VTech mi6879 User Manual page 51

Troubleshooting
Problem Suggestion
My handset does not • Make sure the ringer is activated Refer to the section(s) on ringer selection in this user's
ring when I receive
a call
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone
• You may be too far from the telephone base
• Charge the battery in the handset for at least 6 hours For optimum daily performance, return
• You may have too many extension telephones on your telephone line to allow all of them to
• The layout of your home or office might be limiting the operating range. Try moving the telephone
• If the other telephones in your home are having the issue, the problem is in your wiring or local
• Test a working telephone at the telephone jack If another telephone has the same problem, the
• Other electronic products can cause interference with your cordless telephone Try installing
• Your line cord might be malfunctioning Try installing a new line cord
manual
jack Make sure the power cord is plugged in
the handset to its telephone base when not in use
ring Try unplugging some of the other telephones
base to another location, preferably to an upper floor.
service Contact your local telephone company (charges may apply)
problem is the telephone jack Contact your local telephone company (charges may apply)
your telephone as far away from these types of electronic devices as possible: wireless routers,
radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions,
personal computers, kitchen appliances and other cordless telephones
www.vtechphones.com 5