Mitel MiVoice 6920 Quick Reference Manual

Mitel MiVoice 6920/6920w IP Phone - Quick Reference Guide
QUICK REFERENCE GUIDE
Getting started
Programmable Keys
Up to 18 programmable keys,
Contacts
a maximum of 6 programmable
Displays
keys per page
a list of your
contacts.
Call History
Displays a list
of missed,
outgoing and
received calls.
Voicemail
Provides
access to
your voicemail
service.
Settings
Provides
services and
options that
allow you to
customize
your phone.
Navigation/Select
Volume
Multi-directional navigation
Adjusts the
keys are used to navigate
volume for
through the phone menu.
the ringer,
Press the center button
handset,
to select menu options and
speaker,
perform various actions.
and headset.
On the Home screen,
the left and right navigation
keys can be used to switch
between the home screen,
the line manager, and active calls.
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Softkeys
4 state-sensitive softkeys.
Goodbye
Ends the active
call and used
for exiting menus.
Redial
Displays Call
History with a list
of outgoing calls.
Hold
Places an active
call on hold or
resumes a call
from hold.
Mute
Mutes/unmutes
all outgoing audio
from headset,
handset or
speaker.
Speaker/Headset
Toggles the phone's audio between speaker
and headset. If you are using a DHSG/EHS
headset, ensure that the headset jack adapter is
removed from the headset port. See the Mitel MiVoice
6920 IP Phone Installation Guide for more details.
Warning!
The headset port is for headset use only.
Plugging any other devices into this port
may cause damage to the phone and will
void your warranty.
Information Regarding Model Variants
A new variant of the 6920 IP Phone is available called the 6920w IP Phone. The 6920w
IP Phone is physically identical to the 6920 IP Phone. There are new features supported
by the 6920w IP Phone relative to the 6920 IP Phone, namely embedded Wi-Fi,
Bluetooth 5.0, IEEE 802.3az standard (Energy Efficient Ethernet) capability. The 6920w
IP Phone also supports the same accessories as the current 6920 IP Phone.
Basic call handling
Making a call
1. Lift the handset or press the
dial the number.
2. Press the Line programmable at dial the
number.
Ending a call
Place the handset back in its cradle, press the End Call softkey, or press the
key.
Answering a call
Lift the handset or press the
Redialing
Press the Redial softkey once or the
displayed on the Home screen.
or
Press the once to access the Call History application with a list of recently dialed
numbers. Use the up and down navigation keys to scroll through the entries and either
press the Select button or Dial softkey to redial the selected number.
Muting or unmuting a call
Press the key while on an active call to mute the microphone for your handset,
headset, or speaker. Press the
key, and
key for handsfree operation.
key twice to call the last dialed number as
key again to unmute the audio.
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