Pantum PT16B2B Series User Manual

Monochrome laser multifunction printer
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Pantum PT16B2B/PT16B3B/
PT12B2A/PT12B3A Series
(BM2300/BM1800 Series)
Monochrome Laser Multifunction Printer

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Summary of Contents for Pantum PT16B2B Series

  • Page 1 Pantum PT16B2B/PT16B3B/ PT12B2A/PT12B3A Series (BM2300/BM1800 Series) Monochrome Laser Multifunction Printer...
  • Page 2 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG,Inc. and any use of such marks by Zhuhai Pantum Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners. Wi-Fi Direct, Wi-Fi Protected Setup (WPS), WPA, WPA2, WPA3 and Wi-Fi Protected Access are marks of the Wi-Fi Alliance.
  • Page 3 Using this product to copy, print, scan certain documents or images or make other forms of operations may be prohibited by the local laws. If you are uncertain about the legality of using this product for certain documents or images, you should consult your legal advisor in advance. Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy...
  • Page 4 Safety Warning Please note the following safety warnings before using the printer: Warning There is a high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand may result in an electric shock.
  • Page 5 Precautions Precautions before Using the Printer: 1. Read and understand all instructions; 2. Familiarize yourself with the basic principles associated with operating electrical appliances; 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment;...
  • Page 6 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem;...
  • Page 7 Parliament and of the Council. Radio Equipment directive 2014/53/EU only for products with wireless function. The manufacturer of this product is: Zhuhai Pantum Electronics Co., Ltd., Building 02, 06 and 08, No.888 Shengping Avenue, Pingsha Town, Zhuhai City, Guangdong Province, 519000 PR China.
  • Page 8: Table Of Contents

    Table of Contents 01 Before Using the Printer ......................... 1 Product View ..........................1 Control Panel ..........................3 02 Paper and Print Media ........................5 Paper Specification ........................5 Loading Paper ..........................6 Paper and Manuscript Use Process .................... 7 Scanning With Tablet ......................
  • Page 9 manual duplex copying ...................... 21 ID copy settings .......................... 23 Receipt setting ..........................23 09 Scan ............................... 24 Pull Scan ............................. 24 Windows system scan ......................24 macOS System Scan ......................25 Push Scan ........................... 26 Scan to PC ........................... 26 Scan to E-mail ........................
  • Page 10: Before Using The Printer

    Before Using the Printer Product View Side view (1) BM2300A/BM2300ANW Series BM2300/BM2300W/BM2300NW Series Cover of automatic This is used to remove the paper jammed in scanning document feeder for the ADF. Open the cover of scanner to place the scanned Cover of scanner originals on its glass plate.
  • Page 11 Side view (2) BM2300/BM2300W/BM2300NW Series BM2300A/BM2300ANW Series It is used to place the original document scanned from Glass Platen the flatbed. It is used to place the original document to be scanned Scanning Platform Prevent the printed paper from slipping off. Output Tray Automatic Feed Paper Slide the paper guide to match the width of the paper...
  • Page 12: Control Panel

    Rear View BM2300/BM2300W/BM2300NW Series BM2300A/BM2300ANW Series For connecting product to computer with USB USB Interface cable. For connecting product to network with network Network Interface cable. Power Interface For connecting product to power with power cord. Control Panel Control Panel Overview The layout of the printer control panel is shown below: Control panel with Wi-Fi function Control panel without Wi-Fi function...
  • Page 13 When the WiFi is disconnected: press the WiFi button to enable WiFi hotspot and Bluetooth, and print “wizard page for Wi-Fi connection of mobile equipment” (applicable to Wi-Fi model only). When the WiFi is connected: press the WiFi button to enable Bluetooth Wi-Fi button search (applicable to Wi-Fi model only).
  • Page 14: Paper And Print Media

    Paper and Print Media Paper Specification Plain paper, thick paper, transparent film, carton paper, label paper, Media Type envelope, thin paper A4 A5 A6 JIS B5 ISO B5 B6 Letter Legal Executive Statement Monarch envelope DL envelope C5 envelope C6 envelope NO.10 envelope Japanese Postcard Folio Oficio Media size Big 16k 32k 16k Big 32k ZL Yougata4 Postcard...
  • Page 15: Loading Paper

    Loading Paper The steps are as follows: 1. Open the feeder tray. 2. Slide the automatic feed guides to match both sides of the paper. 3. Raise the output tray to avoid the paper from slipping and falling. 4. Load the paper into the automatic feeder tray with the print-side up. 5.
  • Page 16: Paper And Manuscript Use Process

    • If the paper loaded into the automatic feeder tray at one time exceeds 150 pages, paper will Note: jam or cannot be fed in. • When using the printed paper, please make the side to be printed (the blank side) up. •...
  • Page 17 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. • If the manuscript does not match with any size marker, please align the upper-left corner of Note: the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen.
  • Page 18: Scan With The Automatic Document Feeder (Adf)

    4. Close the scanner cover gently. Note: • Please put the paper or document on the scanner glass after the glue, ink or correction fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. •...
  • Page 19 2. Adjust the document guide till it gets close to the paper stack. Note: • ADF/Document Feeder can hold up to 35 sheets of paper and feeds them sheet by sheet.
  • Page 20: Driver Installation And Uninstallation

    2. Connect the printer to computer via USB cable, then power the printer on. 3. Insert the accompanying installation disk into the computer CD drive, or log in to Pantum official website (www.pantum.com) to download the drive.
  • Page 21: Uninstall Driver

    The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" - "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.
  • Page 22: Wired Network Setup (Applicable To Wired Network Models)

    Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually.
  • Page 23: Wireless Network Setup (Applicable To Wi-Fi Models)

    Wireless network setup (applicable to Wi-Fi models) Based on the model, the printer model with Wi-Fi print function supports two types of wireless network connection: Wi-Fi Station and Wi-Fi Direct. Usually, only one connection is enabled between the computer and the printer at a time. Wi-Fi Station connecting to a wireless device via router 1.
  • Page 24: Setup Methods Of Wireless Network Setup Tools

    Setup methods of wireless network setup tools Take the wireless network setup tool in computer. 1) Windows system: Click the “Start menu” – “All programs” - “Pantum”- Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - "Wireless Network Configuration Tool"...
  • Page 25: Web Server

    Web server You can manage printer setup via the embedded Web server.You can manage printer setup via the embedded Web server. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to.
  • Page 26: Print

    Print Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printerright click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Manual Duplex Collate Reverse Print N-in-1 Poster Print (for Windows system only) Zoom Print Booklet printing Custom Size...
  • Page 27: Duplex Print

    • Note: You can select the 2 x 2 Poster Print in N-in-1 to enable the poster printing function. • You can open the Printing Preferences and click Help button to view the specific function explanation. Duplex Print Ensure that certain amount of paper is loaded into the automatic feeder tray before printing. •...
  • Page 28: Copying

    Copying Copying function Instructions Copying function Multipage Print a multi-page document to a piece of paper. Clone Print several identical images to a piece of paper. Poster Print a one-page original to pieces of paper. Collated copy Collate copies of an original. Common copying Manual dual-side It supports manual duplex copying for originals.
  • Page 29: Multipage

    Multipage With setting on all-in-one feature, a 2- or 4-page document could be copied to one piece of paper. Copying with the ADF and the glass platen are both supported. The multipage includes 3 modes: 1 Two-in-one: 2 Horizontal four-in-one: 3 vertical four-in-one: •...
  • Page 30: Collated Copy

    Collated copy The "Collated Copies" feature supports only copying with the automatic document feeder (ADF). The collated copy includes 2 modes: Startup: Closed: manual duplex copying In case of manual duplex copying of original, choose ADF mode. Steps to use Manual Duplex Original Copying 1.
  • Page 31 4. Paper exited should be with the direction as shown in the figure: 5. After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation). Note: • If the turnover prompt on panel times out, the machine will execute one-sided copying automatically.
  • Page 32: Id Copy Settings

    ID copy settings For better copying effects, you can change the corresponding settings via the “ID Copy Settings” menu. 1. Press “ID Copy” and “Menu” on the control panel to enter the “Menu Settings” interface. 2. Press “OK” button and enter “ID Printing Settings” interface. 3.
  • Page 33: Scan

    Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer. 2. The prompt window is shown as below: 3. Set Scan in the right list. Click "Scan" on the bottom right corner and start scan.
  • Page 34: Macos System Scan

    macOS System Scan ICA Scan Open ICA via "Print and Scan" Operation Steps: 1. After installing the printer driver, click "System Preferences" icon on the bottom left corner of the computer desktop. 2. After the window pops up, click on "Print and Scan". 3.
  • Page 35: Push Scan

    Push Scan This section is mainly to introduce how to scan files to PC, E-mail and FTP with the printer's control panel. Note: • For a single page scanned to PC/E-mail/FTP, you can save it as PDF, TIFF, JPEG or OFD. •...
  • Page 36: Scan To Ftp

    11. If you want to perform a merge scan, place the documents that you want to continue scanning on the glass platen, press the "Start" button and proceed with scanning the second page. (ADFsd can make scan continuously without interruption.) Instructions for settings of group e-mail sending: Set the group name for group e-mail sending by webpage, and set the members, i.e.the receivers, in the group of group email.
  • Page 37: Scan To Smb

    Scan to SMB To use “Scan to SMB” function, you need to create a shared folder on the Windows or Mac computer first. Create a shared folder Windows 7 is taken as example for description of the following steps. 1. Right click the folder under Windows system you want to share, and select Properties. 2.
  • Page 38: Routine Maintenance

    Routine Maintenance Note: • Printer appearance may differ because of different models and functions, so the schematic diagram is only for your reference. Cleaning the Printer Note: • Please use mild detergents. Please clean the printer in accordance with the following steps: 1.
  • Page 39 3. Raise the cover and gently wipe the platen glass with a soft cloth. 4. Raise the scanning platform until it is locked. 5. Open the output bin by the upper right ridge of the concave section.
  • Page 40 6. Remove the laser toner cartridge along the guides. Note: When removing the laser toner cartridge, put the cartridge in a protective bag or wrap it with • thick paper to avoid direct light damaging the photosensitive drum. Warning Some parts of the printer are still hot within a short time after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area as shown in the following picture, so as to avoid burns.
  • Page 41 8. Clean the inside of the printer by using a dry and lint-free cloth to gently wipe the shaded area as shown in the picture below. Note: For ADF machine, you need to regularly clear scraps. Please use a soft cloth to wipe the •...
  • Page 42: Maintenance Of Laser Toner Cartridge

    About laser toner cartridge 1. Use and Maintenance of Laser Toner Cartridge For better print quality, please use the original Pantum laser toner cartridge. • Please store the laser toner cartridge in a dry dark place. • Do not attempt to refill the laser toner cartridge without authorization. Otherwise, the resulting damage is not included in the printer warranty.
  • Page 43: Replace Laser Toner Cartridge

    Replace Laser Toner Cartridge Note: • before replacing the laser toner cartridge, please pay attention to the following: • The laser toner cartridge surface may contain toner. Please remove it carefully to avoid spilling. • Put the removed laser toner cartridge on a piece of paper to avoid the toner from accidently spilling.
  • Page 44 2. Open the output bin by the upper right ridge of the concave section. 3. Remove the exhausted cartridge along the guides. 4. Open the package of a new laser toner cartridge, hold the handle of the cartridge and gently shake around 5 to 6 times, so as to make the toner evenly distributed inside the cartridge.
  • Page 45 5. Remove the protective cover (vacuum-formed cover) from the laser toner cartridge. Insert the laser toner cartridge along the guide rail into the printer. Press it down in the direction of the arrow until you hear a "click" sound to complete the installation. Note:•...
  • Page 46: Troubleshooting

    Troubleshooting Please read this section carefully. It can help you solve common trouble in the printing process. If the problems appeared cannot be solved, please contact Pantum Aftersales Service Center. Clearing Jammed Paper Middle jam Please follow the following steps to clear the jammed paper if you are prompted of a paper jam by the LCD.
  • Page 47 3. Remove the laser toner cartridge along the guides. 4. Gently draw the jammed paper out along the paper output direction. 5. After removing the jammed paper, insert the laser toner cartridge into the printer along the guides until you hear a "click" assuring you that the cartridge is fully inserted.
  • Page 48: A Paper Jam Occurs On The Automatic Document Feeder (Adf)

    6. Neatly put the paper in the tray, and do not carry out the next print until the indicator light resumes print-ready status. A paper jam occurs on the automatic document feeder (ADF) 1. Open the ADF's top cover. 2. Remove the paper jammed from the ADF.
  • Page 49 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block.
  • Page 50: Software Failure

    Software Failure Problem Solution Reinstall the printer driver. The printer icon does not appear in Ensure that the USB interface cable and the power cord are the "Devices and Printers" folder. properly connected. If the failure still exists after restarting the printer, please The printer is in Ready mode but it will reinstall the printer driver.
  • Page 51: Error Message

    Please cancel the current scan job or Scanner is Busy With other scan jobs. wait for the completion of other scan jobs. Please contact Pantum Customer Scan failed Scanner internal failure. Service. If you have selected ADF as the scan source, this message...
  • Page 52: Common Troubleshooting

    Common Troubleshooting Common Problems Type of fault Problem Cause Solution Printing Poor print See details in Image Defects. See details in Image Defects. problems quality Please contact the customer Failed to copy • The scanner is damaged. service center. Problems in •...
  • Page 53 • Please install the printing medium correctly. If a special printing medium is used, enable • The print media has been the multipurpose feed tray loaded incorrectly. mode. Paper feed • The print media is out of the • Please use the print media failure supported media range.
  • Page 54: Image Defects

    Image Defects Problem Cause Solution • The print media does not meet usage • Please properly use the print media specification, such as the media is within the specification range. damp or too rough. • Set the print resolution, concentration, •...
  • Page 55 • Clean the laser toner cartridge or • The internal part of the laser toner replace it with a new one. cartridge is damaged. • Please contact Pantum Customer • The fuser component is damaged. Service to repair and replace the fuser component.
  • Page 56 • Clean the feed channel inside the dirty. printer. Wrinkled paper • The fuser component is damaged. • Please contact Pantum Customer Service to repair and replace the fuser component. • The laser toner cartridge is dirty. • Clean the laser toner cartridge or •...
  • Page 57: Product Specifications

    • Specification values are slightly different for different models of printers with different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.pantum.com. Overview of the Specifications BM2300/BM2300W/BM2300NW Series 396mm*297.5mm*249mm Product Size(W*D*H) BM2300A/BM2300ANW Series: 415mm*327.5mm*293.7mm...
  • Page 58 Microsoft Windows XP/ Windows 7/ Windows 8.1/ Windows 10/ Windows 11/ Windows Server 2012/2016/2019/2022 (32/64 Bit) macOS 10.10/10.11/10.12/10.13/10.14/10.15/11.5/11.6/12.0.1/12.3/12.4/13.2 Operating system Linux Ubuntu 16.04(32/64 Bit)/ Ubuntu 18.04/Ubuntu 20.04/ Ubuntu 21.10/Ubuntu 22.04(64 Bit) iOS 11.0-15.0 Android 6.0-12.0 HarmonyOS 2.0-3.0 Hi-speed USB 2.0 10/100Base-Tx Ethernet(Applicable for network model) Communication interface...
  • Page 59: Print Specifications

    Print Specifications A4 20/22ppm / Letter 21/23ppm Print Speed Print Time of First <7.8 s Page Print Language Copy Specifications 22cpm A4 /23cpm Letter Copy Speed Flatbed <10 s FCOT ADF<12 s Maximum number of continuous 99 pages copies/pages Zoom ratio 25%~400% Other Copy ID copy, Receipt copy, N-up copy, Clone copy, Poster copying, manual...

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