Calling For Help; Customer Technical Support - Xerox 8142 Reference Manual

Introduction Introduction

Calling for Help

If you have tried the suggestions in this manual and still need assistance, call the reseller where you purchased
your printer.
Before you call technical support for help, be sure that you have all of the following information available:
Printer Information
model
firmware
revision (letter)
memory
serial number
Computer Information
model
operating system
connection (serial or parallel)

Customer Technical Support

To resolve printer problems, use the suggestions provided in this guide. If you continue to have problems, call
1-800-821-2797.
Reference Guide 8142/8160
Printer Options Printer Options Menu Tree Menu Tree Technical Info Technical Info Error Messages Error Messages
Troubleshooting C
Troubleshooting C-16
Troubleshooting Troubleshooting