VTech CS6648-2 User Manual
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- User manual (61 pages) ,
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- User manual (16 pages)
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Summary of Contents for VTech CS6648-2
- Page 1 Complete user’s manual w w w.v t e c h p h o n e s . c o m Models: CS6648-2/CS6648-3/ CS6649/CS6649-2/ CS6649-3...
- Page 2 Important safety instructions on page 72 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
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Page 3: Table Of Contents
Table of contents Getting started ........1 Multiple handset use ......26 Parts checklist ..........1 Join a call in progress ......... 26 Telephone base and handset charger Intercom............27 installation ..........2 Answer an incoming call during an Handset battery installation ......3 intercom call .......... - Page 4 Table of contents Answering system operation ... 51 Answering system and voicemail ....51 Using the answering system and voicemail together ........51 Message capacity ........52 New message indication......52 Call screening ..........52 Call intercept..........52 Temporarily turn off the message alert tone........
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Page 5: Getting Started
Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Telephone base Corded handset Cordless handset (1 for CS6649) (2 for CS6648-2/CS6649-2) (3 for CS6648-3/CS6649-3) Telephone base adapter Battery compartment cover Battery (1 for CS6649) -
Page 6: Telephone Base And Handset Charger Installation
Getting started Telephone base and handset charger installation Install the telephone base and handset charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 7: Handset Battery Installation
Getting started Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the engraved label. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. -
Page 8: Handset Battery Charging
Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the handset charger to charge the battery. For best performance, keep the handset in the handset charger when not in use. -
Page 9: Installation Options
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, swivel the wall mount bracket down to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. - Page 10 Getting started Installation options Route the telephone line cord through the cavity and leave a few inches for plugging into the telephone wall jack. Press the wall mount bracket onto the telephone base and click it into place. Put the corded handset aside. Press down the switch hook and remove the handset tab from the slot.
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Page 11: Wall Mount To Tabletop Installation
Getting started Wall mount to tabletop installation Remove the telephone base from the wall. If necessary, untie the bundled telephone line cord and power adapter cord. Pull the wall mount bracket to detach it from the telephone base. Swivel it upwards and then press onto the telephone base until it clicks into place. -
Page 12: Telephone Base Layout
Getting started Telephone base layout • Press to scroll down while in menus and lists • Press to scroll up while in menus and (page 12). lists (page 12). • While entering or modifying names or numbers, • While entering or modifying names or press to move the cursor to the left. - Page 13 Getting started Telephone base layout IN USE light • During a call or message • On when the phone is in use, or playback, press to adjust the when the answering system is listening volume (page 20 or answering an incoming call. page 53).
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Page 14: Handset Layout
Getting started Handset layout light CHARGE • On when the handset is charging in the handset charger (page 3). / /VOLUME • Press to review the directory when the phone is not in use (page 35). • Press to scroll up while in menus or lists (page 12). •... - Page 15 Getting started Handset layout CID/ /VOLUME • Press to review the caller ID log when the phone is not in use (page 42). • Press to scroll down while in menus or lists (page 12). • While entering names or numbers, press to move the cursor to the left.
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Page 16: Telephone Settings
Telephone settings Using the menu You can use the telephone base or a cordless handset to change your telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, home area code and dial mode. -
Page 17: Ringer Volume
Telephone settings Ringer volume You can set the ringer volume or turn the ringer off. When the ringer Ringers is off, Ringer off and appear on the screen. Press MENU when the handset/telephone base is not in use. to scroll to Ringers, then press SELECT. Press Press SELECT to select Ringer volume. -
Page 18: Set Date And Time
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. -
Page 19: Lcd Language
Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all screen displays. Press MENU when the handset/telephone base is not in use. Settings Press to scroll to Settings, then press SELECT. Press SELECT to select LCD language. to select English, Français or Español, then Press press SELECT. -
Page 20: Clear Voicemail Indicators
Telephone settings Voicemail number To save your voicemail number: Press MENU when the handset/telephone base is not in use. Voicemail # to scroll to Settings, then press SELECT. Press Press to scroll to Voicemail #, then press SELECT. Use the dialing keys to enter the voicemail number (up to 30 digits). -
Page 21: Key Tone
Telephone settings Key tone You can turn the key tone on or off for each handset and the telephone base. If you turn the key tone on, the handset/telephone base beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset/telephone base keys. -
Page 22: Dial Mode
Telephone settings Dial mode The dial mode is preset to touch-tone dialing. If you have pulse Dial mode (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. Press MENU when the handset/telephone base is not in use. to scroll to Settings, then press SELECT. -
Page 23: Telephone Operation
Telephone operation Make a call To make a call on a cordless handset: Press When you hear a dial tone, dial the number. To make a call at the telephone base: /SPEAKER. Lift the corded handset, or press When you hear a dial tone, dial the number. •... -
Page 24: End A Call
Telephone operation End a call To end a call on a cordless handset: Press OFF or place the handset in the handset charger. To end a call at the telephone base: • When you are using the corded handset, place it on the telephone base. /SPEAKER. -
Page 25: Mute
Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. To mute a call on a cordless handset: • During a call, press MUTE. The handset displays Muted until the mute function is turned off. Press MUTE again to resume the conversation. -
Page 26: Redial
Telephone operation Redial The last 10 telephone numbers dialed (up to 30 digits) are stored in the system memory. dialed (up to 30 digits) are stored in the system memory. (up to 30 digits) are stored in the system memory. Each handset and the telephone base store the last 10 telephone numbers dialed (up to 30 digits) independently. -
Page 27: Temporary Tone Dialing
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press TONE . -
Page 28: Web Address
Telephone operation Web address Use this feature to view the VTech website address. Web address Press MENU when the handset/telephone base is not in use. to scroll to Web address, then press SELECT. Press Transfer a call www.vtechphones While on an outside call, you can transfer the call from a cordless handset to another handset or the telephone base. -
Page 29: Find Handset
Telephone operation Find handset This feature helps you find misplaced handsets. To start the paging tone: Press FIND HANDSET on the telephone base and its • screen displays ** Paging ** . All idle handsets ring and display ** Paging ** . To stop the paging tone: , OFF or any dialing key (0-9, TONE •... -
Page 30: Multiple Handset Use
Multiple handset use Join a call in progress Another handset or the telephone base can join you on an outside call. That call continues until all parties hang up. You can use the telephone base and a cordless handset, or two cordless handsets at a time on an outside call. You can buy additional expansion handsets (CS6609) for this telephone base. -
Page 31: Intercom
Multiple handset use Intercom Use the intercom feature for conversations between the telephone base and a cordless handset, or two cordless handsets. When you have two or more handsets, use the handset number to initiate an intercom call or to transfer a call. Press 7 for the telephone base or 1-5 for HANDSET 1 to HANDSET 5. - Page 32 Multiple handset use Intercom To initiate an intercom call at the telephone base: Press INT on the telephone base when not in use. • If you have only one handset, the telephone base shows Calling HS 1. The handset rings and shows Base is calling.
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Page 33: Answer An Incoming Call During An Intercom Call
Multiple handset use Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, you will hear an alert tone. To answer on a cordless handset: • To answer the call, press . -
Page 34: Call Transfer Using Intercom
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another cordless handset or the telephone base. To transfer a call with a cordless handset: During a call, press INT. • If you have only one handset, the outside call is put on hold and your handset shows Calling base. - Page 35 Multiple handset use Call transfer using intercom To transfer a call at the telephone base: 1. During a call, press INT. • If you have only one handset, the outside call is put on hold and the telephone base shows Calling HS 1. The handset rings and shows Base is calling.
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Page 36: Directory
Directory About the directory The directory stores up to 50 entries with up to 30 digits for each Directory empty phone number and 15 characters for each name. • Directory entries are shared by all handsets and the telephone base. Any modifications made on one device apply to all. •... -
Page 37: Add A Directory Entry
Directory Add a directory entry Press MENU on the cordless handset when the phone is not in Directory use, or press MENU on the telephone base when the telephone base is not in use. to scroll to Directory, then press SELECT. Press to scroll to Add contact, then press SELECT. - Page 38 Directory Add a directory entry -OR- Use the dialing keys to enter a number (up to 30 digits) on the cordless handset when the phone is not in use, or use the dialing 800-595-9511 keys to enter a number (up to 30 digits) on the telephone base when the telephone base is not in use.
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Page 39: Review Directory Entries
Directory Review directory entries Directory entries appear alphabetically. Entries in DIR Press on the cordless handset when the phone is not in use, on the telephone base when the telephone base is not in use to show the first entry in the directory. Press to browse through the directory. -
Page 40: Dial A Directory Entry
Directory Dial a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 35). To dial the displayed entry on the cordless handset, press -OR- /SPEAKER, or lift the To dial the displayed entry on the telephone base, press corded handset. -
Page 41: Delete A Directory Entry
Directory Delete a directory entry Search for the desired entry in the directory (see Delete contact? Review directory entries or Alphabetical search on page 35). 800-595-9511 Press DELETE. The screen displays Delete contact? with the telephone number. Press SELECT to confirm. The screen displays Contact deleted. You hear a conformation tone. -
Page 42: Speed Dial
Directory Speed dial You can copy up to nine directory entries into the speed dial locations (0 and 2-9) so that you can dial these numbers more quickly. The speed dial memory locations are stored at the telephone base and are shared by all system devices. -
Page 43: Dial A Speed Dial Number
Directory Dial a speed dial number When the phone is not in use, press and hold a dialing key (0 or 2-9) to dial the • number stored in the corresponding speed dial location. -OR- 1. Press MENU when the phone is not in use. to scroll to Directory, then press SELECT. -
Page 44: Caller Id
Caller ID About the caller ID log This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. -
Page 45: Caller Id Log
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appear on the screen, it will not be saved in the caller ID log. •... -
Page 46: Missed Call Indicator
Caller ID Missed call indicator When there are calls that have not been reviewed in the caller 6 missed calls ID log, the screens display XX missed calls. When you have reviewed all the missed calls, the missed call indicator goes away. Each time you review a caller ID log entry marked NEW on the 11:59 2/17... -
Page 47: View Dialing Options
Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the directory. -
Page 48: Save A Caller Id Log Entry To The Directory
Caller ID Save a caller ID log entry to the directory Search for the desired caller ID log entry (see Review the caller ID log on page 42). When the desired entry displays, press SELECT. The screen displays Edit number. Use the dialing keys to edit the number. -
Page 49: Caller Id Log Screen Messages
Caller ID Caller ID log screen messages Displays: When: The caller is blocking the name information. PRIVATE NAME The caller is blocking the telephone number information. PRIVATE NUMBER The caller is blocking the name and number information. PRIVATE CALLER This caller’s name is unavailable. UNKNOWN NAME This caller’s number is unavailable. -
Page 50: Answering System Settings
Answering system settings Answering system Use the answering system menu of a cordless handset or Answering sys telephone base to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code or message recording time. -
Page 51: Play Your Announcement
Answering system settings Play your announcement Press MENU when the phone is not in use. to scroll to Answering sys, then press SELECT. Press Press SELECT again to select Announcement. The system announces, “To play, press 2. To record, press 7.” Press 2 to play the current announcement. -
Page 52: Answer On/Off
Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. /ANS ON/OFF On the telephone base, press to turn the... -
Page 53: Call Screening
Answering system settings Call screening Use this feature to choose whether incoming messages can be Ans sys setup heard when they are being recorded. Press MENU when the phone is not in use. Press to scroll to Answering sys, then press SELECT. Press to scroll to Ans sys setup, then press SELECT. -
Page 54: Message Alert Tone
Answering system settings Message alert tone When the message alert tone is set to on, and there is at least one new message, the telephone base beeps every 10 seconds. The message alert tone is preset to off. There is no audible alert at the handset. Press MENU when the phone is not in use. -
Page 55: Answering System Operation
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. -
Page 56: Message Capacity
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes (see page 50 to change). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. -
Page 57: Temporarily Turn Off The Message Alert Tone
Answering system operation Temporarily turn off the message alert tone If the message alert tone is turned on (see page 50), the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except FIND HANDSET and /ANS ON/OFF) temporarily silences the message alert tone. -
Page 58: Delete All Old Messages
Answering system operation To play messages on a cordless handset: Press MENU when the phone is not in use. Press SELECT to select Play messages. The system plays the messages. Options during playback: • Press q/VOLUME or p/VOLUME to adjust the message playback volume. Press 6 to skip to the next message. -
Page 59: Record, Play And Delete Memos
Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset or the telephone base. Play and delete them in the same way as incoming messages (see Message playback on pages 53 and 54). -
Page 60: Remote Access
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 49 to change it. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit remote access code. -
Page 61: Appendix
Appendix Appendix Expand your telephone system The cordless handsets provided with your telephone system are already registered as HANDSET 1 and so forth. Additional handsets registered to the telephone system are assigned numbers in the sequential order. This telephone system accommodates up to five handsets. -
Page 62: Replace A Handset
Appendix Replace a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of the instructions on this page before you begin. -
Page 63: Screen Messages
Appendix Screen messages Ans sys off The answering system is turned off and will not answer calls. Ans sys on The answering system is turned on and will answer calls. Base is calling The telephone base is calling the handset. Call log empty There are no caller ID log entries. -
Page 64: Not Available
Appendix Screen messages NO BATTERY The handset in the handset charger has no battery installed. No line There is no telephone line connected. No message There is no message recorded in the answering system. Not available Someone else is using the directory, caller ID log history or the answering system. - Page 65 Appendix Screen messages XX missed calls There are new calls in the caller ID log. XX new messages There are new messages in the answering system. ** Paging ** The telephone base is paging all handsets.
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Page 66: Handset And Telephone Base Indicators
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the handset charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. -
Page 67: Handset Icons
Appendix Handset and telephone base indicators Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. The handset ringer is off. -
Page 68: Handset Battery
Appendix Handset battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 3.5 hours While not in use (standby**) Up to 5 days... -
Page 69: Troubleshooting
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone doesn’t work at all. •... - Page 70 Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. •...
- Page 71 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2).
- Page 72 Appendix Troubleshooting • The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably to a higher location. • If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
- Page 73 Appendix Troubleshooting The caller ID feature isn’t working properly. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
- Page 74 Appendix Troubleshooting • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine.
- Page 75 Appendix Troubleshooting New voicemail and show and I don’t know why. • Your telephone has both a built-in answering system and voicemail indication. If New voicemail and appear, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them.
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Page 76: Important Safety Instructions
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. -
Page 77: Precautions For Users Of Implanted Cardiac Pacemakers
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. -
Page 78: Maintenance
Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 79: About Cordless Telephones
VTech product service centers. Please call 1 (800) 8 BATTERY TM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. -
Page 80: Limited Warranty
How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited... - Page 81 Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.
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Page 82: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 83: Industry Canada
Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. -
Page 84: Technical Specifications
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels Nominal effective Maximum power allowed by FCC and IC. Actual operating range may vary range according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA... -
Page 85: Index
Index Index About cordless telephones 75 Handset battery installation 3 Add a directory entry 33 Handset icons 63 Add a handset 57 Handset layout 10–11 Alphabetical search 35 Handset lights 62 Announcement 46 Handset locator 25 Answer a call 19 Home area code 17 Answering system 46–56 Answer on/off 48... - Page 86 Index Index Quiet mode 18 Reassign a speed dial number 38 Record an announcement 46 Recording time 50 Redial 22 Register a handset 57 Remote access 56 Remote access code 49 Replace a handset 58 Review directory entries 35 Review the caller ID log 42 Ringer silencing 21 Ringer tone 13 Ringer volume 13...
- Page 87 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 1 06/12. 91-006050-010-100...