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Operator phone
➔
The active call is parked. The call on the selected key is activated.
Retrieve a parked call
Press the relevant operator key on which the call is parked.
➔
You are now connected back through to the parked call.
Hold/Transfer/Conference
Holding a call, transferring a call, and making a conference call are done in
a normal way. For more information, see the chapter "Phoning", page 32).
Activating a substitution for the operator phone
Once your system administrator configures your phone as an operator
phone and enters a destination user number for the substitution function,
you can forward incoming calls to your operator phone to this destination
with the help of the substitution function. If the system administrator does
not configure a function key for the substitution function, you can configure
it yourself through Self Service Portal.
Activate / Deactivate the substitution function
Press the
Notes:
• Active calls already on the operator phone are not forwarded even if the
substitution function is activated.
• If the substitution function is activated, the call is still signaled on the
operator phone optically, but no longer acoustically.
• The substitution function is used to forward calls intended for the opera-
tor phone only. It does not forward calls to your personal call number.
Making calls in a two-company system
You are operating a two-company system and want to appear either as
company A or as company B.
108
Substitution
function once to turn it on; press again to turn it off.
Mitel 6867 SIP / Mitel 6869 SIP
eud-1664/2.0 – R6.0 – 06.2018
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