Maintenance And Storage; Chapter 4 Troubleshooting - Jimmy HW11 Pro Max Instruction Manual

the brushroll box to dry); Rinse off the dirt attached to the multi-function cleaning brush and place it in the
brushroll box.(Fig 25)
Note: Do not wash floorhead ！

Maintenance and Storage

It is recommended to clean the dirty water tank, filter, brushroll and brushroll window after each use. If there
is any of below situation: ( ① Remove dust cup and find HEPA filter leaks dust;
damaged; ③ The brushroll has serious hair loss,or has strong vibration and abnormal noise during use), it is
recommended to purchase consumables and replace it to avoid machine performance. When not using the
machine for a long time, please keep the machine in a cool and dry place, never in direct sunlight or humid
environment. If you need to pack the machine into a box, be sure to clean the machine and dry the parts to
prevent damage to the machine.

Chapter 4 Troubleshooting

Please check the following points before contacting the after sale service.
Problem
Can not start or stop
during use
Weak suction
Abnormal noise
Spray mouth does
not spray water
12
Possible cause
No or Low battery power
On/off button is not pressed down
Brushroll is entangled
Dirty water tank full
Battery pack not assembled properly
Suction inlet blocked
Battery pack is not in place
Suction inlet blocked
No HEPA assembled
Suction inlet blocked
No HEPA assembled
Clean water tank empty
Water spray button not pressed
② Foam filter severely
Solution
Recharge and use in time
Press down on/off button
Clean brushroll in time
Clean dirty water tank
Reassemble battery pack
Clean suction inlet and filter
Install the battery pack
Clean suction inlet and filter
Assemble HEPA
Clean suction inlet and filter
Assemble HEPA
Fill clean water tank
Press water spray button