Using Call Forward Via The Ip Phone Ui - Mitel 6920 User Manual

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ANAGING ALLS
If you selected Phone mode, all accounts are set to the same Call Forward configuration (All,
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Busy, and/or No Answer) as Account 1 on the phone. In the Mitel Web UI, only Account 1 is
enabled. All other accounts are greyed out but use the same configuration as Account 1.
Using the Mitel Web UI, if you make changes to Account 1, the changes apply to all accounts on
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the phone. Using the IP phone UI, if you make changes to any other account other then Account
1, the changes also apply to all accounts on the phone. When enabling a Call Forward state, you
must specify a phone number for the phone to Call Forward to. The number you specify applies
to all accounts of the same mode.
Number and name of accounts that display to this screen are dependent on the number and
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name of accounts configured on the phone. The name for the account is specified by your
System Administrator. Contact your System Administrator for more information.
For the No Answer state, in the No. Rings field, enter the number of times that the account rings
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before forwarding the call to the specified number. Valid values are 1 through 20. Default is 1.
When using the Account mode or Custom mode, you can enter a different number of rings for each
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account. If you use the Mitel Web UI to change the Call Forward Key Mode to Phone, all accounts
synchronize to Account 1.
Click Save Settings. The changes takes affect immediately without a reboot.
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Using Call Forward via the IP Phone UI

Once Call Forward is enabled on your phone, you can access the Call Forward menus by pressing a
pre-configured Call Forward key, or by selecting Options > Call Forward from the IP phone UI.
Call Forward in Account Mode
From the Home screen press the right navigation key to move to the Line Selection screen.
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Highlight the desired account using the up and down navigation keys.
2.
Press the left navigation key to go back to the Home screen.
3.
With the account in focus on Home screen, press the configured Call Fwd softkey or press
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navigate to the Call Forward option and press the select button or Select softkey.The Call Forward
screen displays for the account you selected.
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