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8.
Troubleshooting
1) Checking for power input issues -
a) Verify if the power source is functioning correctly and ensure that all connections are secure.
b) Verify the circuit breaker.
c) Verify the incoming line cord to the device is accidentally disconnected or if the mains plug is pulled out from the
wall receptacle.
2) Diagnosing overloading issues - Check if the device is being overloaded by too many connected devices or if there is a
problem with the power distribution unit. Please refer to the Overload current specification table.
3) Inspecting for physical damage - Check for any signs of physical damage, such as bent pins, frayed cords, or broken
components.
4) Testing voltage levels - Verify that the voltage levels are within the appropriate range for the specific device and check
for any voltage fluctuations or spikes. Improper mains voltage a to the device may result in fire.
5) Checking for firmware or software issues - Ensure that the firmware or software of the device is up-to-date and
functioning correctly.
6) Investigating environmental factors - Check for any environmental factors that may be affecting the device, such as
extreme temperature or humidity.
7) Replacing a component or subsystem in the device without a trained technician may lead to device malfunctionn.
8) Contacting customer support - If the above troubleshooting methods do not resolve the issue, the user may be advised
to contact customer support for further assistance.
© 2023 AMETEK SurgeX | Technical Support 800-645-9721 | surgex.com
Rated Current
Maximum Current
10A
12A
16A
15A
15A
20A
User Manual
32
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