SimpliFire Inception SF-INC36 Owner's Manual Installation And Operation page 30

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SimpliFire Troubleshooting Guide (continued)

Symptom

Unable to control a previously

set up appliance with the

IntelliFire App

Unable to control with voice

assistant

Possible Cause

Appliance is not connected to the

internet.

IntelliFire app account login issues.

Appliance has been factory reset.

Router, SSID or network password

has changed.

Voice assistant integration has

become unlinked from IntelliFire.

SimpliFire • SF-INC36 Owner's - Installation Manual • 4200-900 Rev D • 8/23

Corrective Action

Ensure WiFi router is connected to the internet.

Log out and log back into the IntelliFire app account.

Delete the appliance from the IntelliFire App and perform

Network Setup again in Settings.

Delete the appliance from the IntelliFire App and perform

Network Setup again in Settings.

Verify IntelliFire App is functional first. If it is, refresh the

integration by unlinking and re-linking the specific voice

assistant to IntelliFire using the Alexa or Google Home

apps.

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