VTech mi6879 User Manual page 52

Troubleshooting
Problem
My calls fade or cut in
and out while I'm using
my handset
The charge light is off
52
Suggestion
• Other electronic products can cause interference with your cordless telephone Try installing
your telephone as far away from these types of electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors,
televisions, personal computers, kitchen appliances and other cordless telephones
• Microwaves operate on the same frequency as your telephone It is normal to experience
static on your telephone while the microwave oven is operation Do not install this telephone
in the same outlet or near the microwave oven
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or
modem/surge protector) into a different location If this solves the problem, re-locate your
telephone or modem farther apart from one another, or use a different surge protector
• Relocate your telephone to a higher location The telephone will get better reception when
installed in a high area
• If the other telephones in your home are having the same problem, the problem is in your
wiring or local service
• Clean the handset and telephone base charging contact each month using a pencil eraser
or cloth
• Make sure the power and line cords are plugged in correctly and firmly.
• Reset the telephone base Unplug the unit's electrical power Wait for 5 seconds, then plug
it back in Allow up to one minute for the handset and telephone base to reset
• Your telephone might be malfunctioning Please refer to the Warranty section of this user's
manual for further instruction
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