Chapter 7 Warranties; Product Warranty; Disclaimer - JAKA C Series Hardware User Manual

Chapter 7 Warranties

7.1 Product Warranty

Without prejudice to any indemnity agreement that the user (customer) may reach with the distributor or retailer,
the manufacturer shall give the user (customer) "product warranty" according to the following terms:
If there is any defect due to manufacturing and/or material faults within the warranty period promised under the
contract signed by JAKA, JAKA shall provide necessary spare components, the user (customer) shall send
personnel to replace spare components, and replace or repair related components with new ones that reflect
the latest technical level. If the equipment defect is caused by improper treatment and/or failure to follow the
relevant information described in the user manual, this "Product Warranty" is invalid. This "Product Warranty"
does not apply to or extend to maintenance carried out by authorized distributors or users (customers)
themselves (e.g. installation, configuration, software download). The purchase receipt, together with the date
of purchase, shall be required as evidence for invoking the Warranty. The warranty must be submitted within
two months of the Warranty default becoming evident. JAKA has the ownership of the equipment or components
that are replaced or returned to JAKA. Any other claim arising out of or relating to the equipment is excluded
from the scope of the Warranty. Nothing in this Warranty shall attempt to limit or exclude a Customer's Statutory
Right, nor the manufacturer's liability for death or personal injury resulting from its negligence. The duration of
the Warranty shall not be extended by services rendered under the terms of the Warranty. Insofar as no
Warranty default exists, JAKA reserves the right to charge the customer for replacement or repair. The above
provisions do not imply a change in the burden of proof to the detriment of the customer,

7.2 Disclaimer

JAKA is committed to continuously improving the reliability and performance of the products, and therefore
reserves the right to upgrade them. The products may be changed without notice. JAKA strives to ensure the
accuracy and reliability of the contents in this manual, but is not responsible for any error or omission herein.
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