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1. Introduction

NOTICE! DO NOT discard any hardware while
servicing.
Some hardware must be reused.
This manual will assist a qualified service technician in the
replacement of parts. Contact your dealer to arrange a
service call by a qualified service technician.

Table of Contents

Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2. Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3. Replacement Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4. Remote Pairing Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5. Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
6. Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Figure 1.1
SERVICE MANUAL
Model: SF-INC36
- Instructions -
SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23
WARNING! Risk of Shock!
Disconnect power before disas-
sembly or servicing.
WARNING! Risk of Shock! Always turn off circuit break-
er and ensure the heating element on the heater is cool
before cleaning or servicing.
WARNING! Risk of Fire! To reduce risk of fire, do not
store or use gasoline or any other flammable vapors or
liquids in the vicinity of the appliance.
WARNING! Risk of Electrical Shock! Servicing outlined
in this document must be performed by an authorized ser-
vice representative.
WARNING: If the information in these
instructions is not followed exactly
it may result in personal injury and/or
property damage.
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during
installation and service. Sheet metal edges are sharp.
Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Gloves
Safety glasses
#2 and #3 Phillips screwdrivers
Needle-nose pliers
3/32 slotted head screwdriver/or equivalent
1/4 in. Nut Driver
1/8 in. Hex Key
1

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Summary of Contents for SimpliFire SF-INC36

  • Page 1: Table Of Contents

    Gloves Safety glasses #2 and #3 Phillips screwdrivers Needle-nose pliers 3/32 slotted head screwdriver/or equivalent 1/4 in. Nut Driver 1/8 in. Hex Key Figure 1.1 SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 2: Replacement Parts

    (TOP COVER PANEL, LED AND TOP LIGHT FILTER) 3.6.1 SRV4200-131 FILTER TOP LIGHT 3.6.2 SRV4200-215 HARNESS, LIGHT BAR SRV4200-171 HEATER/BLOWER 3.7.1 SRV4200-207 HEATER HARNESS - 5 PIN SRV4200-015 JUNCTION BOX ASSY SRV4200-174 REMOTE Figure 2.1 Replacement Parts Diagram SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 3: Replacement Instructions

    BECM control and reconnect with replacement harness. 4. After service is complete flip switch on junction box to ON position before attaching front BECM DOOR BUTTON HARNESS Figure 3.2 Disconnect Button Control Panel SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 4 ACM to disengage it from the hook/loop fastener. 3. Replace with a new ACM into the same location and re- connect the cables and the BECM in the same manner. See Figure 3.5. SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 5 LED light bar. AC POWER CORD JUNCTION BOX (BLUE/PURPLE) (TO JUNCTION BOX RECEPTACLE) LED LIGHT HARNESS (WHITE/BLUE/RED/BROWN) 12VDC POWER SUPPLY (YELLOW/BLACK) SNAP IN-PLACE BECM Figure 3.5 ACM Wiring SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 6 1. Follow the removal Steps through 3.5 to gain access to replace the HDMI, USB-A to RS-232, Display Jump- er cables. Install and route new cables in the same manner as those being replaced. SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 7 Figure 3.7 Blower Cover Removal Bar from the Blower Cover. 3. Reconnect the LED Light Wire Harness to the LED Light Bar and reassemble by following the performed removal steps in reverse order. SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 8 Fig- ure 3.11. 7. Reassemble the appliance by following all the per- formed removal steps in reverse order. Figure 3.8 Heater / Blower / Assembly Removal SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 9 11. Reconnect all wires and attachment points in reverse order to install the replacement Junction Box Assem- bly. See Figure 3.13. Figure 3.9 SecuringTermination Cover Termination Cover Figure 3.10 Termination Cover Installation SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 10 (WHITE/BLACK) DISCONNECT POWER AT CIRCUIT BREAKER BEFORE SERVICING 120VAC HEATER/BLOWER CONROL (TO ACM “PV”) (BLUE/PURPLE) 120VAC to 19VDC COMPUTER POWER SUPPLY (TO BECM “POWER SUPPLY”) 11mm Figure 3.13 Junction Box Wiring SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 11: Remote Pairing Guide

    15min … TIMER 120min 6°C / 43°F … THERMOSTAT 37°C / 99°F ENABLE HEATER DISABLE STATUS SYSTEM DIAGNOSTICS SETTINGS RESET ABOUT NETWORK SETUP °C TEMP °C/°F °F Table 4.2 Menu Navigation SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 12: Troubleshooting Guide

    Another user is turning on the Only one user should control the fireplace at a time. appliance from the IntelliFire App. Different remote is paired to the appliance. Pair the correct remote with the appliance. SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 13 WiFi signal at the appliance location is PCs, Mac, iOS, or Android. A signal level greater than insufficient. -65dBm (Ex: -70dBm, -83dBm) may have intermittent connectivity issues. Cannot connect to hidden SSIDs. Connect to available SSID. SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 14 Unable to control with voice Voice assistant integration has integration by unlinking and relinking the specific voice assistant become unlinked from IntelliFire. assistant to IntelliFire using the Alexa or Google Home apps. SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 15: Wiring Diagrams

    6. Wiring Diagrams Figure 6.1 Inception Wiring Diagram SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 16 Figure 6.3 ACM Wiring Diagram COMPUTER DISPLAY JUMPER (to DISPLAY) USB-A to RS-232 DC to DC CABLE (to BECM “OUTPUT”) USB-A to USB-B HDMI (to BECM) (to DISPLAY) Figure 6.4 Computer Wiring SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...
  • Page 17 120VAC to 19VDC COMPUTER POWER SUPPLY (TO BECM “POWER SUPPLY”) 11mm Figure 6.6 Junction Box Wiring SimpliFire, a brand of Hearth & Home Technologies 7571 215 Street West, Lakeville, MN 55044 www.hearthnhome.com SimpliFire • SF-INC36 Service Manual • 4200-960 • 8/23...