Softkey Display Behavior - Mitel 6920 User Manual

C S
ONFIGURING OFTKEYS
Key Function
Call History
Empty
: Keys can also be set up to quickly to access features such as call return (*69) or voicemail. Quick
NOTE
access features like call return and voicemail must first be configured on your PBX in order to work on
your phone. See your System Administrator for more information.

Softkey Display Behavior

On the 6920 IP phone, you can configure up to 20 (left) and 18 (bottom) functions on the softkeys. If you
have no softkeys configured on the IP phone, and you assign softkey functions to higher number keys in
the Mitel Web UI, the key functions automatically appear in the first available position on the LCD display.
For example, if left softkeys 1 through 20 are set to None, and you set the left softkey 12 as the following:
Type: Speed Dial
Label: John Doe
Value: 3456
After saving the settings, the "Home" label actually appears in position 1 of the LCD.
A softkey function of None does not display on the Home screen at all.
The following figures illustrate the above scenario (i.e. the configuration of left softkey 12) and how it is
displayed on the phone:
Mitel Web UI Configuration
Description
Indicates the key is configured as a Call History
key. When pressed, the Call History softkey
allows users the ability to directly access the list
of all calls in the Call History.
Indicates the key has no function assigned but
should be displayed as any empty softkey on the
phone's screen.
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OFTKEY ISPLAY EHAVIOR
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