Service Checklist - Diagnosis Guide - Spirit XT385 Owner's Manual

SERVICE CHECKLIST
Before contacting your dealer for aid, please review the following information. It may save you both
time and expense. This list includes common problems that may not be covered under the treadmill's
warranty.
PROBLEM
The display does not light
Tread-belt does not stay centered
The treadmill belt hesitates when
walking/running on
The motor is not responsive after
pressing the start
The treadmill will only achieve
approximately 7 mph but shows
higher speed on display
Tread-belt stops quickly/suddenly
when the tether cord is pulled
Treadmill trips on board 15-amp circuit High belt/deck friction. See the Maintenance & Care section.
The computer shuts off when the
console is touched (on a cold day)
while walking/running
House circuit breaker trips, but not
the treadmill circuit breaker
Customer Service 1-888-707-1880
Email: customerservice@dyaco.ca
DIAGNOSIS GUIDE
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SOLUTION/CAUSE
1. The circuit breaker on the front grill tripped. Push the
circuit breaker in until it locks.
2. Plug is disconnected. Make sure the plug is firmly
pushed into 120 VAC wall outlet and into the frame of
the unit.
3. The breaker panel circuit breaker may be tripped.
4. Treadmill defect. Contact your Spirit Fitness dealer.
The user may be walking while favouring or putting more
weight on either the left or right foot. If this walking pattern is
natural, track the belt slightly Off-center to the side opposite
from the belt movement. See the General Maintenance
section on Tread-belt Tension and tracking Adjust as
necessary.
1. If the belt moves but stops after a short time and the
display shows "E1", run calibration.
2. If you press Start and the belt never moves, then the
display shows E1, contact service.
This indicates the motor should be receiving power to
operate. Low AC voltage to the treadmill. Do not use an
extension cord. If an extension cord is required, it should be
as short as possible and heavy-duty 14 gauge minimum. Low
voltage. Contact an electrician or your Spirit Fitness dealer. A
minimum of 120-volt AC current is required.
High belt/deck friction. See the Maintenance & Care section
on cleaning the deck.
The treadmill may not be grounded. Static electricity is
"crashing" the computer. Refer to Grounding Instructions.
Check that the treadmill is the only object in the circuit. See
"Important Electrical Information" in the front of this manual
for more details.
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Dyaco Canada Inc. 2023