Troubleshooting
Corrective Action
•
Make sure the electrical power cord is connected to the alternating current power
adapter, and is plugged into a grounded power outlet or power strip.
•
If using a power strip, make sure it is turned on.
•
If using a switched power outlet, make sure the switch is on.
•
Make sure the power outlet is supplying power.
•
Verify the light on the Kodak printer power cord plug is lit.
Probable Cause 2
The USB cable was unplugged from the printer and then reconnected; or, power to the
printer is interrupted.
Corrective Action
•
Restart the computer
Probable Cause 3
The USB cable is not 2.0 compliant.
Corrective Action
•
Replace the USB cable with a USB 2.0 compliant cable.
Note:
cable. When connecting to the Kodak All-in-One printer, use the USB ports located
in the back of the computer. Any USB 2.0 hubs that are used should be self-
powered.
•
Restart the computer
If none of the above corrects the problem, contact Kodak support.
Device not recognized
Probable Cause
Any of the following can prevent your Kodak All-in-One printer from reading a connected
device (digital camera, USB drive, or memory card).
•
The camera is turned OFF.
•
The USB connector on a USB drive is not fully inserted into the USB port.
•
The memory card is not completely inserted, or is not inserted into the correct card slot.
•
The file system on the device is corrupt.
•
More than one device is inserted at a time.
•
The USB device is not supported.
•
The USB cable is faulty.
84
For optimal quality and performance, use a good-quality high speed USB 2.0
Kodak ESP 9 Printer User Guide