11 Problem Solving
Image Quality Trouble
If the image quality of printed documents is poor, identify the symptom in the following
table to perform the remedy.
If image quality does not improve even after performing the remedy, contact our Customer
Support Center.
Printing is faint.
(smudged, unclear)
Black dots are printed.
Black lines are printed.
224
Symptom
The loaded paper may be damp. Replace the paper with new one.
Reference
The drum cartridge may be deteriorated or damaged. Replace the
drum cartridge with a new one.
Reference
There may be no toner left in the toner cartridge. Replace the toner
cartridge with a new one.
Reference
The drum cartridge may be deteriorated or damaged. Replace the
drum cartridge with a new one.
Reference
The drum cartridge may be deteriorated or damaged. Replace the
drum cartridge with a new one.
Reference
Clean the device interior.
Reference
Remedy
Refer to "Loading Paper" (P.59).
Refer to "Replacing Drum Cartridges" (P.207).
Refer to "Replacing Toner Cartridge" (P.205).
Refer to "Replacing Drum Cartridges" (P.207).
Refer to "Replacing Drum Cartridges" (P.207).
Refer to "Cleaning the Interior (LED Printheads)" (P.210).