NEC Express5800 Series Maintenance Manual page 32

Chapter 1 Maintenance
[?] Boot device order is forcedly changed
 Boot device order will be changed if the boot device is disconnected or new boot device is
connected.
If the boot device is disconnected or new boot device is connected, change boot device order in
Boot menu of BIOS settings.
[?] Unable to access the (internal or external) SCSI devices
Is the SCSI device supported for use with the server?

 Operation of any SCSI device that is not authorized by NEC is not supported.
Are the optional SCSI controllers properly configured?

 If the optional SCSI controller board is installed and connecting SCSI devices, use the BIOS Setup
Utility of the controller to configure the SCSI devices correctly. For details, refer to the manual that
comes with the optional SCSI controller board.
Are SCSI devices settings correct?

 If the server connects to external SCSI devices, SCSI ID and SCSI terminator need to be
configured. For details, refer to the manual that comes with the SCSI devices.
[?] When N8403-034/034F is used, the names of the Fibre Channel controllers appear with different
names on Device Manager
 When N8403-034/034F is used on Windows, a different controller name may be displayed per
controller in Device Manager. It is not a problem in operating the system.
To display correct controller name, run the following command stored in EXPRESSBUILDER DVD
and restart the server.
Windows Server 2012 R2
\004\win\winnt\ws2012r2\elxfc\friendlyname.exe
Windows Server 2012
\004\win\winnt\ws2012\elxfc\friendlyname.exe
Windows Server 2008 R2
\004\win\winnt\ws2008r2\elxfc\friendlyname.exe
Windows Server 2008
\004\win\winnt\ws2008\elxstor\friendlyname.exe
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Express5800/B120f-h Maintenance Guide
5. Troubleshooting