due to its elevated mounting position compared to a keypad at eye level.
  • Page 30 When enabled, the built-in buzzer beeps about a delay when entering. Entry Delays Learn more When enabled, the built-in buzzer beeps about a delay when leaving. Exit Delays Learn more When enabled, the built-in buzzer beeps about a Night Mode delay when entering in the Entry Delays in Night Mode Learn more...
  • Page 31 Setting the mode when the built-in buzzer enables an alarm: Always — an audible alarm will be activated regardless of the system security mode. Audible Alarm Only when armed — an audible alarm will be activated if the system or the group a keypad is assigned to is armed.
  • Page 32 To set the keypad response to a tamper alarm: 1. Open the Ajax app. 2. Go to the Devices tab. 3. Select the hub and go to its Settings 4.
  • Page 33 Setting the keypad response to pressing the panic button in the Ajax apps You can con gure the keypad response to alarm when the panic button is pressed in the Ajax apps. To do this, follow these steps: 1. Open the Ajax app. 2. Go to the Devices tab.
  • Page 34 The KeyPad TouchScreen after-alarm indication does not work for always active detectors, if the detector was triggered when the system was disarmed. To enable the KeyPad TouchScreen after-alarm indication, in Ajax PRO app 1. Go to hub settings: Hub → Settings →...
  • Page 35 7. Click Back to save the settings. If the settings are made correctly, a bell icon appears in the Control tab of the Ajax app. Click it to activate or deactivate chime on opening. To set the chime control from the keypad display: 1.
  • Page 36 Codes setting Keypad access codes User access codes Unregistered user codes RRU Code Cards and key fobs adding KeyPad TouchScreen can work with Tag key fobs Pass cards , and third-party devices that support DESFire® technology. Before adding third-party devices that support DESFire®, make sure they have enough free memory to handle the new keypad.
  • Page 37 . The connected Passes and Tags do not affect the total device limit on the hub. How to add a Tag or Pass to the system 1. Open the Ajax app. 2. Select the hub to which you want to add a Tag or Pass. 3. Go to the Devices tab.
  • Page 38 It is marked with wave icons on the body. Upon successful addition, you will receive a noti cation in the Ajax app and on the keypad display. If the connection fails, try again in 5 seconds. Please note that if the maximum number of Tag or Pass devices has already been added to the hub, you will receive a corresponding noti cation in the Ajax app when adding a new device.
  • Page 39 Upon successful formatting, you will receive a noti cation in the Ajax app and on the keypad display. If the formatting fails, try again. 10. If you need to reset another Tag or Pass, click Reset another Pass/Tag in the...

  • Page 40: Bluetooth Setting

    3. Click Back to save the settings. To set up Bluetooth authentication 1. Open the Ajax Security System app and select the hub to which the KeyPad TouchScreen with enabled Bluetooth authentication is added. By default, authentication with Bluetooth is available for all users of such system.
  • Page 41 2. Allow the Ajax Security System app to use Bluetooth if it was not previously granted. In this case, the warning appears at KeyPad TouchScreen States. Pressing the symbol opens the window with explanations of what to do. Enable the Security management with a phone toggle at the bottom of the opened window.
  • Page 42 Click the icon in the upper left corner of the screen, select the App Settings menu. Open menu System Settings and enable Security management with a phone toggle. 3. We recommend con guring Geofence for the stable performance of Bluetooth authentication. The warning appears at KeyPad TouchScreen States if Geofence is disabled and the app is not allowed to use the smartphone location.
  • Page 43 Bluetooth authentication can be unstable if Geofence function is disabled. You will need to launch and minimize the app if the system switches it to the sleep mode. You can control the system faster via Bluetooth, when the Geofence function is activated and con gured.
  • Page 44 2. In the Log in tab. After login, the user will see available groups that were hidden from the shared group list. The keypad display switches to the initial screen after 10 seconds from the last interaction with it. Enter the code or present a personal access device again to control the system with KeyPad TouchScreen.
  • Page 45 The corresponding noti cations are sent to users and the monitoring station of the security company. A user or PRO with the rights to con gure the system can unlock KeyPad TouchScreen in the Ajax app. Group Mode is disabled, an appropriate icon on the keypad display indicates the current security mode: —...
  • Page 46 If Group Mode is enabled, users see the security mode of each group separately. The group is armed if its button outline is white and it is marked with icon. The group is disarmed if its button outline is grey and it is marked with icon.
  • Page 47 If a personal or access code, Tag/Pass, or smartphone is used, the name of the user who changed the security mode is displayed in the hub event feed and in the noti cations list. If a general code is used, the name of the keypad from which the security mode was changed is displayed.
  • Page 48 Security control of the object Security control of the group Using a duress code Example of entering codes Code Example Note Keypad code Incorrectly entered numbers 1234 → OK can be cleared with the Keypad duress code button. user ID Enter the rst, press button, and then enter...
  • Page 49 To change the security mode to the opposite 1. Activate the keypad by approaching it or holding your hand in front of the sensor. Perform pre-authorization if necessary. 2. Present Tag/Pass or smartphone. Two-stage arming KeyPad TouchScreen can participate in two-stage arming but cannot be used as a second-stage device.
  • Page 50 KeyPad TouchScreen allows you to create up to six scenarios to control one or a group of automation devices. To create a scenario: 1. Open the Ajax app . Select the hub with at least one KeyPad TouchScreen automation device . Add one if necessary.
  • Page 51 5. Press Delete Scenario. The user can see and manage automation scenarios after authentication when the Pre-authorization feature is enabled. Go to the Scenarios tab, enter the code or present a personal access device to the keypad. To perform a scenario, press an appropriate button in the Scenarios tab.
  • Page 52 The duration of the acoustic signal depends on the keypad settings. after- To activate, enable the alarm indication in the hub settings. Also, specify KeyPad TouchScreen as a The LED indicator ashes device for informing about An alarm was detected in the twice approximately every 3 other devices’...
  • Page 53 An appropriate noti cation is shown on the display. The beep loudness depends An incorrect code was on the con gured buttons’ entered. The built-in buzzer emits a volume. short beep (if adjusted). An appropriate noti cation is shown on the display. The LED indicator lights up red The beep loudness depends Error when adding a card/key...
  • Page 54 The built-in buzzer emits an acoustic signal. If Entirely option is selected Permanent One- for the An appropriate noti cation is The keypad is deactivated. shown on the display. Time Deactivation keypad settings. Restoration After Alarm feature has to be adjusted in the system.
  • Page 55 The keypad’s LED indicator will also ash. Malfunction noti cations will be displayed in the events feed, SMS, or push noti cation. To enable sound noti cations of malfunctions, use Ajax PRO and PRO Desktop apps 1. Click Devices , choose hub and open its settings ...

  • Page 56: Functionality Testing

    Functionality testing The Ajax system offers several types of tests to help select the correct installation place for the devices. Tests do not start immediately. However, the waiting time does not exceed the duration of one “hub-device” ping interval. Ping interval can be checked and con gured at hub settings (Hub →...

  • Page 57: Signal Strength

    KeyPad TouchScreen is best placed indoors near the entrance. This allows disarming the system before the entry delays have expired and quickly arming the system when leaving the premises. The recommended installation height is 1.3–1.5 meters above the oor. Install the keypad on a at, vertical surface.

  • Page 58: Preparing For Installation

    6. In places where the acoustic signal can be attenuated (inside furniture, behind thick curtains, etc.). Designing It is crucial to design the system project properly to ensure the correct installation and con guration of the devices. The design must consider the number and types of devices at the object, their exact locations and installation heights, the length of wired Fibra lines, the type of cable used, and other parameters.

  • Page 59: Cable Arrangement

    To mount a keypad: 1. Turn off the power of lines in the Ajax PRO app Hub → Settings → Lines → Lines Power Supply. 2. Route the cable to connect KeyPad TouchScreen to the hub casing. Connect...
  • Page 60 +24V — 24 V⎓ power terminal. A, B — signal terminals. GND — ground. 3. Remove the SmartBracket mounting panel from the keypad. Unscrew the holding screw rst and slide the panel down. 4. Carefully break out the necessary perforated part to output the cable from the rear side (top, bottom, or through the wall).
  • Page 61 1. If KeyPad TouchScreen is not the last device on the Fibra line, prepare a second cable in advance. Connect the wires to the keypad terminals according to the gure below. The ends of the wires of the rst and second cables, which will be inserted into the detector terminals, must be tinned and soldered together, or crimped with a sleeve.
  • Page 62 8. Route the cables through the channels and x them with ties. Examples of cable routing: To the keypad bottom To the keypad top 9. Temporarily x the SmartBracket mounting panel using double-sided adhesive tape to the selected installation spot.
  • Page 63 Orient these markings when installing the keypad. 10. Place the keypad on SmartBracket. 11. Turn on the lines power supply in the Ajax PRO app Hub → Settings → Lines → Lines Power Supply. 12. The device LED indicator will ash. It is a signal indicating that the enclosure...
  • Page 64 If the LED indicator doesn’t light up during placing on SmartBracket, check the tamper status in the Ajax app, the integrity of the fastening, and the tightness of the keypad xation on the panel. Add the keypad to the hub 14.
  • Page 65 We recommend connecting an external power supply when you need to keep a display always active and to avoid rapid battery discharge, for example, when using the keypad in premises with low temperatures. Do not remove the pre-installed backup batteries while connecting the power supply.

  • Page 66: Firmware Update

    Firmware update The KeyPad TouchScreen rmware update can be installed when a new version is available. You can nd out about this in the devices list in Ajax apps. If an update is available, the corresponding keypad will have an icon .

  • Page 67: Technical Speci Cations

    Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase. If the device does not function correctly, please contact the Ajax Technical Support rst. In most cases, technical di culties can be resolved remotely.
  • Page 68 Subscribe to the newsletter about safe life. No spam Email Subscribe...