Printer Faults And Fault Windows; When A Fault Occurs; Resolving A Recurring Problem - Xerox DocuTech 6100 Operator's Manual

Problem solving

Printer faults and fault windows

When a fault occurs

Resolving a recurring problem

6-2
When the printer needs attention, it is called a fault. There are
three types of faults: those that require immediate attention,
those that provide information, and those that require service.
Examples of faults that would require immediate attention are
misfeeds in the paper path or paper jams.
Examples of faults that are informational are low stitcher wire
and low dry ink. If this type of fault is not resolved, a fault
requiring immediate attention will result eventually.
When a fault occurs in the printer an indicator will appear on the
DocuSP Print Services window and a Printer Faults message will
appear.
NOTE: The printers also have an attention light on top of the
finisher module. A flashing light indicates a fault requiring
immediate attention; a steady light indicates a fault that can be
cleared at a later time.
Refer to the on-line help or System Guide for additional
information on printer faults.
If you have a recurring hardware or software problem, perform
the following activities:
• Find the problem in the Problem column of the problem
solving charts in this guide.
The hardware charts are separated into resolving a
processor or finisher problem.
• Follow the instructions in the Suggested solutions column of
the problem solving charts in this guide.
DocuTech 61xx Operator Guide