And Answers - Coemar LEDko EXT + User Manual

15
. F.A.Q. and answers
The following list shows common issues that may be simply solved. If issues persist, the unit must
be repaired by a qualified personnel or just contact your Coemar service near you.
Question
LEDko EXT + does not
emit light
LEDko EXT + is not
responding to DMX signal
Help from Coemar Technical Services
If you are having difficulties and your problem is not addressed by this document, contact Coemar
Technical Services directly at one of this email address:
info@coemar.com / service@coemar.com
Or call the number +39 0376 1514412
When calling for help, take these steps first:
• Prepare a detailed description of the problem
• Go near the equipment for troubleshooting
Projector not powered on:
• Make sure the power cord is plugged in or test the input
voltage.
Wrong DMX address:
• Check the DMX Address setting and the output signal of
the controller.
DMX signal may not reach LEDko EXT +:
• Inspect the cable connection, correct poor connections or
inefficient repair or replace damaged cables.
• Check DMX address of the unit.
38
Possible solution