Canon TM-355 Online Manual page 648

Have you entered the proper password specified for the Wireless Direct?
Check 5
You can check the password set for the printer by displaying it on the touch screen.
LAN settings
Make sure the printer is not placed too far away from the device.
Check 6
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Make sure 5 devices are already connected.
Check 7
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Connect to a Printer via Wired LAN
Make sure the printer is turned on.
Check 1
Make sure the LAN cable is connected properly.
Check 2
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, redo setup.
• • For Windows:
Perform setup using the Setup CD-ROM or from Setup Guide.
• • For macOS:
Perform setup from Setup Guide.
Cannot Print through Network
Make sure the computer is connected to the wireless router.
Check 1
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
If the printer driver is not installed, install it. (Windows)
Check 2
Install the printer driver using the Setup CD-ROM or install it from Setup Guide.
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