Call Forward Configuration - Mitel 6920 User Manual

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ANAGING ALLS
DND in Custom Mode
From the Home screen, press the DND softkey. The screen displays a list of the accounts on the
1.
phone and allows you to enable/disable a specific account or all accounts.
Use the up and down navigation keys to scroll through the accounts and press the select button to
2.
enable DND for the selected account.
: Press the All On or All Off softkeys to quickly enable or disable DND for all accounts.
NOTE
Press the Save softkey to save your changes.
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Call Forward Configuration

Call Forward on the IP phone allows incoming calls to be forwarded to another destination.
On the 6920, you can set Call Forward on the phone-side for a specific account or for all accounts on the
phone. You can set a Call Forward mode using the Mitel Web UI at the path, Basic Settings > Preferences
> General > Call Forward Key Mode: Account (default), Phone, and Custom. Call Forward behaves
according to the mode you set.
You can configure Call Forward using the Mitel Web UI at the path, Basic Settings > Account Configura-
tion, or you can configure Call Forward using the IP phone UI at the path, Options > Call Forward.
Using the Mitel Web UI at the path, Operation > Softkeys and XML, you can also configure a Call Forward
key for the phone (or for an expansion module) to use as a shortcut for accessing the Call Forward menu
on the phone.
The following describes the behavior for each Call Forward mode.
Account (default): The Account mode allows you to configure Call Forward on a per account basis.
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Pressing a configured Call Forward key applies to the account in focus.
Phone: The Phone mode allows you to set the same Call Forward configuration for all accounts (All,
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Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration
to all other accounts. (In the Mitel Web UI, only the account you configured is enabled. All other
accounts are greyed out but set to the same configuration.) Using the Mitel Web UI, if you make
changes to that initial account, the changes apply to all accounts on the phone.
Custom: The Custom mode allows you to configure Call Forward for a specific account or all accounts.
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You can configure a specific mode (All, Busy, and/or No Answer) for each account independently or
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