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Related Manuals for Digital Watchdog DWC-VSDG04Mi
Summary of Contents for Digital Watchdog DWC-VSDG04Mi
- Page 1 MEGApix ® 4MP Vandal Dome IP Camera DWC-VSDG04Mi - Vandal Dome with Vari-Focal Lens User’s Manual Ver. 04/23 Before installing and using the camera, please read this manual carefully. Be sure to keep it handy for future reference.
- Page 2 Safety Notes This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source', 'LPS' on the unit, output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and 60 degrees C.
- Page 3 recommended when the function is not used in real applications. Check the log. If you want to know whether your device has been accessed by unauthorized users or not, you can check the log. The system log will show you which IP addresses were used to log in to your system and what was accessed.
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Page 4: Table Of Contents
Table of Contents Introduction ......................1 Product and Accessories..................1 Parts identification ....................1 Installation ......................2 Powering the Camera ................... 2 Installation ......................2 Cabling ......................... 4 Managing the SD Card ..................4 Resetting the Camera ..................4 Network Setup .....................5 IP Finder........................ - Page 5 5.3.2 Line Crossing ..................35 5.3.3 Perimeter Intrusion ................37 Alarm Configuration ..................39 5.4.1 Motion Detection .................. 39 5.4.2 Other Alarms ..................40 Security Configuration .................. 42 5.5.1 User Configuration ................42 5.5.2 Online User .................... 44 5.5.3 Block and Allow Lists ................45 5.5.4 Security Service ...................
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Page 6: Introduction
1 Introduction 1.1 Product and Accessories Make sure that you have the following items supplied with your camera. If any of these items are missing or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes afterward. 1.2 Parts identification Number Description Number Description... -
Page 7: Installation
2 Installation 2.1 Powering the Camera Pass the wires through and make all necessary connections. Use a PoE Switch or PoE Injector to Use a non-PoE Switch to connect data connect data and power to the camera using an Ethernet cable and use a using a single Ethernet cable. - Page 8 Mount the camera using the included screws and anchors. Rubber Plug Adjust the camera’s tilt and angle by loosening the tilt screw at the base of the camera with a flathead screwdriver. Tighten the screw when done. Assemble the dome cover over the camera body. Be careful not to alter the direction of the camera module when placing the dome over the camera.
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Page 9: Cabling
2.3 Cabling Use the diagram below to connect power, network and audio to the camera. 2.4 Managing the SD Card Remove the cover dome to access the SD card slot. Insert class 10 SD/SDHC/SDXC card into the SD card slot (max 256GB). Press the card inward until it clicks to release from the card slot. -
Page 10: Network Setup
3 Network Setup 3.1 IP Finder Use the DW® IP Finder™ software to scan the network and detect all MEGApix® cameras, set the camera’s network settings or access the camera’s web client. To install DW IP Finder, use a web browser and go to: http://www.digital-watchdog.com. - Page 11 Check the box next to the camera in the IP Finder’s search results. You can select multiple cameras. Click “Bulk Password Assign” on the left. Enter admin/admin for the current username and password. Enter a new username and password to the right. Passwords must have a minimum of eight (8) characters and at least four (4)
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Page 12: Live View
4 Live View Once the camera’s network settings have been set up properly, you can access the camera’s web viewer. To open the camera using DW IP Finder: Find the camera using DW IP Finder. Double-click on the camera’s view in the results table. Press the ‘Website’... - Page 13 NOTE: The GUI display may differ by camera models. Icon Description Icon Description AUDIO Enable/disable audio (on SD card recording indicator ON/OFF supported models) Motion alarm (on supported SNAPSHOT Snapshot models) START Start/stop local recording Color abnormal (on supported models) RECORD Digital zoom in the live D-ZOOM IN...
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Page 14: Network Camera Configuration
Icon Description Icon Description Zoom - Zoom + Focus - Focus + One key focus (use after manual lens adjustment and the image is out of focus) 5 Network Camera Configuration In the camera’s web client, click on the “Setup” button to go to the setup menu. NOTE: Where applicable, click the “Save”... - Page 15 • Brightness: Set the brightness level of the camera’s image. • Contrast: Set the color difference between the brightest and darkest parts. • Hue: Set the total color degree of the image. • Saturation: Set the degree of color purity. The purer the color, the brighter the image is.
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Page 16: Video Configuration
BLC: If enabled, the auto exposure will activate according to the scene so that the object of the image in the darkest area will be seen clearly. • Antiflicker: Off: Disables the anti-flicker function. This is used mostly in outdoor installations. 50Hz: Reduces flicker in 50Hz lighting conditions. - Page 17 Resolution, Frame rate, Bitrate type, video quality, etc. Three video streams are available for configuration in this menu. Viewing experience is subject to the actual network conditions. • Resolution: Adjust the stream resolution from the available options in the drop-down menu. •...
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Page 18: Audio Configuration
value is set too high and there is a lot of movement in the video, there is a risk of frame-skipping. • Video Compression: Select between MJPEG, H264, and H265 compression options. MJPEG is not available for the mainstream. Compared to H.264, H.265 reduces the transmission bitrate under the same resolution, frame rate and image quality. -
Page 19: Osd Configuration
be enabled or disabled as needed. • Audio Encoding: Select between G711A and G711U audio codecs. G711A: Provides more quantization levels at lower signal levels. G711U: Provides more resolution to higher range signals. • Audio Type: Select between LINE-IN and MIC-IN for audio. Use MIC-IN for models using a built-in microphone. -
Page 20: Privacy Mask
5.1.5 Privacy Mask Go to Setup>Camera>Privacy Mask interface as shown below. Create a virtual mask to overlay and obscure selected areas of the camera display. A maximum of four (4) privacy mask zones can be set at a time. To set up a privacy mask: Check the ‘Enable’... -
Page 21: Roi Configuration
5.1.6 ROI Configuration Go to Setup>Camera>ROI Config interface as shown below. An area in the image can be set as a region of interest. This area will have a higher bitrate than the rest of the image, resulting in better image quality for the identified area. -
Page 22: Zoom/Focus
To create an ROI area: Check “Enable” then click the “Draw Area” button. Drag the mouse to draw the ROI area. Set the sensitivity level of the ROI area. Click the “Save” button to apply the settings. 5.1.7 Zoom/Focus Go to Config>Image>Zoom/Focus interface to adjust the zoom and focus of the camera. -
Page 24: Network Configuration
5.2 Network Configuration 5.2.1 IPv4 and IPv6 Go to Setup>Network>TCP/IP interface as shown below. Use either IPv4 or IPv6 network addressing to configure the network connection for the camera. • Obtain an IP address automatically: Obtain an IP address automatically by DHCP from a DHCP network devices. •... -
Page 25: Onvif
• HTTP Port: The default HTTP port is 80. It can be changed to any unoccupied port. • HTTPS Port: The default HTTPS port is 443. It can be changed to any unoccupied port. (Some models may not support) • Data Port: The default data port is 9008. -
Page 26: Ddns
5.2.4 DDNS If the camera is set up with a DHCP connection, DDNS can be set up for a URL to connect over the Internet. NOTE: Subscription fees for DDNS registration may apply. Some VMS platforms may provide complimentary DDNS services. To set up a DDNS: Go to Setup>Network>DDNS and Enable DDNS. -
Page 27: Snmp
• www.dydns.com • www.no-ip.com Visit the selected Service Type’s website and register a domain name. Enter the username, password and domain for the registered DDNS configuration. Click the “Save” button to apply the settings. 5.2.5 SNMP Use the SNMP function to remotely monitor camera status, parameters, alarm information or to remotely manage the camera. -
Page 28: 802.1X
5.2.6 802.1x Enable 802.1x to protect the camera data with authentication and port-based network access control. User authentication will be required when the camera is connected to the network. Connect the camera to a network switch that supports 802.1x protocol. The switch can be treated as an authentication system to find the device in a local network. -
Page 29: Rtsp
• EAPOL Version: Please use the default settings (EAPOL version 1) • Username and Password: The username and password must be the same as the username and password applied for and registered in the authentication server. 5.2.7 RTSP A maximum of up to three (3) simultaneous RTSP connections are supported at a time. -
Page 30: Upnp
NOTE: If the coding format of the video for the mainstream is MJPEG, the video may be distorted at some resolutions. • Enable: Select “Enable” to enable the RTSP function. RTSP Address • Port: Access port of the streaming media. The default number is 554. •... -
Page 31: Smtp
5.2.9 SMTP If you need the camera to send an email when an alarm is triggered or when the IP address is changed, you must provide email access for the camera to send email notifications. Otherwise, if you are using a VMS with the camera, you can use the SMTP setup of the VMS instead. -
Page 32: Ftp
sending notifications. • Username: Enter the username or e-mail address used to log in to the e-mail account. • Password: Enter the password used to log in to the e-mail account. • Server Address: Enter the IP address to the server if routing through a server. - Page 33 To configure FTP settings: Click the “Add” button to configure FTP server information for the following: • Server Name: Enter the name of the FTP server. • Server Address: Enter the IP address or domain name of the FTP server. •...
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Page 34: Https
SDERROR SD Error TXT file content will appear as follows: device name: xxx_mac: device MAC address Event Type time: YYYY-MM- DD:hh:mm device name: IPC mac: 00-18-ae-a8-da-2a MOTION time: 2021- For example – 03-16 12:20:07 5.2.11 HTTPS HTTPS supplies authentication requirements and protects user privacy by implementing a self-signed security certificate or by uploading a purchased certificate. - Page 35 Creating a Private Certificate To add a private certificate, you can either upload a certificate purchased from an SSL certificate vendor or create a private certificate in the camera. After Installation Type deleting the default certificate, select the preferred • Have Signed Certificate: If you have a signed certificate ready to be uploaded, click the “Choose File”...
- Page 36 Configure the following to complete the form: Country: Enter the country (two-letter abbreviation). Domain: Enter the camera’s IP address or URL domain of the camera. Validity Date: Enter the calendar day. The camera will automatically add the local date and time. Password: Enter a password to require additional authentication.
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Page 37: Qos
5.2.12 QoS The QoS (Quality of Service) function is used to supply services of different quality for different network applications. With a deficient bandwidth, the network router or switch will sort and transfer the data streams according to their priority to solve network delay and network congestion by using this function. -
Page 38: Event Configuration
5.3 Event Configuration The camera uses scene learning to determine if the installation has been tampered with to determine if hardware sabotage has occurred. To ensure that these detections are accurate, consider the following recommendations when installing the camera: • Cameras should be installed on stable surfaces as vibrations can affect the accuracy of detection. - Page 39 • Scene Change Detection: Alarms will be triggered if the scene has been considerably altered such as the lens becoming obscured, the camera is physically redirected, etc. • Video Blur Detection: Alarms will be triggered if the video becomes blurred and out of focus. •...
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Page 40: Line Crossing
value, the more sensitive the system will be for detection. Click the “Save” button to save the settings. ※ Recommendations for camera install and surrounding area • Auto-focus should not be enabled for Tampering Detection. • Do not enable Tampering Detection if lighting changes suddenly in the scene (lights being turned on/off, roaming spotlights, etc.) 5.3.2 Line Crossing Line Crossing: Alarms will be triggered if a tracked target crosses the pre-... - Page 41 • Trigger FTP: Enable to allow the camera to send snapshots and recordings to an external FTP server when the alarm is triggered. Refer 5.2.10 FTP to Section for more information. Line Crossing Area Set the Line Crossing alarm area settings. Select the “Area” tab to draw the detection line.
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Page 42: Perimeter Intrusion
detection. • Avoid aiming the camera at environments with plentiful foliage (trees, bushes, etc.) or with considerable lighting contrast. The feature works best will plentiful, even scene illumination. • Cameras should be mounted at a height of 2.8 meters or higher. •... - Page 43 image when the alarm is triggered (SD card required). • Trigger SD Card Recording: Enable to allow the camera to record video to the SD card when the alarm is triggered (SD Card required). • Trigger Email: Enable to allow the camera to use SMTP to send e-mail Section 5.2.9 SMTP notifications when the alarm is triggered.
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Page 44: Alarm Configuration
changes (like many flashing headlights). The ambient brightness of the scenes shouldn’t be too low. • Cameras should be mounted at a height of 2.8 meters or above. • Keep the mounting angle of the camera at about 45°. • The detected objects should not be less than 1% of the entire image and the largest sizes of the detected objects should not be more than 1/8 of the entire image. -
Page 45: Other Alarms
adjacent motion detections. The alarm will remain active for the duration of the holding time. If there is motion detected while the alarm is still ongoing, it will be considered as continuous movement; otherwise, it will be considered as a single motion. •... - Page 46 When the SD Memory Card has reached full-capacity a notification alarm will be triggered. Go to Setup>Alarm>SD Card Full. • Enable: Enable to activate the SD Card Full feature. • Alarm Holding Time: Refers to the interval time between the adjacent motion detections.
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Page 47: Security Configuration
• Enable: Enable to activate the SD Card Error feature. • Alarm Holding Time: Refers to the interval time between the adjacent motion detections. The alarm will remain active for the duration of the holding time. • Trigger Email: Enable to allow the camera to use SMTP to send e-mail Section 5.2.9 SMTP notifications when the alarm is triggered. - Page 48 Add User Click the “Add” button to create a new user profile in the camera. • User Name: Enter the username of the new user profile. • Password: Create a password for the new user profile. Level: Represents the overall password strength. Use a combination of numbers, special characters, capitalized letters, and lowercase letters when creating the password.
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Page 49: Online User
• Old Password: To change the password, first enter the current New Password password for the user. The checkbox must be toggled. • New Password: Enable the checkbox to prompt the password change and enter the new password for the user. The new password cannot be the same as the previous five (5) passwords. -
Page 50: Block And Allow Lists
• Kick Out: An administrator user can kick out other users (including other administrators) from the camera. Kicking out a user will automatically add their IP address to the list of blocked users. 5.5.3 Block and Allow Lists Manage a list of blocked and prioritized users by filtering IP addresses. Go to Setup>Security>Block and Allow Lists as shown below. -
Page 51: Security Service
5.5.4 Security Service Security Service Configure the auto-lock function for the camera in the menu. Go to Setup>Security>Security Service as shown below. • Enable “Locking Once Illegal Login” Function: Enable this toggle to prevent brute force password attempts from unlocking the camera. -
Page 52: Authentication
• Password Level: Weak level: Numbers, special characters, uppercase or lowercase letters can be used. You can choose one of them or any combination of them when setting the password. Medium Level: 8~16 characters, including at least two of the following categories: numbers, special characters, uppercase letters and lowercase letters. -
Page 53: System Configuration
• HTTP Authentication: Select the preferred authentication protocol for connection with the camera. Basic: Uses a basic username and password login to authenticate requests with the camera. Token: An authentication scheme where the camera generates an encrypted string in response to a login request. The client must send this token in the authorization header whenever making requests with the camera. -
Page 54: Time Zone & Dst
5.6.2 Time Zone & DST The time zone and DST must be set up when accessing the camera for the first time. Go to Setup>System>Time Zone & DST to make adjustments as needed. • Time Zone & DST: Select the current time zone of the camera. •... -
Page 55: Micro Sd Management
• Synchronize with NTP Server: Select this setting to have the camera periodically synchronize its time settings with an NTP server. The Windows Time service is used by default. An Internet connection needed for this option. • Synchronize with Computer Time: Select this setting to have the camera synchronize with the current computer’s date and time settings. -
Page 56: Record
• Format: Click this button to format the SD card. All data will be cleared. • Eject: Click this button to stop writing data to the SD card before removing the SD Card from the camera. • Snapshot Quota: Set the limit of captured pictures for the SD card. •... - Page 57 • Enable Schedule Record: Enable this setting to have the camera follow a recording schedule when storing data to an SD card. • Week Schedule: Set the schedule for the camera to record to the SD card throughout the week. Add: Toggle to manually add a recording period from the schedule.
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Page 58: Snapshot
5.6.6 Snapshot Set the format, resolution and quality of the snapshot image that is saved to the SD card. Go to Setup>System>Snapshot to go to the interface as shown below. Snapshot Parameters • Image Format: Image will be saved as JPEG. •... -
Page 59: Maintenance Configuration
will take a snapshot every five (5) seconds. Week Schedule: Set the schedule for the camera to regularly take snapshots. Setup is like setting the Recording Schedule of the camera (See Section 5.6.5 Record). Holiday Schedule: Set the schedule for the camera to regularly take snapshots on a specific date. -
Page 60: Reboot
• Path: Click the “Choose File” button and select an exported configuration file to upload camera settings to the camera. Export Settings Click the “Export Settings” button to download a configuration file containing the camera settings to your computer. Default Settings •... -
Page 61: Upgrade
Week: Set the camera to reboot on a specific day of the week or daily at the scheduled time. Time: Set the time of the day (HH:MM) for the camera to automatically reboot on the scheduled day of the week. 5.7.3 Upgrade Upload firmware files to the camera to update the camera firmware. - Page 62 • Main Type: Select the category of log that you would like to view. All Logs: View all major categories in a single list. Alarm: View a list of event alarm occurrences logged by the camera. Exception: View a list of IP addresses of clients denied access, client disconnections, SD card errors, etc.
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Page 63: Playback
6 Playback 6.1 Image Playback Click “Playback” button to go to the interface as shown below. Images that are saved on the SD card can be found here. SD card required. To playback saved snapshot images from the camera: Click the “Playback” button then use the dropdown and select “Picture”. Set time: Select date and choose the start and end time. -
Page 64: Video Playback
Icon Description Icon Description the PC. pictures on the PC. Actual size: Click this Fit size: Click to fit the button to display the image on the screen. actual size of the image. Zoom in: Click this Zoom out: Click this button to digitally button to digitally zoom zoom in. -
Page 65: Specifications
Icon Description Icon Description Play button. After pausing the video, Pause button click this button to continue playing. Watermark Stop button display Enable/disable audio; drag the slider to adjust the volume after enabling audio. Select the alarm events at the bottom of the interface as needed. Select mix stream (video and audio stream) or video stream as needed. - Page 66 ≥50dB ≥50dB ≥50dB ≥50dB ≥50dB ≥50dB ratio Test monitor Local video video output CVBS output LENS Focal 2.8mm, F1.6 2.8 ~ 12mm, F1.4 2.8mm, F1.6 2.8 ~ 12mm, F1.4 2.8mm, F1.6 2.8 ~ 12mm, F1.4 length Vari-focal lens Vari-focal lens Vari-focal lens Lens with motorized...
- Page 67 c range (WDR) Privacy programmable programmable programmable programmable programmable programmable zone privacy masks privacy masks privacy masks privacy masks privacy masks privacy masks Line crossing, Line crossing, Line crossing, Line crossing, Line crossing, Line crossing, perimeter perimeter perimeter perimeter perimeter perimeter intrusion, video intrusion, video...
- Page 68 Streami Dual-stream at Dual-stream at Dual-stream at Dual-stream at Dual-stream at Dual-stream at different rates different rates different rates different rates different rates different rates capabili and resolutions and resolutions and resolutions and resolutions and resolutions and resolutions IPv4, IPv6 IPv4, IPv6 IPv4, IPv6 IPv4, IPv6...
- Page 69 MECHANICAL Metal vandal Metal vandal Metal bullet Metal bullet Metal turret Metal turret housing, housing, Material housing housing housing housing polycarbonate polycarbonate dome dome 8.69" x 3.16" x 8.69" x 3.16" x Dimensi 4.25" x 3.77" 5.16" x 4.29" 4.59" x 3.54" 5.55"...
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Page 70: Warranty Information
Go to https://digital-watchdog.com/page/rma-landing-page/ to learn more about Digital Watchdog’s warranty and RMA. To obtain warranty or out of warranty service, please contact a technical support representative at: 1+ (866) 446-3595, Monday through Friday from 9:00 AM to 8:00 PM EST. -
Page 71: Limits And Exclusions
If the problem is not handled to your satisfaction, then write to the following address: Digital Watchdog, Inc. ATTN: RMA Department 16220 Bloomfield Ave Cerritos, CA 90703 Service calls that do not involve defective materials or workmanship as determined by the Warrantor, in its sole discretion, are not covered. - Page 72 DW® East Coast office and warehouse: 5436 W Crenshaw St, Tampa, FL USA 33634 DW® West Coast office and warehouse: 16220 Bloomfield Ave, Cerritos, CA USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ 866-446-3595 International 1+ 813-888-9555 French Canadian: + 1-904-999-1309 Technical Support Hours: Monday-Friday 9 a.m.