Software Releases - ExRobotics ExR-2 Operating Manual

When issues arise with a robot, users can access a knowledge database that contains answers
to many common questions. Alternatively, the user can raise a "ticket" that will initiate a
response from our response teams. These services are available from this screen in the Energy
Robotics' support portal (Reference 6):

8.5. Software Releases

Energy Robotics can update and upgrade software remotely over the internet. The Customer will be
informed before any significant updates/upgrades so that they can monitor for any issues that may
arise. The ExRobotics account manager will handle any concerns or issues.
ExRobotics B.V.
ExR-2 Robot
Operating Guide
This document is considered an uncontrolled copy when printed. Always ensure that you print and use a current version.
Copyright 2023 ExRobotics B.V.
Document No.: Owner:
20220412IP1
Version No.: 3 Ian Peerless
Date:
Page 33 of 69
2023-07-25