Troubleshooting (Concerning The Duplex Module) - Sharp DM-3551 Operation Manual

Troubleshooting (concerning the duplex module)

Check the list below before calling for service.
Problem
Message indicating the paper type cannot
The printer will not
be used for two-sided printing displayed?
print duplex prints.
Message indicating the paper size cannot
be used for two-sided printing displayed?
Two-sided printing cannot be set in printing
on the printer driver?
Bypass tray extension not extended?
Printed images Does the number of sheets exceed the
onto paper from limit?
the bypass tray are
Paper guides properly set?
skewed.
A paper misfeed Paper size and type set properly?
occurs in the
bypass tray.
Does the number of sheets exceed the
limit?
Paper guides properly set?
Check
Special paper cannot be used for two-sided
printing. Use a paper type adequate for two-sided
printing. (See pages 1-18 and 5-2.)
Use a paper size adequate for two-sided printing.
(See pages 1-18 and 5-2.)
Open the Configuration tab in the printer driver
setting and check the check box of Duplex
Module. (See NOTE on page 2-5.)
When using 11 x 17, 8-1/2 x 14, 8-1/2 x 13, A3 or
B4 paper, the bypass tray extension must be
extended.
Set paper within the allowable range.
Set the paper guides properly to the paper size.
When using non-standard size paper or special
paper, be sure to set the paper size and type.
(See pages 1-17 to 1-19.)
Set paper within the allowable range.
Set the paper guides properly to the paper size.
DUPLEX MODULE
Solution or cause
5
5-5