Mitel 6920 SIP Manual
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Mitel 6920 SIP Manual

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MIVOICE OFFICE 400
MITEL 6920 SIP
USER GUIDE
eud-1763_en / 1.0 – R5.0 HF1 – 08.2017

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Summary of Contents for Mitel 6920 SIP

  • Page 1 MIVOICE OFFICE 400 MITEL 6920 SIP USER GUIDE eud-1763_en / 1.0 – R5.0 HF1 – 08.2017...
  • Page 2 The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affili- ates and subsidiaries assume no responsibility for any errors or omissions in this docu- ment.

  • Page 3: Welcome

    Mitel eDocs. This user's guide is relevant only for Mitel SIP phones con- nected to a MiVoice Office 400 communication system. Other user’s guides are available for operation on other communication systems or for direct operation via a SIP provider.

  • Page 4: Safety Information

    Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 5: Document Information

    • Valid as of: MiVoice Office 400 R5.0 HF1 • Document date: 08.2017 • In PDF Viewer, click on this link to download the latest version of this document: https://pbxweb.aastra.com/doc_finder/DocFinder/eud- 1763_en.pdf?get&DNR=eud-1763 or find the document on: Mitel eDocs. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 6: Table Of Contents

    About Mitel ........
  • Page 7 Index ..........108 Mitel 6920 SIP...

  • Page 8: Information As To The Mivoice Office 400 Communication System

    • An announcement will be indicated on all phones which support announcements. • Fast Take (*88) allows you to take an active connection from one phone or an incoming call to another phone on one of your phones. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 9 Refer to the Self Service Portal online help for further information on a specific topic. Contact your system administrator to access to the Self Service Portal. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 10: Keys, Display, And Menu Guidance

    Accessory support ......22 Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 11: Key Designations And Sockets

    The following figure shows the keys on the phone. T1...T20 S1...S18 Mitel 6920 SIP Phone The following table describes the keys on the Mitel 6920 SIP phone with regard to the figure:. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 12 • Activating/deactivating open listening Loudspeaker/headset • Activating/deactivating handset microphone key with LED • Activating/deactivating headset microphone Hash key Entering # or special characters Alphanumeric keys (A-Z, Entering characters and digits a-z, 0-9) Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 13 • GigE dual connection for PC and LAN • Connection for headset • Connection for Power over Ethernet (PoE), class 2 • Connection for wall mounting • Connection for magnetic keyboard Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 14: Display Symbols

    Headset connected Unconditional call forwarding activated Do not disturb (if busy) Call recording activated Presence state: Available (default) Presence state: Meeting Presence state: Absent Presence state: Busy Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 15 Active conference More keys available Voice message unread Voice message retrieved Voice Mail mode: Recording allowed Voice Mail mode: Recording not allowed Presence state Available (default) Meeting Absent Busy Not available Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 16 Option key Language Time and Date Directory Lock Status Audio Display Live Dialpad Restart Note: Settings under the menu item Advanced are protected by a password and reserved for your system administrator. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 17: Operating Your Phone

    A menu can have several sub-menus. Press the softkey or selection key or navigation key (down or right) to access the sub-menu or the selection of available editing options or to carry out an action. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 18 A busy lamp field can only be saved on function keys T1 to T20.You can also configure busy lamp field on the keys of Mitel M695 expansion key module. The key configuration is not made directly on the phone.
  • Page 19 Function key configuration (default key setting) - Overview The Mitel 6920 SIP phone on the MiVoice Office 400 com- munication system are delivered with the default function key configurations summarized in the following table. Note that your system administrator might change the default configuration and your phone configuration might therefore differ from the default configuration.

  • Page 20: Entering Text

    Correcting entries: To delete an incorrect character, use Backspace softkey. Confirming entries: To confirm an entry or selection, use Select softkey. Note that the actual character selection depends on the lan- guage selected. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 21 If your system administrator selected the call list display type Picture ID (see chapter "Edit- ing options for the call list", page 68), the LED lights up only when you press the call list key. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 22: Accessory Support

    Connecting programmable key modules to your phone gives you additional, freely configurable keys. You can con- nect up to three Mitel M695 PKMs next to each other on the right of the phone. The Mitel M695 PKM has the following properties: •...
  • Page 23 Call up the desired level. 2, 3 Mitel Wireless LAN Adapter The Mitel Wireless LAN Adapter is a wireless bridge that can add wireless connectivity functionality to your Mitel 6920 SIP phone. It allows your Ethernet-enabled phone to join a secure, high-speed network. It is software transparent, that is, to use the adapter, no changes to driv- ers, management tools, or applications are needed.
  • Page 24 Following are the main features of the Mitel Wireless LAN Adapter: • Adds robust, secure wireless capabilities to Ethernet devices: The Mitel Wireless LAN Adapter enables any Ethernet device to become an 802.11a/b/g/n dual band wireless network device, so that the device can be oper- ational anywhere in your facility.
  • Page 25 Notes: • Mitel K680 settings in the menu are only available if a Mitel K680 is connected. • The Mitel K680 is a local module and is not controlled via the MiVoice Office 400 communication system. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 26 Pressing a letter on Mitel K680: Press any letter. ➔ Directory Lookup is now activated. Pressing digits on Mitel K680: Press any digit. ➔ Call preparation is now activated. Activating/deactivating Directory Lookup with Mitel K680: Press the Option key. Scroll to Phone book and press the selection key.
  • Page 27 Mitel K680 QWERTZ ° § & “ ß ¨ € ¨ ¨ ‘ > < μ Tab key Caps lock Shift key Navigation keys Space key Alt key Enter key Del (backspace) Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 28 € μ Verr ù > § < Tab key Caps lock Shift key Navigation keys Space key Alt key Enter key Del (backspace) Note: To enter numbers, press Shift + Number. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 29: Phoning

    Line key on a key telephone ..... . 73 Using functions with Mitel OpenCount....75 Mitel 6920 SIP eud-1763/1.0 –...

  • Page 30: Making Calls

    If you merely replace the handset, the phone switches to the hands-free mode. Ending a call: Place the handset on its cradle, or, press the End Call softkey, or press the End key. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 31 Automatic hands-free is only activated when you are receiving an announcement. Automatic hands-free is always activated. Your phone signals an incoming call with two short signal tones and then switches to hands-free mode automatically. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 32: Muting The Microphone

    Switching the microphone on and off during a call: Activate: Press Microphone key. Deactivate: Press the Microphone key once again. ➔ Microphone is activated/deactivated, the LED on the Microphone key flashes/does not flash. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 33: Using A Headset

    The number is not dialed until you go off-hook, for example by picking up the handset. Dialling with the phone number: Pick up the handset or press the Dial softkey. Press the digit keys of the phone number. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 34 If the contact has multiple phone numbers defined, press the navigation key to navigate to the required number. Press the Dial softkey or the Select button or the Loudspeaker/Headset button, or pick up the handset to dial the contact’s phone number. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 35 An individual call list contains a maximum of 30 entries. More information on call lists can be found in chapter "Editing options for the call list", page 68. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 36 A list of the most recent dialed numbers (including the presence status of the contact) is displayed. Use the up and down navigation keys to scroll through the entries and select the user you want. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 37 (two top softkeys configured as line keys) with LED. Your system administrator can set up to seven additional line keys (nine in total). The actual number of line keys depends on the system configura- Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 38 The phone number is dialed. The LED on the line key lights up. Activating another Mitel phone for making calls You want to make a call on another Mitel phone using your personal set- tings, for example on a colleague’s phone or in a meeting room.
  • Page 39 If the user declines the call request or if the function call waiting cannot be exe- cuted, the connection is separated (busy tone) or the call is redirected to a pre- defined phone, depending on the system configuration. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 40: Using Functions Before/While In A Call

    If the called party does not answer, you can also request a callback. The user then obtains a message indicating your call- back request on his display. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 41: To Answer The Callback Request

    You cannot delete a callback request. Hide number You do not want your call number to appear on the terminal display of a called party in the public network. The following options are available here: Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 42 LED of the line key flashes. Take back the call party on hold: Press the Hold key, the flashing line key or the Pick up softkey. ➔ The call is active again. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 43 Enter the call number of the enquiry partner and press the Dial softkey. ➔ Enquiry call party is called; first call partner is put on hold. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 44 Terminating a call: Press the Drop softkey or the End key. Recommence conversation with the first call party: Press the Pick up softkey or the flashing line key. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 45: Making A Conference Call

    Call transfer without Without talking to the second call party, you transfer the prior notice call to them by hanging up the handset immediately after dialling the call number. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 46 Requirements: You are using the one number user concept (see chapter "One number user concept", page 8). You must save this function to a configurable key using Self Service Portal (see chapter "Configuring or deleting a key assignment", page 91). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 47 • You cannot block an emergency announcement. • An emergency announcement may only be executed using function codes. You will find a list of all function codes in the user's guide “Fea- tures Overview Mitel 415/430/470” on the Mitel DocFinder.

  • Page 48: Receiving An Announcement

    • You cannot block an emergency announcement. Announcement to a group: • The announcement will only be received by phones which both have authorisation to receive announcements and are not in use. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 49: Recording A Call

    Recording restarts automatically once the call connection with the enquiry call party is set up and/or once the call connection with the first correspondent is restored. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 50 This function must be saved to a function key over the Self Service Portal (see chapter "Configuring or deleting a key assignment", page 91). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 51: Activating Do Not Disturb

    ➔ The function is activated/deactivated, is displayed on the status bar and the LED on the function key lights up/does not light up. Your callers hear the busy tone. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 52 Another user can connect to your active call and listen to the conversation without you or your call party noticing. Unlike with intrusion, there is neither a display nor a sound signal to indicate use of the function. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 53: Using Further Functions

    Your system administrator set up multiple phones with the same phone number in the one number user concept for you (see chapter"One number user concept", page 8). The system administrator has also assigned you Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 54 You can also store your individual call routing profiles over the Self Service Portal on a function key and quickly activate or deactivate your desired call routing profile by simply pressing that key. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 55 PIN, see chapter "Changing the PIN", page 83). You must save this function to a configurable key using Self Service Portal (see chapter "Configuring or deleting a key assignment", page 91). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 56 3. Confirm the security prompt with the softkey. Note: Use the following function codes (see also Features Overview Mitel 415/430/470 user guide on the Mitel DocFinder), to activate or deactivate the phone lock for all phones within the one number user concept (see "One num- ber user concept", page 8):...

  • Page 57: Free Seating

    • After certain time after log in (e.g. six hours and 30 minutes). • At a certain time (e.g. 6:30 p.m.) Notes: • If no user is currently logged in a free seating phone, possibly only emergency calls are allowed. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 58 Alarm cancellation delay: Your system administrator can set a delay (1- 60 seconds, depending on the Mitel system phone). During this delay the user can enter another call number in order not to trigger a call on the hot- line destination number.

  • Page 59: Overview Of Available Functions

    Self Service Portal (see chapter "MiVoice Office 400 Self Service Portal", page 9). • You will find a list of all function codes in the user's guide “Features Overview Mitel 415/430/470” on the Mitel DocFinder. Please note than function codes can only be used as prefix dialling on your phone.
  • Page 60 When this function is on, the phone only rings once. For further information, please see "Activating dis- creet ring", page 50. Do not disturb (busy) Your phone does not ring and is set to busy for on/off incoming calls. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 61 Phone book: Local Access to your local phone book. Contacts in the local phone book are stored on the phone only (see chapter "Phone book management", page 86). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 62 Access to the MiVoice Office 400 system menu. Take (pick up own call) Transfer a call from your phone to another phone under the one number user concept (see chapter "Take (pick up own call)", page 46). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 63: Organising Absences From The Desk

    It also tells you directly whether the user you want is reachable or absent without you having to call him. The information details depend on the type of telephone. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 64 Press the function key for Menu. Scroll to Presence and press the Select softkey. Select the presence profile you want and press the Activate softkey. ➔ The presence profile is activated. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 65: Absence Information

    "Configuring presence profile", page 88. Note: If your Outlook calendar is not synchronised through Mitel Open Interfaces Platform (OIP) with your communication server, you have to manually enter and delete the time and date.
  • Page 66 • Only one call forwarding variant at a time is possible. Menu Description Call forwarding off No CFU is carried out. Always (CFU) Incoming calls are automatically forwarded to another destination (Call Forwarding Unconditional). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 67 Select softkey. Enter the forwarding destination call number and confirm with the Select softkey. ➔ The call forwarding is activated. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 68: Operating Call Lists And Voice Messages

    30 entries each. Once the list is full, the oldest entry on the list will be deleted. Missed calls are signalled on the display; the message LED of the call list key is red. The following options are available for further editing of the entries: Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 69 The call number of the user is dialed. Once the call has been successfully connected, the user is deleted from the unanswered call list. Calling up detailed information on an entry: Select the entry you want and press the Detail softkey. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 70 • Depending on the system configuration your system administrator can specify that you are notified by e-mail whenever you receive a new voice message (with the voice message attached). Contact your system administrator for more information. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 71: Organisation Within The Team (Busy Lamp Field)

    3. If you wish to keep a copy of the voice message, answer the question with the softkey. Organisation within the team (busy lamp field) This section explains the different options provided by your phone to communicate in a team. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 72 • A busy lamp field can be saved only on function keys T1 to T20 and on the Mitel M695 expansion module. • The Mitel M695 expansion module does not show image icons; it shows only icons with the initial letters.

  • Page 73: Line Key On A Key Telephone

    KT line key, your system administrator will also set up a personal line on which you can make your personal calls. All other function keys retain their function. You can assign up to nine priority levels to your line keys. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 74 Phoning KT lines are only possible on function keys T1 to T20. You can also config- ure KT lines on the keys of Mitel M695 expansion key module. Answering a call on the KT line key You are being called on one or more KT line keys. The KT line key(s) flash quickly.

  • Page 75: Using Functions With Mitel Opencount

    Office 400 communication system and enables the logging, the administration, and the analysis of all call and connection data. If a Mitel OpenCount is integrated into your MiVoice Office 400 com- munication system, the following additional feature is also available on your phone.

  • Page 76: Personalizing Your Phone

    Configuring keys ......90 Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 77: Configuring The Display

    Set the desired mode using the horizontal navigation key and confirm with the Save softkey. Setting the duration for the screen saver: Enter the desired time in seconds in the input field and confirm with the Save softkey. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 78: Configuring The Audio Properties

    Setting the ringing properties You want to change the way in which your phone rings. Available settings: Ring tones Description Ring tonesRing tone mode • Ring tone 1...15 Selection of available ring melodies. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 79 (default) hands-free system. • Press the loudspeaker/headset key when in handset mode to switch to hands-free mode. • Pick up the handset when in hands-free mode to switch to handset mode. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 80 • To find out how to make phone calls with the headset, refer to "Using a headset", page 33. • More information on the function Automatic hands-free can be found in chapter "Using your phone in hands-free mode", page 31. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 81: Configuring General Phone Settings

    If your desired language is available, but is not displayed or displayed only in parts, you have to restart your phone (see chapter "Restart phone", page 84). Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 82 As system administrator or technician, you can make global settings for the time and date for all Mitel SIP phones in the MiVoice Office 400 com- munication system. If no NTP time server is entered in the communication system, then you can also make these settings over the phone.

  • Page 83: Changing The Pin

    PIN. The PIN on your phone is changed using the Self Service Portal only. For more information about the Self Ser- vice Portal, please refer to "MiVoice Office 400 Self Service Portal", page 9. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 84: Restart Phone

    Settings are displayed. Restart phone You want to restart your phone. You have to restart your phone after the following actions: • Installing a new language package. • Updating the newly selected language. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 85: Protecting Yourself Against Calls

    • Call waiting • Intrusion • Call forwarding • Announcement • Fast take • Remote control Your system administrator can set the MiVoice Office 400 communication system to ignoring this call waiting block. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 86: Phone Book Management

    The local phone book is not supported by the MiVoice Office 400 commu- nication system. This implies that contacts saved in this local phone book are only available on your Mitel SIP phone. The search function in the sys- tem phone book (quickdial and dialling by name) does not search in the local phone book.

  • Page 87: Configuring Voice Mail

    (see chapter "Configuring keys", page 90), or the Self Service Portal (see chapter "MiVoice Office 400 Self Service Portal", page 9). Learn about options for editing voice messages in chapter "Editing options for voice messages", page 70. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 88: Configuring Presence Profile

    This may be a call forwarding to a voice mail and/or a prede- fined personal call routing. For each of these presence profiles you can make the following settings: Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 89 This setting is not available in the Available presence profile. More information can be found under "Absence information", page 65. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 90: Configuring Keys

    This section explains how to assign call numbers, functions and busy lamp fields to a key. Available keys You can select the following keys for configuration purposes: Description Softkey You can store call numbers or functions on a softkey. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 91 Service Portal. Configuring or deleting a key assignment You want to configure a configurable key with a call number, function or busy lamp field, or you want to delete the key configuration. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 92 A key that you have configured locally on your phone cannot be displayed or overwritten over the Self Service Portal. Therefore, always configure your keys via the Self Service Portal of the MiVoice Office 400 communica- tion server. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 93: Product And Safety Information, Legal Information

    Safety information ......94 About Mitel ........94 Product information .

  • Page 94: Safety Information

    With more than US$1 billion in combined annual revenue, 60 million customers world- wide, and #1 market share in Western Europe, Mitel is a clear market leader in business communications. For more information, go to www.mitel.com.

  • Page 95: User Information

    This product may integrate programs, licensed to Mitel by third party suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are...

  • Page 96: Data Protection

    The MiVoice Office 400 communication solution comprises features which allow calls to be monitored and recorded without the call parties noticing. Please note that these features can only be used in compliance with national data protection provisions. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...

  • Page 97: Limited Warranties

    Mitel's authorized, written functional specification relating to such products during a one (1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Mitel shall, at its option, and as the exclusive remedy, either repair or replace the product at no charge, if returned within the Warranty Period.
  • Page 98 Product and safety information, legal information Exclusions Mitel does not warrant its products to be compatible with the equipment of any particular telephone company. This warranty does not extend to dam- age to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the product is in your possession.
  • Page 99 (1) year period from the date of original purchase ("Warranty Period"). If there is a defect or malfunction, Mitel shall, at its option, and as the exclusive remedy under this limited warranty, either repair or replace the product at no charge, if returned within the warranty period.
  • Page 100 Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 101 Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 102: Regulatory Notices

    Regulatory notices For EU and Switzerland CE conformity Mitel Schweiz AG hereby declares that the MiVoice Office 400 products • conform to the basic requirements and other relevant stipulations of EMC (2014/30/EU) and LVD (2014/35/EU) directives. • are manufactured in conformity with RoHS according to Directive 2011/65/EU.
  • Page 103 There are no user serviceable parts within this equipment. Refer all servic- ing to a MITEL authorized repair facility or to MITEL Incorporated. If you require a MITEL return authorization number, or information on obtaining service or repairs, please contact MITEL at the following telephone num-...
  • Page 104 However, there is no guar- antee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television recep- Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 105 Users should ensure for their own protection that the electrical ground con- nections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Mitel 6920 SIP eud-1763/1.0 – R5.0 HF1 – 08.2017...
  • Page 106 The Ringer Equivalence Number is 0.1. There are no user serviceable parts within this equipment. Refer all servic- ing to a MITEL authorized repair facility or to MITEL Corporation. If you require a MITEL return authorization number, or information on obtaining...
  • Page 107 México, D.F. - CP 05120 Supply Voltage: 110-240 VAC Frequency: 50-60 Hz Current consumption maximum: • Mitel 415/430: 1.5 A • Mitel 470: 2.2 A For New Zealand customers General Warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.

  • Page 108: Index

    Call properties ..... 78 About Mitel ..... . . 94 Call routing: Absence information, setting .
  • Page 109 – selection ..... . . 90 – Mitel M680 ..... . 22 KT line: –...
  • Page 110 Microphone, muting ....32 Recording: Mitel K680 ......25 –...
  • Page 111 – playing ......70 Volume, adjusting ....78 Mitel 6920 SIP eud-1763/0.1 DRAFT – R5.0 HF1 – 08.2017...
  • Page 112 © Copyright 2017 Mitel Networks Corporation. All Rights Reserved. The Mitel word and logo are trade- marks of Mitel Networks Corporation. mitel.com Any reference to third party trademarks are for reference only and Mitel makes no representation of ownership of these marks.

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