Pantum P3312DW User Manual
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Pantum P3312DW User Manual

Monochrome laser printer
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Summary of Contents for Pantum P3312DW

  • Page 2 Users are responsible for any damages arising from failing to follow this User Guide. Meanwhile, except the express warranty made in the product maintenance manual or service commitment, Zhuhai Pantum Electronics Co.,Ltd. does not make any express or implied warranty or guarantee to this User Guide (including composing or words).
  • Page 3 Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body. Since laser components are completely sealed in the printer, laser radiation will not leak.
  • Page 4 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment; 4.
  • Page 5 23.This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 6 • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 28.Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 7 Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. The manufacturer of this product is: Zhuhai Pantum Electronics Co.,Ltd., No.3883, Zhuhai Avenue, Zhuhai, Guangdong, China 519060. A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 8: Table Of Contents

    Table of Contents 1.Before Using the Printer ........................1 1.1.Product series introduction ......................1 1.2.Supplied Accessories ........................2 1.3. Product View ..........................3 1.4. Laser Toner Cartridge .........................5 1.5. Control Panel ..........................6 1.5.1. Overview of control panel ....................6 1.5.2. Indicator function of control panel ..................8 2.
  • Page 9 7.8. Auto shut-off setting ........................65 7.9. Open Help Document ......................66 8. Mobile Print............................67 8.1. Android device mobile printing ....................67 8.1.1. Pantum ..........................67 8.1.2. Mopria mobile print......................68 8.1.3. NFC function ........................69 8.2. IOS device mobile printing ......................70 8.2.1. Pantum ..........................70 8.2.2.

  • Page 10: Before Using The Printer

    1.Before Using the Printer 1.1.Product series introduction P2800DW / P3010D P3300 P3300DN P3300DW Product series parameters P3010DW series series series series series ● ● ● ● ● Interface ● ● ● type ● ● Wi-Fi ● ● Print Language ● ●...

  • Page 11: Supplied Accessories

    1.2.Supplied Accessories Name Parts Toner cartridge Drum component USB Interface Cable Power Cord Quick Setup Guide Pantum Warranty Note：• The Pantum Warranty may not be attached in some regions.

  • Page 12: Product View

    For placing mediums that are printed in auto feed tray. Paper deflector of Slide paper deflector to adapt to paper width. manual feed tray NFC (Near Field Touch this label on mobile device to download or start Communication) label Pantum printer App and connect Wi-Fi Directly.
  • Page 13 Paper width deflector Slide paper width deflector to adapt to paper width. of auto feed tray Paper length deflector Slide paper length deflector to adapt to paper length. of auto feed tray Clip of extended tray For adjustment of length extension of the tray . of auto feed tray Rear View For connecting product to computer with USB cable.

  • Page 14: Laser Toner Cartridge

    1.4.Laser Toner Cartridge Laser toner cartridge is composed of drum component and toner cartridge. Service life of drum component Type Average Print Volume About 12000 Pages Standard drum (Based on ISO 19752 standard) component About 25000 Pages High volume drum (Based on A4/LTR size (3pages/job) ) component Service life of toner cartridge...

  • Page 15: Control Panel

    1.5.Control Panel 1.5.1.Overview of control panel The layout of the printer control panel is shown below: LCD control panel Name Functions 1 LCD Display Display operation interface and product information. Indicate Wi-Fi connection status (applicable to Wi-Fi model only). Wi-Fi Indicate the on/off of save toner function (applicable to non-Wi-Fi indicator/save toner indicator...
  • Page 16 Scroll through the menus and options . Down For menu item needs to be input, shift the entry positions from left to right,for example, IP address entry. Back Return to the previous menu. Start Wi-Fi function (applicable to Wi-Fi model only). When Wi-Fi is connecting, press the button for 2s or longer to cancel Wi-Fi connection;...

  • Page 17: Indicator Function Of Control Panel

    Press this button for more than 2s to cancel current printing operation under normal printing condition. Cancel/continously Press this button to continue the current printing operation, or press key press this key for more than 2s to cancel the current printing operation when paper feed fails or it is lack of paper.
  • Page 18 Low toner warning Orange indicator blinks Toner cartridge error (uninstalled ink cartridge, Orange indicator unmatching ink cartridge, normally on invalid toner cartridge) Printer errors such as paper error(paper out, Red indicator normally on paper jam, paper feed failure), opened front cover 1.5.2.2.Indicator status display of LED control panel Display meanings of drum component/paper status indicators are as follows: Display of drum...
  • Page 19 Display meanings of toner cartridge/status indicator are as follows: Display of toner Status description cartridge/status Status indicator Sleep mode Die out Green indicator normally on Printer is ready Warming up, printing, print Green indicator blinks cancelling Printer errors such as Red indicator normally on opened front cover Toner cartridge error...

  • Page 20: Paper And Print Media

    2.Paper and Print Media 2.1.Paper Specification Media Plain paper(70～105g/m²),thin paper(60～70g/m²) Type A4, Letter, A5, Legal, Statement, JIS B5, Folio, Oficio, Executive, Media size ISO B5, A6, B6, 16K, Big 16K, 32K, Big 32K, Custom Automatic Feeder Tray Media 60～105 g/m² weight Maximum capacity...

  • Page 21: Special Paper

    Pantum. Before purchasing large quantities of print media,make sure that the print media meets the specifications specified in this User Guide.

  • Page 22: Loading Paper

    2.3.Loading Paper 2.3.1.Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width. Note：...

  • Page 23: Install Manual Feed Tray

    4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. Note： • It is recommended that you raise the output tray to prevent the paper from slipping and falling after printing.
  • Page 24 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force;otherwise, paper will be made jammed or skewed. 4. Put a flat printing medium into the manual feed tray with both hands. Note：...

  • Page 25: Non-Printable Area

    2.4.Non-printable Area The shaded area indicates the non-printable area. Usage Paper Size Top and bottom margins (A) Left and right margins (B) 5mm(0.197inch) 5mm(0.197inch) Printing 5mm(0.197inch) 5mm(0.197inch) Letter 2.5.Paper application rules • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. •...

  • Page 26: Driver Installation And Uninstallation

    3. Driver installation and uninstallation 3.1. How to install Windows printer driver Windows driver installation software provides two installing methods: one-click installation and manual installation.We recommend one-click installation, which can help to install driver automatically in a faster and more convenient way.If you have any difficulty in using one-click installation, please try manual installation.
  • Page 27 5. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.2. Method II: Connect the printer via wired network 1. Turn the power of printer and computer on. 2.
  • Page 28 • Windows 10 system: When the “DVD RW driver” window pops up from the right top corner of computer desktop, click anywhere in the window, then click “Autorun.exe” to run the installation procedure. Note: • Some computers may be unable to auto play the CD beacase of system configuration.
  • Page 29 • If your software has searched several printers, click on the”One-click intallation” button, and the printer list interface will pop up. Please select the printer that you need according to your printer wired network IP address or host ID.
  • Page 30 Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again. If it is not found, please check if the printer and computer are in the same network. (Please see Chapter 5.3 for how to check).
  • Page 31 4. Click on the “I agree” button on the right buttom corner after reading the license agreement and enter into driver installation interface. 5. Click the “One-click installation” button in Method III to install driver software. Note: • You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button.
  • Page 32 • If your software has searched several printers, click “One-click intallation” button, and the printer list interface will pop up. Please select “Configure printer with Wi-Fi via USB and install” and select USB printer, click “Confirm” button and enter into installation process to complete automatic network configuration and driver installation.
  • Page 33 II. Connect computer to router via network cable 1. Connect computer to router via network cable. 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: •...
  • Page 34 • Click on the “One-click installation” button if your software has only searched only one printe, and the wireless network configuration interface will pop up, input the SSID and password that you need, then click “Confirm” button, and enter into installation process. The process may need some time, and the duration is related to your computer configuration, please wait patiently.
  • Page 35 Note:• When the printer IP address changes under printer driver installed with host ID , you can also directly print without re-installing the driver. If you need to install the printer driver with the host ID, please check the option "Install the printer in the list with host ID".
  • Page 36 2. Connect computer to the Wi-Fi Direct network of the printer (please refer to Chapter 5.2.2.2 for setup method). 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. • Windows 7/Vista/Server 2008 system: Pop up “Autoplay” interface, click “Autorun.exe” to run the installation procedure.
  • Page 37 6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.1.3.2. The printer is already connected to wireless network 1. The printer is already connected to wireless network, you can print the “Network configuration page”...
  • Page 38 Note:• You can put your mouse cursor in the “One-click installation” button to check the popup information in order to confirm if the current printer is the one you need to install through IP address before you click the button. •...
  • Page 39 • If the software has searched several printers, the printer list interface will pop up. Please select the printer you need according to your printer wired network IP address or host ID . Note:• If the printer you need is not shown in the list, please click “Refresh” button to search again.

  • Page 40: Manual Installation

    6. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly. 3.1.2. Manual installation • Before installing the drive, you need to learn about printer model by printing printer information page out and check the product name (please refer to Chapter 9.4 for printing...
  • Page 41 7. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 8. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 42 9. The installation software will search the printer automatically and the searching process may need some time. 10. After finishing searching, select the printer that needs to be connected and click “Next”. Note: • If the printer you need to connect is not in the list of printers searched, please click “Refresh”...
  • Page 43 3.1.2.3.1. Installation in basic structure mode 1. Connect computer to access point (wireless router). 2. Connect the printer to computer via USB cable, then power the printer on. 3. Place the attached installation CD in the computer CD-ROM: • Windows XP system: automatically run the installation procedure. •...
  • Page 44 8. 8. Select “Yes, I want to configurate the printer’s wireless network” on the wireless setup window popped out, and operate according to the prompts to set up the printer to wireless network (please refer to Chapter 5.1.1 for setup method). 9.
  • Page 45 11. The software installs the driver automatically and the installation process may need some time. The duration is related to your computer configuration, please wait patiently. 12. After the installation, click “Print &Test Page” button. If your printer prints the test page successfully, it means that you have installed the driver correctly.
  • Page 46 8. Select “No, the printer has been connected to wireless network” on the wireless setup window popping out, and then click “Next”. 9. The installation software will search the printer automatically and the searching process may need some time. 10. Select the printer needs to be connected and click “Next”. Note: •...

  • Page 47: Method Of Driver Unistallation

    1. Click the Start menu of computer and then click All programs. 2. Click Pantum, and then Click Pantum XXX Series. Pantum XXX Series where XXX represents product model. 3. Click uninstall to delete the driver according to instructions on uninstall window.

  • Page 48: Mac System Driver Installation

    1. Turn the power of printer and computer on. 2. Insert the CD companying with printer in the CD driver of your computer, and double click Pantum XXX Series installation package. (XXX in Pantum XXX Series represents product model.) 3. Click “Continue”.
  • Page 49 5. Click “Agree” on the prompt window popping out to accept the licensing agreement. 6. Click “Install”. 7. Input computer password and click “Install Software”. 8. Click “Continue Installation” on the prompt window popping out. 9. The system will finish driver installation automaticall . •...

  • Page 50: Add Printer To Mac System

    3.3.Add printer to Mac system 3.3.1.Add up the printer via USB 1. Connect the printer to computer with USB cable and then turn power on. 2. Enter the “System Preferences” – “Printers & Scanners” of computer. 3. Click button to select “Add Printer or Scanner”. 4.

  • Page 51: Add Airprint Printer

    3. Enter the “System Preferences” – “Printers & Scanners” of computer. 4. Click button to select “Add Printer or Scanner”. 5. Select printer and then select the corresponding printer mode from the “Use” menu popping out. 6. Click “Add”. 3.3.4. Add AirPrint printer 1.

  • Page 52: Wired Network Setup (Applicable To Wired Network Models)

    4. Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. 4.1.Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.

  • Page 53: Wireless Network Setup (Applicable To Wi-Fi Models)

    5.Wireless network setup (applicable to Wi-Fi models) Wireless network connection type is divided into basic structure mode and Wi-Fi Direct mode. If you have problems with wireless network setup, please refer to Chapter 5.3 Wireless Network Setup FAQs. Basic structure mode: connecting to a wireless device via router 1.
  • Page 54 5.1.1.2.Setup methods of wireless network setup tools 1. Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”- Product name – “Wireless network setup tool”. 2) Mac system: Click “Go” - “Applications” - “Pantum” - “Utilities” - “Wireless Network Configuration Tool” on the computer Finder menu bar.
  • Page 55 Note: • The SSID you selected should be consistent with the SSID of access point (wireless router) connected to your computer. 2) Please tick “No” to configure other wireless network needed to connect to. Complete configuration according to interface prompt. Note: • At present, the printer supports 3 types of safe modes: none, WEP and WPA/WPA2. 1) None: There is no encryption method used. 2) WEP: Send and receive data via security key by using WEP (Wired Equivalent Privacy).
  • Page 56 2.2 The computer is not connected to wireless network Input the SSID (case sensitive) and password of access point (wireless router) in the interface below. Complete configuration according to interface prompt. Note: • If you do not know the SSID of access point (wireless router), please click “Print Wireless Network Information Page” to view the SSID of the needed access point (wireless router).
  • Page 57 1) Use WPS method to perform steps below to start wireless network on printer. (Please refer Chapter 5.1.2 for detailed WPS configuration) 2) Judge if the printer is successfully connected according to the status of Wi-Fi indicator on printer. If configuration failed, please click “Previous” to configure again; if configuration succeeded, please click “Done” to complete configuration. Note: • If the printer cannot be used normally after wireless network setup is finished, please install the drive again.

  • Page 58: Wi-Fi Protected Setup (Wps) Setup

    5.1.2.Wi-Fi Protected Setup (WPS) setup If the access point (wireless router) supports Wi-Fi Protected Setup (WPS), the Wi-Fi key on the control panel of printer and WPS key on access point (wireless router) can be pressed in order to connect the printer to wireless network. 5.1.2.1.Preliminary preparations 1.

  • Page 59: Wi-Fi Direct Mode

    5.2.Wi-Fi Direct mode You can connect wireless client (including the computer and mobile device with wireless network feature) to wireless network printer without using the access point (wireless router). 5.2.1.Preliminary preparations 1. Printer with the Wi-Fi Direct feature. 2.Wireless client (including computer and mobile device with wireless network feature). 5.2.2.Wi-Fi Direct connection The Wi-Fi Direct connection feature of printer must be on if it is needed.

  • Page 60: How To Disable The Wi-Fi Direct

    3. Select “Advanced” and then select “Wi-Fi Direct” in advanced WLAN interface. 4. Select printer SSID on direct interface to launch a connection invitation. 5. Press “OK key” to confirm connection when the panel lead to prompts whether to connect to start Wi-Fi Direct connection. Note: • In case of auto connection mode, the mobile device will start to connect automatically after initiating connection invitation without panel confirmation. 5.2.2.2.Connection method of wireless client that does not support Wi-Fi Direct function (input password to connect) 1.
  • Page 61 2. SSID cannot be found when network is connected • Inspect if the power switch of access point (wireless router) is turned on. • The printer cannot find the SSID of the access point (wireless router) you need to connect, please check the SSID of access point and try to connect again. • Every time when the setup of access point (wireless router) is changed, you must set up the wireless network of printer again. 3. Connection failure • Please inspect if the safe mode and password of access point (wireless router) and printer is correct. •...

  • Page 62: Web Server

    6.Web server You can manage printer setup via the embedded Web server. 6.1.Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to (please refer to Chapter 4 Chapter 5...

  • Page 63: Ip Address Setup

    6.2.1.IP address setup You need to connect your printer to network before IP address setup. 1. In case of wired network model, connect the printer to wired network by connecting to its network interface with network cable. 2. In case of wireless network model, the printer can be connected to wireless network via wireless network setup tools or Wi-Fi Protected Setup(WPS) (please refer to Chapter 5.1.2).

  • Page 64: Wireless Setup

    6.2.1.2.IPv6 setup 1. Turn on printer power to connect printer to network. 2. Log in the embedded Web server (please refer to Chapter 6.1 for login method). 3. Click “Settings” – “Network settings” – “Protocol Settings” – “IPv6”. 4. Tick “Enable IPv6 protocol” and “Enable DHCPv6” (ticked by default) and then click “Apply”. You can refresh the browser and view the “IPv6 Local Link Address”...

  • Page 65: Machine Setup

    6.2.2.4.Wi-Fi Direct setup 1. Click “Settings” – “Network settings” – “Wireless setup” – “Wi-Fi Direct”. 1) Wi-Fi Direct is off as default. If it needs to be enabled, please tick “Enable P2P pairing” and then click “Apply”. 6.2.3.Machine setup You can add mail address contacts, set up e-mail notification, set up sleep time and recover factory settings via machine setup page.

  • Page 66: Print

    7.Print 7.1.Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only) Zoom Print...

  • Page 67: Print Settings

    7.2.Print Settings You can set up printing parameters with the following two methods before sending printing work (such as paper type, paper size and paper source). Temporary printing Permanent default Operating setup change setup change system 1. Click “Start” menu- “Control Panel” 1.

  • Page 68: Printing With Manual Feed Tray

    • For precautions on loading paper, see Chapter Note： • For the type of media to be printed with the automatic feeder tray,see Chapter 2.1. 7.4.2.Printing with manual feed tray When you put papers in the manual feed tray, the printer will enter manual feed mode. •...

  • Page 69: Automatic Two-Sided Printing

    7.5.Automatic Two-Sided Printing The printer supports automatic two-sided printing of plain paper. Paper size supported by the automatic two-sided printing: A4,Letter, Legal, Oficio, Folio,16K. • Trying the automatic two-sided printing may damage the printer if some paper media Note： are not suitable for automatic two-sided printing. •...

  • Page 70: How To Carry Out Auto Duplex Printing

    3. Adjust paper size slide to A4 or Letter position to finish setting up. 4. Install the duplex unit in the printer. 7.5.2.How to carry out auto duplex printing 1.Open the print job to be printed from the application (such as a Notepad). 2.Select Print from the File menu.
  • Page 71 3. Select printer of the corresponding model. 4. Single click “Preferences” for printing setup. 5. Select the “Duplex” in “Basic” tab and then select “Long Edge” or “Short Edge”. 6. Single click “OK” to finish printing setup. Click “Print” to realize auto duplex printing.

  • Page 72: Fine Mode Printing

    7.6.Fine mode printing The Fine mode is applicable to engineering drawings and fine lines printing. Set up fine mode in the basic page of printer preference After setup, fine printing mode can be realized.

  • Page 73: Mute Printing

    7.7.Mute printing If the Mute Printing is set, the printing noise will be reduced but the printing will slow down to some extent. The operating steps of mute printing are as follows (applicable to printers that are installed via USB connection) Windows 7 is taken as the example in the following operation.

  • Page 74: Auto Shut-Off Setting

    7.8.Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shut-off setting”. 4.

  • Page 75: Open Help Document

    7.9.Open Help Document You can open the "Printing preferences" and click "Help" button (for Windows Operation System only). The help document contains the user guide where you can find the information on print settings.

  • Page 76: Mobile Print

    >Service & support > Driver download >Select printer model > Download and install. 2.You can use Google Play Store > Apps > to search Pantum Mobile Printing > Download and install. 8.1.1.3.Preliminary preparations 1. A printer that has wireless network function.

  • Page 77: Mopria Mobile Print

    4.Select the function you need and set it up to meet your function needs. Note： • If printing fails, please inspect if the Android device is connected to the wireless network where the printer is connected to. • If the Android mobile device did not detect any printer, check whether the printer is powered on and the printer is turned on.

  • Page 78: Nfc Function

    8.1.3.NFC function NFC function allows non-contact point-to-point data transmission between electronic devices. To use this function, you need to install the Pantum printer App on a mobile phone that supports NFC, or conduct Mopria mobile printing after finishing Wi-Fi Direct connection through NFC function.

  • Page 79: Ios Device Mobile Printing

    TXT file, photo and webpage printing currently. 8.2.1.2.How to download Pantum App 1. Click the App Store icon > Search interface > input “PANTUM” or “Pantum print” in the search bar > Download and install on the interface of iOS device to download.

  • Page 80: Airprint Mobile Print

    4. Select corresponding option in the main menu (e.g.: print from the album), tick the picture you need to print and then click 5. Select the printer needs to be connected, set printing parameters and then click the “Print” button, the printer will start to print. •...
  • Page 81 3. Open the files you need to print in the format of PDF on the iOS device. 4. Click 5.Tap "Print". 6. Please make sure the Pantum printer is selected. If you select other printers (or no printer), please click printer option and then select your Pantum printer.

  • Page 82: General Settings

    9.General Settings This Chapter mainly introduces some general settings. 9.1.System Setting 9.1.1.Language Setting "Language Setting" is used to select the language to be displayed on the control panel. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press “OK”...

  • Page 83: Sleep Time Setting

    9.1.2.Sleep Time Setting Sleep mode can reduce the energy consumption of printer effectively, and “Sleep time setting” can be made in the idle time before the device enters sleep mode. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press direction key “▲”...

  • Page 84: Mute Printing

    9.1.4.Mute printing Set mute mode to realize low speed printing with low noise. When mute mode is “on”, printing will be in a low speed. This mode is “off” by default. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK"...

  • Page 85: Restore Factory Settings

    9.1.5.Restore Factory Settings “Recover factor settings” is used to recover the default settings of printer. The printer will restart itself automatically after recovering factory settings. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press direction key "▲"...

  • Page 86: Auto Shut-Off Setting

    9.1.7.Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1) Press "Menu" to enter the Menu Settings interface. 2) Press "OK" to select the "1.System Setting" option. 3) Press direction key “▲” or “▼” to select options of “6.Auto off set”, press “OK” to set off condition and off delay.

  • Page 87: Network Settings

    9.2.Network Settings You can check or set network status via network setting. 1) Press "Menu" to enter the Menu Settings interface. 2) Press direction key “▲” or “▼” and select “3. Network Set” option and press “OK” key to set “Wired network setting”, “wireless network setting” and “Wi-Fi Direct”. •...

  • Page 88: Network Information

    9.3.Network Information You can check the network status through Network Information.. 1) Press "Menu" to enter the Menu Settings interface. 2) Press direction key “▲” or “▼” and select “4. Network Info” option and press “OK” key to view “wired network information”, “wireless network information” and “Wi-Fi Direct information”.

  • Page 89: Print Information Report

    9.4.Print information report You can print information report by operating control panel. These pages can help you to learn about product information, and diagnose and solve product failures. 1) Press "Menu" to enter the Menu Settings interface. 2) Press direction key “▲” or “▼” and select “5. Prt Info Rept” option. 3) Press “OK”...

  • Page 90: Routine Maintenance

    10.Routine Maintenance Printer appearance may differ because of different models and functions, Note： • so the schematic diagram is only for your reference. 10.1.Cleaning the Printer Note： • Please use mild detergents. • Some parts of the printer may still be hot for a short period after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture.
  • Page 91 Note： • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge. 3.Clean the inside of the printer by gently wiping the shaded area, as shown in picture,with adry and lint-free cloth.

  • Page 92: Toner Cartridge And Drum Component Component Maintenance

    10.2.Toner cartridge and drum component component maintenance 10.2.1.About toner cartridge and drum component component 1. Application and maintenance of toner cartridge Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...
  • Page 93 Toner cartridge replacement steps: 1.Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
  • Page 94 5. Pull the seal out and take the toner protection cover out. 6. Install the drum component along the inner track to finish installing toner cartridge. 7. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.
  • Page 95 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out. 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table.

  • Page 96: Troubleshooting

    11.Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.

  • Page 97: Paper Jam Of Manual Feed Tray

    3. After taking papers jammed out, please reinstall the paper tray inside the printer and close the front cover,then the printer will recover printing automatically. 11.1.2.Paper jam of manual feed tray 1.Gently pull the jammed paper out. 2. After taking papers jammed out, open and close the front cover and the printer will recover printing.

  • Page 98: Middle Jam

    11.1.3.Middle jam Note： • When papers jammed in the middle are taken out, please pay attention and do not touch the shaded area shown below, in order to avoid burn. 1. Pull paper tray out. 2.Gently pull the jammed paper out. 3.
  • Page 99 4.Open the front cover. 5. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 6.

  • Page 100: Paper Jam In The Fuser Unit

    11.1.4.Paper Jam in the Fuser Unit Note： • When papers jammed in fuser unit are taken out, please pay attention and do not touch the shaded area shown below in order to avoid burns. 1. Open the rear cover. 2. Open the fuser door using the handles on both sides. 3.

  • Page 101: Duplex Unit Jam

    4. After taking papers jammed out, close the back cover and open the front cover and then the printer will recover printing. 11.1.5.Duplex Unit Jam 1.Remove the duplex printing unit from the back of the printer. 2.Remove the jammed paper from the duplex unit. 3.

  • Page 102: Software Failure

    • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair. • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference.

  • Page 103: Common Troubleshooting

    11.3.Common Troubleshooting 11.3.1.Common Problems Problem Cause Solution Problems with the Printer The printer The cable between the computer Disconnect and then reconnect does not and the printer is not connected the printer cable. work properly. Check the Windows printer settings to Error in specifying the print port.

  • Page 104: Image Defects

    Too many papers in paper tray. Take the excessive papers out from paper tray; please print with manual The print media is out of the feed tray if special printing medium supported media range. is used to print. There is foreign matter in the paper path. Paper Take the excessive papers out from The feed roller is dirty.
  • Page 105 • The print media does not • Please use the print media meet the usage specifications, within the specification range. for example the media is damp • Clean the paper path. or too rough, or has been used previously. • It is suggested to replace the original toner cartridge.
  • Page 106 • The print media has been loaded • Ensure the correct loading of incorrectly. the print media. • Clean the paper path inside • The paper path of the printer is dirty. the printer. Skewed pages • Ensure the correct loading •...

  • Page 107: Menu Structure

    12.Menu Structure With the help of menu structure of this printer on the panel menu, you may know and set various functions. The steps of printing are as follows: 1) Press "Menu" to enter the menu setting interface. 2) Press "▲" or "▼" to select "Prt Info Rept". 3) Press "OK"...

  • Page 108: Product Specifications

    • Specification values vary slightly from printers with different models with different functions ,and product specifications vary from different countries and regions. • These values are based on the initial data. For more information about the latest specifications,please visit: www.pantum.com. 13.1.Overview of the Specifications Product...
  • Page 109 Microsoft Windows XP/ Windows Vista/ Windows 7/ Windows 8/ Windows 8.1/ Windows 10/ Windows Server 2003/ Windows Server 2008/ Windows Server 2012（32/64 Bit） Mac OS 10.7/10.8/10.9/10.10/10.11 Linux (Ubuntu 12.04/ Ubuntu 14.04) Operating system Versions higher than iOS 6.0 (excluding iOS 6.0) Android 4.4-8.0 USB 2.0（High Speed）...
  • Page 110 Company Name: Magnell Associate, Inc. ( DBA NEWEGG.COM ) Office address:17560 Rowland St. City of Industry, CA 91748 TEL: （626）271-9700 USA Only...

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