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AGUILA AG220
Technical manual
Thermoplan AGUILA AG220 Technical Manual
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Service and technical manual
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Contents
Table of Contents
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Table of Contents
Table of Contents
Access to Service Menu
Overview of the Button Functions in the "Input Test" and "Output Test" Menus
Service Menu: Input and Output Test
Output Test
Input Test
Chassis
Front View
Rear View
Left View
Right View
View from above
View from Below/Drain System
Coffee/Water Part
Possible Problems
Water Channel to the Pump
Detailed View of Pressure Gauge/Bypass
Components
Flow Coffee Channel
Tea Channel
Brewing Unit
Possible Problems
Brewing Unit Overview
View of Brewing Unit from Behind
Detailed View of Brewing Unit Cross Section
Milk Component
Possible Problems
Tea/Milk Boiler
RF Box Refrigerator
Milk Pump and Proportional Valve
Cold Milk Channel
Hot Milk Channel
Cold Milk Channel View II
Hot Milk Channel View II
Hot Milk Channel View Lll
Cleaning
Possible Errors
Cleaning Channel View I
Cleaning Channel View Ll
Electronics
Possible Problems
Electronics Overview
Connector Overview of Control Board (CPU)
Connector Overview of Power Board (Power PCB)
LED Overview of Control Board (CPU)
LED Overview of Power Board (Power PCB)
Display Messages
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Troubleshooting
Technical Manual AG220
© Thermoplan AG | 07/04/2022
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Summary of Contents for Thermoplan AGUILA AG220
Page 1
Troubleshooting Technical Manual AG220 © Thermoplan AG | 07/04/2022...
Page 2
Change Log Troubleshooting - Aguila - 220 - B - en Change Log Revision Date Proof of Change Initials 2017-07-07 New edition, machine type separate 2022-03-01 Various changes 2 / 52 © Thermoplan AG...
Page 3: Table Of Contents
Hot Milk Channel............................ 33 Cold Milk Channel View II........................... 34 Hot Milk Channel View II .......................... 35 Cold Milk Channel View II........................... 36 6.10 Hot Milk Channel View lll.......................... 37 7 Cleaning............................. 38 Possible Errors ............................ 38 © Thermoplan AG...
Page 4
Electronics Overview ........................... 43 Connector Overview of Control Board (CPU).................... 44 Connector Overview of Power Board (power PCB) .................. 46 LED Overview of Control Board (CPU)...................... 48 LED Overview of Power Board (power PCB) .................... 50 Display Messages............................ 51 © Thermoplan AG...
Page 5: Access To Service Menu
Upon exiting the technician menu, the water inlet valve is closed again. In the service menu, navigate to the menu item TECHNICIAN MENU "Input test" or "Output test". <INPUT TEST> TECHNICIAN MENU <OUTPUT TEST> © Thermoplan AG 5 / 52...
Page 6: Overview Of The Button Functions In The "Input Test" And "Output Test" Menus
<- Ready Ready -> 1 Up (Cleaning button): next menu 4 Input (Espresso button): non-return valve/ check status/activate function 2 Down (rinse button): Previous menu 5 Cancel button 3 Standard (Ristretto button): No function 6 / 52 © Thermoplan AG...
Page 7: Service Menu: Input And Output Test
• If a "click" sound can be heard, the valve works. Press input button. ð Milk rinsing valve is opened. OUTPUT TEST Milk Rinse Valve • If a "click" sound can be heard, the valve works. © Thermoplan AG 7 / 52...
Page 8
• Displays the current temperature of coffee boiler 2. OUTPUT TEST Press input button. Co ee boiler 2 = xx.x °C ð Boiler heater is switched on. ð The LED "LD6" illuminates on the Power PCB. 8 / 52 © Thermoplan AG...
Page 9
Press input button to switch on the cup heater. OUTPUT TEST Check cup heater on the Power PCB by Cup Heater means of the LED. ð The LED "LD1" illuminates on the Power PCB. © Thermoplan AG 9 / 52...
Page 10: Input Test
NTC Refrigerator = x.x °C cable break or short-circuit at the NTC has occurred. • Displays the impulses of flowmeter 1. Press and hold down the input button to test the INPUT TEST flowmeter. Flowmeter 1 = x ticks 10 / 52 © Thermoplan AG...
Page 11
Press energy standby button. Energy Save Button = O ð Display changes to "On". • "Off": Button is not pressed, standby mode is not activated. • "On": Button is pressed, standby mode is activated. © Thermoplan AG 11 / 52...
Page 12: Chassis
Troubleshooting - Aguila - 220 - B - en Chassis Front View 1 Brewing Unit 5 Water inlet 2 CPU/power PCB 6 Coffee boiler 2 3 Milk cleaning key 7 Water pump unit 4 RF-Box 8 Coffee boiler 1 12 / 52 © Thermoplan AG...
Page 13: Rear View
Troubleshooting - Aguila - 220 - B - en Chassis Rear View 1 Refrigerator compressor 4 Tea/Milk Boiler 2 Milk pump unit 5 Power supply terminals 3 Water pump unit © Thermoplan AG 13 / 52...
Page 14: Left View
Chassis Troubleshooting - Aguila - 220 - B - en Left View 1 Switching power supply 4 Coffee boiler 2 Power PCB 5 Pressure gauge 3 CPU 6 Water pump unit 14 / 52 © Thermoplan AG...
Page 15: Right View
Troubleshooting - Aguila - 220 - B - en Chassis Right View 1 Compressor fan 3 Water pump unit 2 Refrigerator compressor © Thermoplan AG 15 / 52...
Page 16: View From Above
Chassis Troubleshooting - Aguila - 220 - B - en View from Above 1 Coffee boiler 4 Refrigerator 2 Tea/Milk Boiler 5 Brewing Unit 3 Compressor fan 16 / 52 © Thermoplan AG...
Page 17: View From Below/Drain System
Troubleshooting - Aguila - 220 - B - en Chassis View from Below/Drain System 1 Drip tray outlet 3 Outlet of overpressure valves 2 Milk outlet 4 Into the drain © Thermoplan AG 17 / 52...
Page 18: Coffee/Water Part
• Defective NTC on the boiler. In the "Input test" service "Please wait" menu check the NTC. • Defective component in the corresponding heating circuit. Check complete heating circuit: CPU/Powerprint/Triac; • Boiler has limescale. temperature fuses; heating element. 18 / 52 © Thermoplan AG...
Page 19: Water Channel To The Pump
If the brewing pressure does not match the required values, the bypass can be adjusted as follows: Loosen hexagon nut to adjust bypass. Adjust bypass: • clockwise: increase pressure • anticlockwise clockwise: decrease pressure Tighten hexagon nut again. © Thermoplan AG 19 / 52...
Page 20: Components
2 Output flowmeter 8 Milk pump 3 Input flowmeter 9 Tea/Milk Boiler 4 Overheating fuse (125°C) 10 Tea valve 5 Tea Valve 2 11 Cold milk valve 6 Coffee boiler 12 Milk outlet valve 20 / 52 © Thermoplan AG...
Page 21: Flow Coffee Channel
Coffee/Water Part Flow Coffee Channel 1 Water inlet 6 Flowmeter 2 Water pump 7 Overpressure valve 3 Cleaning block 8 Coffee boiler 4 Brewing chamber valve 9 Brewing valve 5 Brewing Unit 10 Coffee outlet © Thermoplan AG 21 / 52...
Page 22: Tea Channel
Coffee/Water Part Troubleshooting - Aguila - 220 - B - en Tea Channel 1 Tea valve 4 Tea Valve 2 2 Cleaning tablet valve 5 Tea outlet 3 Coffee boiler 22 / 52 © Thermoplan AG...
Page 23: Brewing Unit
• Coffee outlet broken/lost. Fit new coffee outlet. No coffee at the touch of a button • Keyboard print defective. Replace keyboard print. • Lever not closed. Check lever and close. • Microswitch no contact. © Thermoplan AG 23 / 52...
Page 24
"BU Service required!" service menu "BU Max. indicates which BU must be products" was not reached. replaced). Reset the corresponding counter "BU left/right reset" in the service menu under "Statistics". 24 / 52 © Thermoplan AG...
Page 25: Brewing Unit Overview
5 Position of the capsule slot 3 Lever position of brewing unit closed 6 Lever position of brewing unit open View of Brewing Unit from Behind 1 Cold water inlet 3 Cold water outlet 2 Hot water inlet © Thermoplan AG 25 / 52...
Page 26: Detailed View Of Brewing Unit Cross Section
Brewing Unit Troubleshooting - Aguila - 220 - B - en Detailed View of Brewing Unit Cross Section 1 Cold water inlet 3 Cold water outlet 2 Hot water inlet 4 Coffee outlet 26 / 52 © Thermoplan AG...
Page 27: Milk Component
• Refrigerator does not cool. °C. Check cooling unit (check LED on CPU/compressors). "Rinsing in progress" • Machine is performing an No product preparation automatic milk rinse (outlet 2 possible, wait until rinsing has and 4). ended. © Thermoplan AG 27 / 52...
Page 28
"Output test" and "Milk pump error" replace if necessary. • Electrical circuit of the milk pump interrupted or short- Check electrical circuit. circuit occurred. Check/clean the milk system • Milk pump is blocked. Replace milk pump. 28 / 52 © Thermoplan AG...
Page 29: Tea/Milk Boiler
Troubleshooting - Aguila - 220 - B - en Milk Component Tea/Milk Boiler 1 NTC 5 Milk heating coil 2 Tea valve 6 Heater 3 Coil input 7 Water inlet 4 Overtemperature fuses 8 Coil output © Thermoplan AG 29 / 52...
Page 30: Rf Box Refrigerator
2 Water supply cleaning key 8 Sensor "Milk level low" 3 Fan refrigerator 9 Milk cleaning key 4 Suction filter 10 to the module 5 Milk inlet 11 NTC refrigerator 6 Sensor "milk temperature" 30 / 52 © Thermoplan AG...
Page 31: Milk Pump And Proportional Valve
3 Water outlet milk/tea boiler 9 Proportional valve 4 Non-return valve with tea nozzle 10 Lip valve of proportional valve 5 Pressure reducing valve 11 Outlet nozzle 6 Water inlet 12 DC motor of the milk pump © Thermoplan AG 31 / 52...
Page 32: Cold Milk Channel
2 Cleaning block milk pump 8 Milk outlet valve 3 Cold milk valve 9 Outlet 4 Merging of hot and cold milk 10 Cold milk 5 Milk outlet valve 11 Outlet 6 Venting valve 32 / 52 © Thermoplan AG...
Page 33: Hot Milk Channel
8 Milk outlet 3 Cold milk valve 9 Milk outlet valve 4 Milk heating coil 10 Cold milk 5 Merging of hot and cold milk 11 Hot milk 6 Milk outlet valve 12 Outlet © Thermoplan AG 33 / 52...
Page 34: Cold Milk Channel View Ii
6 Cold milk valve 2 Outlet 7 Plug connection 3 Venting valve 8 Cleaning block milk pump unit 4 Milk outlet 9 Milk outlet valve 5 Milk outlet valve 10 Milk supply from refrigerator 34 / 52 © Thermoplan AG...
Page 35: Hot Milk Channel View Ii
2 Hot milk 8 Cold milk valve 3 Outlet 9 Plug connection 4 Venting valve 10 Cleaning block milk pump 5 Milk outlet 11 Milk outlet valve 6 Milk outlet valve 12 Milk inlet from refrigerator © Thermoplan AG 35 / 52...
Page 36
6 Cold milk valve 2 Outlet 7 Plug connection 3 Milk outlet 8 Cleaning block milk pump unit 4 Venting valve 9 Milk outlet valve 5 Milk outlet valve 10 Milk supply from refrigerator 36 / 52 © Thermoplan AG...
Page 37: Hot Milk Channel View Lll
8 Milk heating coil 3 Outlet 9 Cleaning block milk pump unit 4 Milk outlet 10 Plug connection 5 Venting valve 11 Milk outlet valve 6 Milk outlet valve 12 Milk supply from refrigerator © Thermoplan AG 37 / 52...
Page 38: Cleaning
• Cleaning tablet valve Check cleaning tablet valve in the defective. service menu "Output test" and replace if necessary. • Water flow to cleaning tablets interrupted. Check water channel. 38 / 52 © Thermoplan AG...
Page 39: Cleaning Channel View I
4 Cleaning block milk pump 12 Plug connection 5 Plug connection 13 Venting valve 6 Cold milk valve 14 Milk outlet valve 7 Milk heating coil 15 Outlet 8 Tea valve 16 Cleaning tablet valve © Thermoplan AG 39 / 52...
Page 40: Cleaning Channel View Ll
4 Water/tablet mixture 12 Cleaning block milk pump 5 Venting valve 13 Plug connection 6 Milk outlet 14 Outlet 7 Plug connection 15 Cleaning tablet valve 8 Milk outlet valve 16 Cold milk valve 40 / 52 © Thermoplan AG...
Page 41: Electronics
Main switch illuminates • Relay 4+1 defective. Check relay and replace if necessary. • Switching power supply/fuse on switching power supply Check switching power supply/ defective. fuse and replace if necessary. Display message "Powerboard error!" © Thermoplan AG 41 / 52...
Page 42
Select the desired product for by the cash register system for purchase. "No credit!" purchase. Select the product released for • Another product was selected purchase. than that which was released by the cash register system. 42 / 52 © Thermoplan AG...
Page 43: Electronics Overview
Troubleshooting - Aguila - 220 - B - en Electronics Electronics Overview 1 CPU 3 Keyboard with display (test/milk products) 2 Power PCB 4 Double outlet button (coffee products) © Thermoplan AG 43 / 52...
Page 44: Connector Overview Of Control Board (Cpu)
Electronics Troubleshooting - Aguila - 220 - B - en Connector Overview of Control Board (CPU) 1 CN12, Supply 24VDC (HAPB) 8 CN13, Flow, Brew, Drawer 44 / 52 © Thermoplan AG...
Page 45
• Energy saving mode button • Cleaning valve • Tea Valve 2 • Venting valve 7 BAT1, 3V battery 14 CN3, Milk Pump • Real-time clock • Milk pump control • (Hall sensors) © Thermoplan AG 45 / 52...
Page 46: Connector Overview Of Power Board (Power Pcb)
Electronics Troubleshooting - Aguila - 220 - B - en Connector Overview of Power Board (power PCB) 1 CN4, boiler heaters 5 SI1/SI2, fuses 46 / 52 © Thermoplan AG...
Page 47
• Water pump 230V 3 CN2, Cup heater 7 CN5, Supply 24VDC (HAPB) • Control for the cup heater • 24V Power supply (HAPB - HACB) 4 CN1, mains • 230 V Power supply © Thermoplan AG 47 / 52...
Page 48: Led Overview Of Control Board (Cpu)
Electronics Troubleshooting - Aguila - 220 - B - en LED Overview of Control Board (CPU) 48 / 52 © Thermoplan AG...
Page 49
Troubleshooting - Aguila - 220 - B - en Electronics 1 LD10: +5V Power Supply 3 LD17: CF card busy LD18: CF card power 2 LD7/LD8: RS485 Rx/Tx © Thermoplan AG 49 / 52...
Page 50: Led Overview Of Power Board (Power Pcb)
Electronics Troubleshooting - Aguila - 220 - B - en LED Overview of Power Board (power PCB) 1 LD1: Cup heater 4 LD4: Tea/milk boiler 50 / 52 © Thermoplan AG...
Page 51: Display Messages
Call technician milk pump or flowmeter errors again. Prepare product anew. occur. Examine error trace and • Repeated technical fault. eliminate any recently occurred errors. Carry out irregular PM. Do not reset service counter! © Thermoplan AG 51 / 52...
Page 52
Troubleshooting - Aguila - 220 - B - en Thermoplan AG Thermoplan-Platz 1 6353 Weggis, Switzerland Tel. +41 41 392 12 00 thermoplan@thermoplan.ch www.thermoplan.ch...
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