Using Further Functions - Mitel 6905 SIP User Manual

Activating/answering silent intrusion
Silent intrusion (intrusion without prior notice) is a variation of the intrusion
function and is primarily used in call centres.
Another user can connect to your active call and listen to the conversation
without you or your call party noticing. Unlike with intrusion, there is neither
a display nor a sound signal to indicate use of the function.
You cannot reject silent intrusion (but you can block it; see the chapter
"Protecting yourself against calls", page 79). The microphone of the third
user remains off. The third user can, however, enter the conversation at
any point by enabling his or her microphone or pressing the intrusion func-
tion key.
You must save this function to a configurable key using Self Service Portal
(see the chapter "Configuring or deleting a key assignment", page 85).
Notes: • Silent intrusion must be enabled in the communication system.
• Your system administrator must grant you silent intrusion rights.
• Silent intrusion may infringe on your national data protection provisions
or be permitted only under certain circumstances. If you intend to use
this function, you should therefore notify your call party in advance.
Activating silent intrusion (the users are talking):
1. Press the function key for
2. Enter the call number of the user you want as per the key configuration.
The function is activated.
If the user has blocked intrusion, connection set up will be cancelled.
Answering silent intrusion:
There are neither display nor sound signals on your phone to indicate silent
intrusion.

Using further functions

This section explains some more convenient features provided by
your phone. All functions you can save under a configurable key can
be found in chapter "Overview of available functions", page 53.
Mitel 6905 SIP / Mitel 6910 SIP
Version 1.0/ – R7.0 – 12.2021
Silent intrusion.
Phoning
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