Put A Call On Hold By Answering A New Call; Respond To A Hold Reversion Notification; Determine If A Shared Line Is On Hold; Remote Hold - Cisco 8811 User Manual

Put a Call on Hold by Answering a New Call

Procedure
If you have a held call and an active call, press the line button for the held call to resume that call and place
the other call on hold automatically.
Put a Call on Hold by Answering a New Call
If you are already on a call and receive a new call, answering the new call puts the first call on hold
automatically.
Procedure
Press flashing amber line button or press Answer to answer the ringing call.

Respond to a Hold Reversion Notification

Hold Reversion notifies you when a call is left on hold.
A Hold Reversion notification is similar to a new call notification and includes these cues:
• Single ring, repeating at intervals
• Flashing amber line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
Procedure
Press the flashing amber line button or Answer to resume the held call.

Determine If a Shared Line Is On Hold

If a call on a shared line has been put on hold remotely by another user, a pulsing red line button and the Hold

Remote Hold

When you place a call on hold while using a shared line, the line button pulses green and the phone displays
the Hold
the Remote Hold icon.
Cisco IP Phone 8811, 8841, 8845, 8851, 8851NR, 8861, and 8865 User Guide for Cisco Unified Communications
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icon are displayed.
icon. When another phone places a call on hold, the line button pulses red and the phone displays
Basic Operations