Mitel 6920 Quick Manual

Reference Guide
RENCE GUIDE
0 SIP Phone

Basic call handling

ed

Making a call

Basic call handling
Basic call handling
p SoftKeys
1. Lift the handset or press the
rogrammable keys that support Basic call handling
Basic call handling
at the dial tone, enter the number.
to 20 functions.
Basic call handling
Making a call
2. Press the Line / Call appearance button and
Makeing a call
at the dial tone, enter the number.
Making a call
Basic call handling
1. Lift the handset or press the Making a call
active
Making a call
at the dial tone, enter the number.
sed

Ending or ignoring a call

1. Lift the handset or press the
menus. 1. Lift the handset or press the
2. Press the Line / Call appearance button and
Making a call at the dial tone, enter the number.
1. Lift the handset or press the
at the dial tone, enter the number.
Place the handset back in its cradle, press the Ignore softkey, or press the at the dial tone, enter the number.
bye
at the dial tone, enter the number.
2. Press the Line / Call appearance button and
he active
2. Press the Line / Call appearance button and
1. Lift the handset or press the
at the dial tone, enter the number.
d used Ending or ignoring a call
dbye

Answering a call

2. Press the Line / Call appearance button and
at the dial tone, enter the number.
bye at the dial tone, enter the number.
ting menus.
the active
at the dial tone, enter the number.
the active
bye
nd used
Ending or ignoring a call
Place the handset back in its cradle, press the Ignore softkey, or press the 2. Press the Line / Call appearance button and
nd used Lift the handset, press the Answer softkey or press the Ending or ignoring a call
the active
xiting menus.
ting menus.
nd used Ending or ignoring a call at the dial tone, enter the number.
bye operation.
Answering a call
ting menus. Place the handset back in its cradle, press the Ignore softkey, or press the
Answering a call
the active
Place the handset back in its cradle, press the Ignore softkey, or press the
nd used Ending or ignoring a call
Place the handset back in its cradle, press the Ignore softkey, or press the
Redialing
Call
ting menus.
Answering a call
Lift the handset, press the Answer softkey or press the
Answering a call
th a list
Place the handset back in its cradle, press the Ignore softkey, or press the
Press the Redial softkey once or the
g calls. Answering a call
operation.
Lift the handset, press the Answer softkey or press the
Lift the handset, press the Answer softkey or press the
or
l
Answering a call
operation.

Redialing

Lift the handset, press the Answer softkey or press the
operation.
ys Call
y with a list operation.
Redialing
al
active Press the
l
Redialing
Press the Redial softkey once or the Lift the handset, press the Answer softkey or press the
going calls.
ays Call
Redialing
d or
recently dialed numbers. Use the up and down navigation keys to scroll through the
ays Call
l
ry with a list
a call Redialing operation.
y with a list
ays Call
or
entries and select a number. Press either the Select button or Dial softkey to redial the
Press the Redial softkey once or the
tgoing calls.
Press the Redial softkey once or the
going calls.
y with a list
l
selected number.
Press the Redial softkey once or the Redialing
going calls.
or
ays Call
an active Press the
or
Mutes
y with a list
Hold or

Muting or unmuting a call

recently dialed numbers. Use the up and down navigation keys to scroll through the or
g audio
Press the Redial softkey once or the
going calls.
es a call
s an active Press the
set,
entries and select a number. Press either the Select button or Dial softkey to redial the
s an active Press the
old.
n hold or
r recently dialed numbers. Use the up and down navigation keys to scroll through the
or
n hold or
s an active Press the selected number. Press the
recently dialed numbers. Use the up and down navigation keys to scroll through the
mes a call
vigation/Select
Speaker/Headset
es a call
n hold or entries and select a number. Press either the Select button or Dial softkey to redial the
recently dialed numbers. Use the up and down navigation keys to scroll through the
hold.
entries and select a number. Press either the Select button or Dial softkey to redial the
unmutes
lti-directional navigation
headset, or speaker. Press the Toggles the phone's audio between speaker
old.
es a call
selected number.
s an active
Muting or unmuting a call Press the
entries and select a number. Press either the Select button or Dial softkey to redial the
going audio
ys are used to navigate selected number.
and headset. If you are using a DHSG/EHS
old.
n hold or
eadset, recently dialed numbers. Use the up and down navigation keys to scroll through the
ough the phone menu.
s/unmutes selected number. headset, ensure that the headset jack adapter is
es a call
/unmutes

Holding and resuming a call

et or Muting or unmuting a call
ess the center button
removed from the headset port. See the Mitel
going audio entries and select a number. Press either the Select button or Dial softkey to redial the
Press the
Muting or unmuting a call
going audio old.
/unmutes
er.
select menu options and
headset, 6920 SIP Phone Installation Guide for more details.
Muting or unmuting a call Muting or unmuting a call selected number.
eadset,
going audio
rform various actions.
headset, or speaker. Press the
set or
1. To place an active call on hold, press the Press the
et or
eadset, ils.
Press the
/unmutes er. Warning!
er.
et or
Muting or unmuting a call
respective Line key. Press the The headset port is for headset use only.
going audio
headset, or speaker. Press the
Holding and resuming a call
er.
headset, or speaker. Press the
eadset, Plugging any other devices into this port
n the Home screen,
er is
r headset, or speaker. Press the
et or may cause damage to the phone and will
e left and right navigation
Press the
l
2. To resume the call, press the Holding and resuming a call
er. void your warranty.
ys can be used to switch
Holding and resuming a call
1. To place an active call on hold, press the
details.
er is
headset, or speaker. Press the
tween the home screen,
er is Holding and resuming a call
el
respective Line key.
e line manager, and active calls.
el
er is
1. To place an active call on hold, press the
details.
1. To place an active call on hold, press the
details.
el

Holding and muting a call

Holding and resuming a call
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone User
1. To place an active call on hold, press the respective Line key.
details.
respective Line key.
2. To resume the call, press the
er is
Guide.
el respective Line key.
1. To place an active call on hold, press the
details.
2. To resume the call, press the
2. To resume the call, press the
© Copyright 2018, Mitel Networks Corporation. All Rights Reserved.
respective Line key.
2. To resume the call, press the
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone User
The trademarks, service marks, logos and graphics (collectively "Trademarks") appearing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "M
Guide.
respective owners. Use of the Trademarks is prohibited without the express consent from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered
2. To resume the call, press the
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone User
please refer to the website: http://www.mitel.com/trademarks. Customer's use of this product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone User
m Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
Mitel's Power Over Ethernet (PoE) Powered Device (PD) products are covered by one or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD paten Guide.
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone User
uct and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
Guide.
please refer to www.cmspatents.com.
more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD patents that are licensed, Guide.
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone User
aring on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their
Guide.
nt from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
earing on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their
e or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD patents that are licensed, aring on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their
ent from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
nt from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
s product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
aring on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their
product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
nt from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
ne or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD patents that are licensed,
product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
e or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD patents that are licensed,
aring on Mitel's Internet sites or in its publications are registered and unregistered trademarks of Mitel Networks Corporation (MNC) or its subsidiaries (collectively "Mitel") or their
e or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD patents that are licensed,
nt from Mitel. Please contact our legal department at legal@mitel.com for additional information. For a list of the worldwide Mitel Networks Corporation registered trademarks,
product and/or software shall be in accordance with the EULA and /or other accompanying licensing terms.
e or more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel's website: www.mitel.com/patents. For more information on the PD patents that are licensed,
Quick guide - Mitel 6920
key, and
Bottom Softkeys
4 context-sensitive softkeys.
that support up to 18 functions.
Goodbye
Ends the active
key, and
call and used
for exiting menus.
key, and
key, and
key, and
key, and
Redial
Displays Call
History with a list
of outgoing calls.
Hold
Places an active
call on hold or
key once to access the Call History application that displays a list of
resumes a call
from hold.
Mute
Mutes/unmutes
all outgoing audio
key once to access the Call History application that displays a list of
from headset,
handset or
key once to access the Call History application that displays a list of
key once to access the Call History application that displays a list of
speaker.
key while on an active call to mute the microphone for your handset, key once to access the Call History application that displays a list of
key again to unmute the audio.
key once to access the Call History application that displays a list of
key while on an active call to mute the microphone for your handset,
key again to unmute the audio.
key while on an active call to mute the microphone for your handset,
key while on an active call to mute the microphone for your handset,
key while on an active call to mute the microphone for your handset,
key again to unmute the audio.
key again to unmute the audio.
key again to unmute the audio.
key while on an active call to mute the microphone for your handset,
key again or press the respective Line key.
key again to unmute the audio.
key again or press the respective Line key.
Basic call handling
Making a call
1. Lift the handset or press the
at the dial tone, enter the number.
2. Press the Line / Call appearance button and
at the dial tone, enter the number.
Ending or ignoring a call
Ending or ignoring a call
Place the handset back in its cradle, press the Ignore softkey, or press the
Answering a call
Lift the handset, press the Answer softkey or press the
operation.
key for handsfree
Redialing
Press the Redial softkey once or the
key for handsfree
key twice to call the last dialed number
or
key for handsfree
key for handsfree
key for handsfree
Press the
recently dialed numbers. Use the up and down navigation keys to scroll throu
key twice to call the last dialed number key for handsfree
entries and select a number. Press either the Select button or Dial softkey to
selected number.
key twice to call the last dialed number
key twice to call the last dialed number
key twice to call the last dialed number
Muting or unmuting a call
key twice to call the last dialed number
Press the
headset, or speaker. Press the
Holding and resuming a call
1. To place an active call on hold, press the
respective Line key.
key. A (hold) icon flashes on the
2. To resume the call, press the
key. A (hold) icon flashes on the
Note: For details on all the available features and options, refer to the Mitel 6920 SIP Phone
key. A (hold) icon flashes on the
key. A (hold) icon flashes on the
Guide.
key. A (hold) icon flashes on the
key. A (hold) icon flashes on the
key again or press the respective Line key.
key again or press the respective Line key.
key again or press the respective Line key.
key again or press the respective Line key.
key, and
key.
key.
key.
key.
key.
key twice to call the last dialed
key.
key once to access the Call History application that displa
key while on an active call to mute the microphone for you
key again to unmute the audio.
key again or press the respective L
key for hand
key. A (hold) icon fla