08/ Troubleshooting; 09/ Fixture Cleaning - ACME TORNADO User Manual

Following are a few common problems that may occur during operation. Here are some
suggestions for troubleshooting:
A. The unit does not work, no light and the fan does not work
 Check the connected power.
 Measure the voltage.
 Check the power indicator to see whether it can be lit up or not.
B. Not responding to the DMX controller
 Check whether the DMX connectors and the DMX cables are connected correctly.
 Check whether the DMX address is correctly set.
 If the intermittent DMX signal problem occurs, check whether the XLR socket and the
signal cable are well connected.
 Try it with another DMX controller.
 Check whether the DMX cables run near or alongside to the high-voltage cables, which
may damage or interfere with the signal circuit.
C. One of the channels is not working well
 The stepper motor might be damaged or the cable connected to the PCB might be
broken.
 The motor's drive IC on the PCB might be out of condition.
It is absolutely essential that the fixture is kept clean to ensure the maximum light-output
and allow the fixture to function reliably throughout its life. The fixture must be cleaned
regularly to avoid dust, dirt and smoke-fluid residues building up on or within the fixture. The
cleaning frequency depends on the application environment. Clean the fixture immediately if
the dust enters it to avoid damage to the optical lens due to excessive dust.
 A soft lint-free cloth moistened with any good glass cleaning fluid is recommended,
under no circumstances should solvents be used.
 Always dry the parts carefully.
 Clean the external optical lens at least every 20 days.

08/ Troubleshooting

09/ Fixture Cleaning

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