08/ Troubleshooting - ACME STORM User Manual

Following are a few common problems that may occur during operation. Here are some
suggestions for troubleshooting:
A. The unit does not work, no light and the fan does not work
 Check the connected power.
 Measure the voltage.
 Check the power indicator to see whether it can be lit up or not.
B. Not responding to the DMX controller
 Check whether the DMX connectors and the DMX cables are connected correctly.
 Check whether the DMX address is correctly set.
 If the intermittent DMX signal problem occurs, check whether the XLR socket and the
signal cable are well connected.
 Try it with another DMX controller.
 Check whether the DMX cables run near or alongside to the high-voltage cables, which
may damage or interfere with the signal circuit.
C. One of the channels is not working well
 The stepper motor might be damaged or the cable connected to the PCB might be
broken.
 The motor's drive IC on the PCB might be out of condition.

08/ Troubleshooting

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