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Van Raam
Guldenweg 23
7051 HT Varsseveld, The Netherlands
+31 (0)315 – 25 73 70
info@vanraam.com
www.vanraam.com
User manual
Maxi
Midi
Version 25.04

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Summary of Contents for Van Raam Maxi

  • Page 1 User manual Maxi Midi Van Raam Guldenweg 23 7051 HT Varsseveld, The Netherlands +31 (0)315 – 25 73 70 Version 25.04 info@vanraam.com www.vanraam.com...
  • Page 2: Table Of Contents

    Safety measures............................. 6 Adjustment of the tricycle ........................... 8 Before the first use ............................10 Electro system Silent ..........................16 Van Raam e-bike app ..........................29 Accessories..............................30 Technical specifications ..........................36 Maintenance and adjustments to be done by owner ............... 37 Repairs and maintenance to be done by dealer .................
  • Page 3: Manufacturer Contact Details

    Conformity UK (UKCA) Van Raam Mobility B.V. as manufacturer declares that the Midi & Maxi as described in this user manual, is manufactured in accordance with the "Essential Requirements of Medical Devices Regulation 2002" (UK MDR 2002 Class 1 Medical Devices). The tricycle supplied with the Silent electrical system also complies with the "Machinery (Safety) Directive SI...
  • Page 4: Introduction

    Introduction This user manual provides important and necessary information about the use of your tricycle. We ask you to read this manual thoroughly before using the tricycle. Always follow the instructions as provided in this user manual and keep the manual carefully.
  • Page 5: Indication

    Indication Children or adults who cannot use tricycles or vehicles due to their handicap, are able to ride these tricycles. The tricycles can be used by children or adults with neuro-muscular disorders such as paralysis of the brain and muscular dystrophy. This also applies to people suffering from co-ordination problems, loss of balance and limited natural movements.
  • Page 6: Safety Measures

    Safety measures Ensure the tricycle is in good condition each time before using it. Check before • each ride that the brakes are in order. Check the lighting and make sure there is enough tyre pressure. Regularly check if the wheels, the handlebars and the saddle are properly fixed •...
  • Page 7 Practice the reverse function! Please be careful not to switch on the reverse • function of the electric motor inadvertently. Extra attention is essential if a child is using the tricycle! Never leave a child alone with the tricycle without supervision! •...
  • Page 8: Adjustment Of The Tricycle

    Take care that fingers and limbs do not get trapped while adjusting the tricycle. Saddle height (Midi & Maxi) When the cyclist is sitting on the tricycle and can put a foot on the pedal in the lowest position, the saddle height is correct.
  • Page 9 Handlebars height (Midi & Maxi) The height of the handlebars affects the comfort of the ride. It determines the pressure on the hands and the position of the back. You decide the most comfortable position yourself with some practice. To adjust the handlebars: Slightly loosen the screw by using an Allen key.
  • Page 10: Before The First Use

    Before the first use Parking brake Always use the parking brake if you park the tricycle and leave it behind. Block the tricycle with the hydro brake when passengers are getting on and off. To operate the parking brake, squeeze the left brake [A] and secure the brake with the lever [B].
  • Page 11 Manually operated headlight (Midi & Maxi) The headlight has a button with three different modes: ON – ON [50%] – OFF Adjust the angle of the headlight to its correct position, when the centre of the light beam is about 10 metres in front of the bicycle.
  • Page 12 Manually operated rear light (Midi & Maxi) The rear light has three options which you can choose by pressing the button repeatedly: On- Auto-Off. 1x = ON 2x = AUTO 3x = OFF The setting is as follows: Press 1x: light is on...
  • Page 13 Centrally Operated Lighting The bike has been equipped with centrally operated lighting, with the lighting being connected to the electric system. The lighting will turn on automatically when the electric system is activated. Adjust the angle of the headlight, so that the centre of the light beam is aimed about ten metres in front of the bike.
  • Page 14 Check before every ride: The brakes (including the parking brakes) • The tyre pressure (recommended: 3 bar) • The lights • That all parts are fitted properly • That the battery is adequately charged (depends on options) • Contact your dealer and stop using your tricycle as soon as you observe irregularities during the check! As with all mechanical parts, the tricycle is subject to wear tear and high loading.
  • Page 15 High speeds in the bends, driving on rough ground, and sharp bends can lead to the tricycle falling over! Extra attention is essential if a child is using the tricycle or a person with limited powers of perception is using the tricycle! Before a child or an adult with limited powers of perception rides the tricycle independently for the first time, they should practice first under your supervision (or under the supervision of others).
  • Page 16: Electro System Silent

    Electro system Silent Item number: -2195 The Silent electric system is the pedal assist system of Van Raam and consists of 5 components: display, button unit, battery, motor and bottom bracket. How the first 3 parts are used is explained in this user manual.
  • Page 17 Information screen After the electrical system is powered up, the information screen is displayed. This screen displays real-time cycling information. The information screen will only work if you have switched on the electrical system. (a) Bluetooth connection (b) Reverse function of (thumb) throttle activated (c) Notification field (d) Bicycle lights (e) Speed indicator...
  • Page 18 Screen modes The screen mode (i) can be set by using the mode button (3) You can switch between the following 3 screen modes while cycling. Radius of action [RANGE] (default display) This is the number of kilometres that can still be cycled with the remaining battery capacity in the active assistance mode.
  • Page 19 Notifications Several symbols can be displayed in the information screen. The symbols are explained below. More information on the notifications can be found in the chapter “Possible Faults”. The bicycle lights are activated A Bluetooth connection is active No communications with the battery Reverse function of (thumb) throttle is activated The temperature of the controller is too high Voltage is too high...
  • Page 20 A support mode is a set of settings which sets the level of assistance. By loading a different mode, the level of assistance for all assistance modes can be adjusted. Modes can be changed by the dealer or through the Van Raam app. Version 25.04...
  • Page 21 Charging the Battery Follow these steps to remove and charge the bicycle battery: Unlock the battery by turning the key a quarter turn. Press the lock button. Slide the battery a few centimetres from the sled. You can now lift the battery off, using two hands if necessary.
  • Page 22 Charger: LED indication Status Green Standby / battery full Charging Red, blinking Safety: Polarity inversion; Short; Over temperature; Over power; Over voltage It is better for the battery if it is charged regularly, rather than wait until it is completely drained. Never leave the bike with a drained battery! Ensure that the battery is always pushed straight into the holder.
  • Page 23 Thumb throttle The bike can be equipped with a thumb throttle. The thumb throttle is mounted next to the handlebar and can be operated with the thumb. When the throttle is operated, the bike will start riding up to a maximum speed of 6 km/h without the need to pedal along. The switch on the thumb throttle can be used to switch between forward and reverse riding.
  • Page 24 Only use the charger when the ambient temperature is between 0 °C and 35 °C. It is better for the battery to be charged periodically instead of waiting until it is completely empty. Battery indicator lights On the battery pack there is an LED indicator to check the battery charge status.
  • Page 25 The housing of the battery and the charger must not be opened. In case of any • problems, please consult your dealer. A Van Raam battery is not allowed nor is it possible to recondition the battery due to • safety reasons and incorrect functioning of the electrical system.
  • Page 26 Keep in mind that the bike provides less assistance at lower temperatures (0ºC and below) and that the battery will drain more quickly. It also takes longer to charge at low temperatures. Every battery drains over time. This process is called "self-discharge". A battery that is empty and not charged can undergo a deep discharge caused by self-discharge and become faulty as a result.
  • Page 27 Faults table Fault symbol/ code Description Consequence/ course of action All assistance modes are Temperature System does provide assistance, flashing controller too high motor power is reduced. Thermometer (symbol) + Temperature System does not provide all assistance modes are controller too high assistance, let the controller cool flashing.
  • Page 28 Charging and maintenance of the battery pack Important safety warning: Charger safety precautions Only charge Van Raam Li-Ion batteries with the supplied charger. Only connect the • charger to a suitable wall socket (220-240 Volt AC 50-60 Hz). When the charger is not in use, disconnect it from the power outlet and the power plug from the battery.
  • Page 29: Van Raam E-Bike App

    Van Raam e-bike app The Van Raam bicycle app is a free smartphone app that you can use while cycling on your electric Van Raam bicycle. The Van Raam e-bike app can be downloaded free of charge from the Google Play Store or Apple App Store.
  • Page 30: Accessories

    Accessories Depending on your order, you can use the accessories as described below. Extra accessories are available at your dealer. Push bar (Midi) To fit the push bar: Loosen the screw by using an Allen key. Slide the push bar in the tube up to the stop.
  • Page 31 Foot support When using the foot support, you can fix your foot by sliding the two straps [A] in the quick releases [B]. The quick release can be unlocked by pulling the lip to the rear. Now the strap can be pulled out. You can cut the straps to size.
  • Page 32 The small foot support (Fix20) is suitable for shoe sizes 22 up to size 36. The width of the range of this foot support is min. 6,5 cm to max. 9 cm. The large foot support (Fix25) is suitable from shoe size 37 up to size 48. The width of the range of this foot support is min.
  • Page 33 Dividable frame The tricycle can be divided into two parts. To divide the frame: Use the parking brake. Remove the grip from the handlebars. Push the pellets of the small spring [A] so that the grip can be removed from the handlebars. (Electrical only) Disconnect the Velcro band so that you can reach the connectors.
  • Page 34 Back support Fit the back support under the saddle with the hexagon socket [A]. First adjust the right depth, by loosening four nuts [B], putting the back support in the right position and then tighten the nuts again. Then adjust the right height by loosening the two nuts [C], sliding the support in the correct position and then tighten the nuts again.
  • Page 35 Flashing light system To use the flashing lights press the switch [A] to the left or right. To turn off the indicators, move the switch to the centre position. The lights work on a battery. To replace the batteries, turn the screw on the cap and take the orange cap [B] away.
  • Page 36: Technical Specifications

    Technical specifications Midi Maxi Length of inner leg (cm) 66-80 80-95 Frame height (cm) Length (cm) Width (cm) Height (cm) Weight (kg) appr. 27 appr. 29 Boarding height(cm) Front wheel 20“ 22“ Back wheel 22“ 24“ Max. load luggage rack/ basket (kg) Max.
  • Page 37: Maintenance And Adjustments To Be Done By Owner

    Maintenance and adjustments to be done by owner Below you can find the instructions for maintenance and adjustments that you can do yourself on a regular basis, which will keep your tricycle in top condition. Cleaning The frame of the tricycle can be cleaned with a damp cloth. For areas that are dirtier you can use a mild detergent.
  • Page 38: Repairs And Maintenance To Be Done By Dealer

    If you still decide you want to replace components yourself, you are responsible for damage or harm due to incorrectly fitted components. Only use original Van Raam spare parts, which you can buy at you dealer. If requested the dealer will make the necessary information on repair and maintenance available.
  • Page 39: Adjustments To Be Done By Dealer

    The chain should not be too tight. It should hang loose. Without effort you should be able to move the chain up and down, half a centimetre approximately. Adjusting chain tension (Midi & Maxi) To keep the chain tension correct, a special tensioning wheel is fitted on to the tricycle, as an integrated chain tensioner.
  • Page 40: Disposal

    Do you use the Van Raam E-Bike App and have you linked your bike and battery to the app? Make sure you disconnect the bike and battery from the app when transferring/selling.
  • Page 41: Guarantee

    Van Raam parts without permission of Van Raam. The original CE certification will become null and void if modifications are done by third parties. The absence of the certification can lead to problems in insuring your bike, and for any loss or incurred.
  • Page 42: Frame Number

    The frame number is printed on the sticker. This sticker is located on the frame, see the images below. Example sticker: Position sticker Midi & Maxi: Midi Maxi On the back of the saddle On the back of the saddle Version 25.04...
  • Page 43: Maintenance Recommendation

    A Van Raam bike often is subject to extensive use and must perform in all weather conditions. By correctly maintaining the bike, the lifecycle can be extended greatly. This maintenance can be done by a Van Raam dealer. In most cases, you can do the monthly and annual inspection yourself.
  • Page 44 Service moment 15-30 minutes Among them: Check tyres and inflate • Check the spoke tension • Check the chain tension and grease • Tighten any bolts and nuts if needed • Check all brake cables and brake calipers • Check the gears •...
  • Page 45: Service Plan

    Service plan Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Service moment Yes/No Date: Dealer: Mechanic: Remarks: ………………………………………………………………………………………………………………………………………… …………..…………………………………………………………………………………………………………………………… ………………………..……………………………………………………………………………………………………………… ……………………………………..………………………………………………………………………………………………… Version 25.04 45/51...
  • Page 46 Annual inspection Date Dealer Mechanic Remarks Version 25.04 46/51...
  • Page 47 Here you have space to take notes or write down the maintenance on your bike: Version 25.04 47/51...
  • Page 48 Here you have space to take notes or write down the maintenance on your bike: Version 25.04 48/51...
  • Page 49 Here you have space to take notes or write down the maintenance on your bike: Version 25.04 49/51...
  • Page 50 Here you have space to take notes or write down the maintenance on your bike: Version 25.04 50/51...
  • Page 51: Delivery And Service Form

    Congratulations on your purchase of your Van Raam tricycle. This bike is produced with utmost care. To guarantee the quality as much as possible Van Raam produces the cycles according to the ISO 9001:2015 quality standards. Van Raam has been certified by DNV GL Business Assurance B.V.

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Midi

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