❽ Troubleshooting; I Appliance Behaviour - Zodiac eXO iQ Series Instructions For Installation And Use Manual

Salt water chlorinator, ph/redox regulation
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❽ Troubleshooti ng
• Before you contact your retailer, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem conti nues, contact your retailer.
: Acti ons to be performed by a qualifi ed technician only

8.1 I Appliance behaviour

Informati on messages can be deleted by pressing
Some messages require human interventi on and cannot be deleted.
8.1.1 Appliance WITHOUT pH Link module or Dual Link module
Message
"NO FLOW"
• Filter pump failure.
"CHECK PUMP"
• The fi lter and/or skimmer(s) are dirty.
("INFO" indicator
• By-pass valve(s) closed.
lit during the
• Disconnecti on or failure of the fl ow
producti on ti mers)
switch.
• Poor connecti on of the power supply
cord from the cell to the cell or inside the
appliance.
"PROD. ERROR"
• The cell plates are worn, scaled up or
("INFO" indicator
broken.
fl ashing)
• Internal electronic problem in the
control box following an external electric
incident.
• For models with a temperature sensor,
this error can be caused by low water
conducti vity (low salt). If no temperature
sensor is present: this error may be
caused by a low water temperature or a
"CONDUCTIVITY"
low salt level.
("SALTS" indicator
• Low salt due to water loss or diluti on
lit)
(fi lter backwash, water renewal, rain,
leaks, etc.).
• Can vary depending on the temperature
and age of the cell. The voltage across
the cell terminals varies in ti me.
• The cell is worn, scaled up or broken.
• The temperature inside the control box is
"OVERHEATING"
too high, chlorinati on slows (>85 °C) then
("INFO"
indicator
stops (> 90 °C) if the temperature does
lit)
not fall back down in order to protect the
electric circuits.
"LOW WATER
TEMP."
• The water temperature measured by the
("INFO" indicator
appliance's temperature sensor is less
lit, the temperature
than or equal to 10°C; producti on stops
displayed on
in order to protect the cell.
the screen fl ashes).
for 4 seconds.
Possible cause
Soluti on
• Check the pump, the fi lter, the skimmer(s) and
the by-pass valve(s). Clean them if necessary.
• Check the wire connecti ons (fl ow switch).
• Check that the fl ow switch is working correctly
(replace it if necessary: contact the retailer)
.
• Switch off the appliance (
switch off the power supply to the control
box, then check the connecti ons for all cables
(mains power supply, cell, etc.).
• Replace the cell.
• Check the power supply board: contact your
retailer)
.
• Check the water temperature.
• Check the conditi on of the cell plates.
• Measure the salt concentrati on in the pool
water using a salt tester or a test strip, then
add salt to the pool to keep the level at 4 g/L
or 2 g/L depending on the model. If you do not
know the salt level or how to test it, contact
your retailer.
• If the box is installed outdoors, protect it from
direct sunlight.
• Chlorinati on resumes automati cally once the
temperature has fallen back down.
• Problem on the appliance.
• Chlorinati on will automati cally resume at the
Low mode chlorinati on rate between 10 and
15°C.
• Chlorinati on
will
automati cally
at the normal chlorinati on rate when the
temperature exceeds 15°C.
EN
butt on) and
resume
53

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