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10
Troubleshooting
Troubleshooting "quick start"
Kodak provides several methods to help you troubleshoot your All-in-One printer issues.
Here are some quick tips:
•
Turn off your printer and then unplug it. Wait five seconds, and then plug the power
cord back into the printer. Finally, turn the printer back on.
•
Confirm that you are using a 2.0 USB cable to connect the printer to your computer. If
you need to buy one, they are available online at www.kodak.com/go/aio, or from your
local electronics and printer retailer.
•
Make sure that you have the most up-to-date All-in-One printer software and Help files
from the Internet. Visit
•
View the troubleshooting information found in Kodak Home Center software on your
computer. After opening Home Center, click the question mark (
•
Macintosh
•
Windows
Use the Help window to view troubleshooting topics. (Windows users can also select
Troubleshoot
•
You can also get troubleshooting help at the Kodak Web site. Visit
go/support
Note:
resolved by meeting or exceeding the recommended system requirements. See
Chapter 11 on page 83.
General troubleshooting
Printer fails to power on
Probable Cause
The power supply is not properly connected.
Kodak ESP 9 Printer User Guide
www.kodak.com/go/support
: The
button is located at the lower-left of the Home Center window.
: The
button is located at the upper-right of the Home Center window.
from the Help panel on the main Home Center window.)
for support for your Kodak printer.
Many issues with degradation in performance or print quality can be
to download the latest files.
?
) button:
www.kodak.com/
83
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Table of Contents
Troubleshooting
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