Troubleshooting
Problem
Suggestion
UNABLE TO CALL
• Move the handset closer to the telephone base You might have moved out of range
TRY AGAIN displays
• If the handset is in its telephone base and the charging light does not light, refer to the The
on my handset
• Reset the telephone base Unplug the unit's electrical power Wait for 5 seconds then plug it
• Other electronic products can cause interference with your cordless telephone Try installing it
The battery does not
• Charge the battery in the handset for at least 6 hours For optimum daily performance, return
hold a charge
• You may need to purchase a new battery Please refer to the Batteries section of this user's
• Your telephone might be malfunctioning Please refer to the Warranty section of this user's
If you subscribe to DSL
If you hear noise during conversations and/or your caller ID features aren't functioning properly,
service
install a noise filter to the telephone line between the telephone base and the telephone line jack.
Contact your DSL provider to obtain a noise filter.
CHARGE light is off in this troubleshooting guide
back in Allow up to one minute for the handset and telephone base to synchronize
as far away from these types of electronic devices as possible: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones
the handset to its telephone base when not in use
manual
manual for further instruction
www.vtechphones.com
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