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FTC Trouble (9 Flashes)
This trouble is indicated when the unit fails to communicate module events to the central station. Trouble is displayed after the
unit has exhausted all communications attempts to all programmed receivers for events generated by the communicator.
Module Configuration Trouble (12 Flashes)
This trouble is indicated when the system account code or the receiver account have not been programmed. Disabled receiv-
ers are excluded.
Red Network Connection Status LED
TL2803G(R)E
BLINKING: Indicates communications in progress.
Once quickly for outgoing Ethernet transmission.
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Twice quickly to indicate incoming Ethernet ACK/NACK.
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OFF: This is the normal state of the red network connection status LED. There are no network connection issues present.
ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur: Eth-
ernet cable is not connected, DHCP configuration times out, unit fails to get an IP address from the cellular network, or Cellular
connection has been reset.
(Green LED 1)
NOTE: If the yellow LED is flashing, signal strength in table below is not valid.
See Table 8 for troubleshooting flashing yellow LED.
Signal
CSQ
Strength
Level
Radio Not
N/A
Ready
No Signal
0
Flashing
1 Bar
1 - 4
See Note
2 Bars
5 - 6
3 Bars 7 - 10
4 Bars 11-13
5 Bars
14 +
NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calculated average CSQ Level is 4 or
less.
Network Activity LEDs - Red and Green(TL2803G(R)E only)
Ethernet Activity: Red LED will blink quickly once for transmit, or twice for receive.
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Cellular Activity: Green LED 2 will blink quickly once for transmit, or twice for receive
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NOTE: For additional details:
Refer to section [983] for troubleshooting the firmware updates
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Refer to section [984] to view the trouble status
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Refer to section [985] for troubleshooting radio initialization
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(Green LED 2) and
Table 7: Radio Signal Strength
Yellow
Green
Green
LED
LED 2
LED 1
Alternate
Alternate
N/A
Flashing
Flashing
ON
OFF
OFF
OFF
Flashing
OFF
OFF
Flashing
OFF
OFF
ON
OFF
Flashing
ON
OFF
ON
ON
Communicator Troubleshooting
(Yellow LED) Signal Strength
Signal
Level
dBm
If this status persists and the yellow LED shows 5
flashes, confirm that the SIM card is active.
N/A
Confirm cellular service is active in area.
Relocate panel or install external antenna.
-108.8 Check all antenna connections.
-108 ~ -
103
Relocate panel or install external antenna if yellow
trouble LED shows five flashes.
-102 ~ -
99
-98 ~ -91
-90 ~ -85
Location is OK. Cellular signal strength is greater
than CSQ 7.
-84 and
higher
13
Action Required
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