VTech mi6879 User Manual page 53

Troubleshooting
Problem
My Caller ID isn't
working
My answering machine is
not recording messages
I cannot hear recorded
messages
CL is flashing in the
telephone base message
display window
Common cure for
electronic equipment
Suggestion
• Caller ID is a subscription service You must subscribe to this service for this feature to work
on your telephone
• Your caller must be calling from an area that supports caller ID
• Both you and your caller's telephone companies must use caller ID compatible
equipment
• Make sure the answering system is turned ON (the ANS ON/OFF key is lit)
• Make sure the Announcement Only feature is set to OFF
• Using the telephone base volume control, raise the volume to a comfortable listening
level
• You need to set the day and time Refer to the section(s) on setting day and time in this
user's manual
• Make sure the Announce Only feature is set to OFF.
If the unit does not seem to be responding normally, then try putting the handset in its telephone
base If it does not seem to respond, do the following (in the order listed):
 Disconnect the power to the telephone base
2 Disconnect the handset battery, and spare battery, if applicable
3 Wait a few minutes
4 Connect power to the telephone base
5 Re-install the battery(ies)
6 Wait for the handset to synchronize with the telephone base To be safe, allow up to one
minute for this to take place
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